Naala Tulum | Hotel in Tulum

| 8.1 (1943 Reviews) |  7 Bathrooms  22 Guests
Zama Hotel | Naala Tulum

Hotel in Zama, Tulum

Naala Tulum features a restaurant, outdoor swimming pool, a bar and shared lounge in Tulum. Featuring a garden, the hotel is close to several noted attractions, around 1.1 mi from Las Palmas Beach, 1.2 mi from Paraíso Beach and 1 mi from Tulum Bus station. The accommodations provides a 24-hour front desk, airport transfers, room service and free WiFi. At the hotel every room is equipped with air conditioning, a desk, a flat-screen TV, a private bathroom, bed linen, and towels. Selected rooms have a kitchen with a microwave, a fridge and an oven. All units include a safety deposit box. Continental and à la carte breakfast options are available daily at Naala Tulum. The accommodations offers a terrace. South Tulum Beach is 1.5 mi from Naala Tulum, while Tulum Archaeological Site is 1.6 mi away. The nearest airport is Cozumel International Airport, 40 mi from the hotel.

Naala Tulum is located in Tulum.

This 117 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Designated Smoking Area, TV, View, and several others. This is a 4 star rated property and has over 1943 reviews with the average score of 8.1 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 117 Bedrooms Hotel if you want to learn more about this place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Naala Tulum in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Naala Tulum”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet

Facility Overview

Breakfast
  • Snack bar
  • Restaurant
  • Breakfast in the room
  • Bar
  • Kids' meals
  • Special diet meals (on request)
  • Wine/Champagne
Parking
  • Parking garage
  • Accessible parking
  • Parking on site
  • Parking
  • Private Parking
Activities
  • Public Bath
  • Solarium
General
  • Air conditioning
  • Designated smoking area
  • Safe
  • Non-smoking rooms
  • Elevator
  • Family rooms
Guest Services
  • Packed lunches
  • Daily housekeeping
  • 24-hour front desk
  • Shuttle service (additional charge)
  • Fax/Photocopying
  • Meeting/Banquet facilities
  • Shared lounge/TV area
  • Car rental
  • Express check-in/out
  • Baggage storage
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Shuttle service
  • Concierge
  • Room service
  • Tour desk
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Outdoor pool (year-round)
  • Outdoor furniture
  • Terrace
  • Outdoor pool
  • Sun deck
  • Garden
Security/Safety
  • CCTV in common areas
  • 24-hour security
  • Key card access
  • Smoke alarms
  • CCTV outside property
  • Security alarm
  • Fire extinguishers
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Face masks for guests available
  • First aid kits available
  • Thermometers for guests provided by property
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
Spa
  • Beach umbrellas
  • Swimming pool
  • Beach chairs/Loungers
  • Pool with view
  • Infinity pool
  • Rooftop pool
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

In the event of an early departure, the property will charge you the full amount for your stay.

License number: 009007001666/2025

Reviews

Value for money:
8.53
Location:
8.36
Staff:
8.77
Facilities:
8.79
Comfort:
8.98
Cleanliness:
8.96
ANTONIO
Jan 13, 2026 08:00:00 AM
Review Score:   9
United Kingdom
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Rooftop pool Good vibes Nice facilities
Summary: Nice hotel in Tulum if you’re driving
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe King Room
Room Type: Double
Room Size: 50 m2
1 King bed(s) Bed
Deluxe King Room

Food & Drink

Minibar

Bathroom

Shampoo, Private bathroom, Free toiletries, Shower, Toilet paper, Body soap, Towels, Conditioner, Hairdryer, Toilet

General

Air conditioning, Fan, Safe, Fire extinguisher, Smoke Alarm, Private entrance, Trash cans, Key card access, Mosquito net

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Outdoor furniture, Balcony

Living Area

Desk

Bedroom

Walk-in closet, Linens, Wardrobe or closet

View

City view, View

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Upper floors accessible by stairs only

Room amenities

Clothes rack, Non-feather pillow, Socket near the bed, Adapter

Pool and Spa

Pool towels, Rooftop pool

Physical distancing

Single-room AC for guest accommodation
Deluxe Quadruple Room
Room Type: Quad
Room Size: 60 m2
2 Full bed(s) Bed
Deluxe Quadruple Room

Food & Drink

Minibar

Bathroom

Shampoo, Private bathroom, Free toiletries, Shower, Toilet paper, Body soap, Towels, Conditioner, Hairdryer, Toilet

General

Air conditioning, Fan, Safe, Fire extinguisher, Smoke Alarm, Private entrance, Trash cans, Key card access, Mosquito net

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Outdoor furniture, Balcony

Living Area

Desk

Bedroom

Walk-in closet, Linens, Wardrobe or closet

View

City view, View

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Upper floors accessible by stairs only

Room amenities

Clothes rack, Non-feather pillow, Socket near the bed, Adapter

Pool and Spa

Pool towels, Rooftop pool

Physical distancing

Single-room AC for guest accommodation
Two-Bedroom Apartment
Room Type: Apartment
Room Size: 110 m2
2 Full bed(s) Bed
1 King bed(s) Bed

Food & Drink

Minibar

Bathroom

Shampoo, Private bathroom, Free toiletries, Shower, Toilet paper, Body soap, Towels, Conditioner, Hairdryer, Toilet

General

Air conditioning, Fan, Safe, Fire extinguisher, Smoke Alarm, Private entrance, Trash cans, Key card access, Mosquito net

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Kitchenette, Oven, Kitchenware, Microwave, Kitchen, Coffee machine, Dining table, Refrigerator

Outdoors

Outdoor furniture, Balcony

Living Area

Sitting area, Sofa, Dining area, Desk

Bedroom

Walk-in closet, Linens, Wardrobe or closet

View

Garden view, Inner courtyard view, View

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Upper floors accessible by stairs only

Room amenities

Clothes rack, Non-feather pillow, Socket near the bed, Adapter

Pool and Spa

Pool towels, Rooftop pool

Physical distancing

Single-room AC for guest accommodation
King Room with Terrace
Room Type: Double
Room Size: 50 m2
1 King bed(s) Bed

Food & Drink

Minibar

Bathroom

Shampoo, Private bathroom, Free toiletries, Shower, Toilet paper, Body soap, Towels, Conditioner, Hairdryer, Toilet

General

Air conditioning, Fan, Safe, Fire extinguisher, Smoke Alarm, Private entrance, Trash cans, Key card access, Mosquito net

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Walk-in closet, Linens, Wardrobe or closet

View

Garden view, Inner courtyard view, View

Outdoors

Outdoor furniture, Terrace

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit located on ground floor, Upper floors accessible by stairs only

Room amenities

Clothes rack, Non-feather pillow, Socket near the bed, Adapter

Pool and Spa

Pool towels, Rooftop pool

Physical distancing

Single-room AC for guest accommodation
Twin Room with Terrace
Room Type: Twin
Room Size: 60 m2
2 Full bed(s) Bed

Food & Drink

Minibar

Bathroom

Shampoo, Private bathroom, Free toiletries, Shower, Toilet paper, Body soap, Towels, Conditioner, Hairdryer, Toilet

General

Air conditioning, Fan, Safe, Fire extinguisher, Smoke Alarm, Private entrance, Trash cans, Key card access, Mosquito net

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Walk-in closet, Linens, Wardrobe or closet

View

Garden view, Inner courtyard view, View

Outdoors

Outdoor furniture, Terrace

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit located on ground floor, Upper floors accessible by stairs only

Room amenities

Clothes rack, Non-feather pillow, Socket near the bed, Adapter

Pool and Spa

Pool towels, Rooftop pool

Physical distancing

Single-room AC for guest accommodation
Standard King Room
Room Type: Double
Room Size: 25 m2
2 Full bed(s) Bed
1 King bed(s) Bed

Food & Drink

Minibar

Bathroom

Shampoo, Private bathroom, Free toiletries, Shower, Toilet paper, Body soap, Towels, Conditioner, Hairdryer, Toilet

General

Air conditioning, Fan, Safe, Fire extinguisher, Smoke Alarm, Private entrance, Trash cans, Key card access, Mosquito net

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Living Area

Desk

Bedroom

Walk-in closet, Linens, Wardrobe or closet

View

City view, View

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Upper floors accessible by stairs only

Room amenities

Clothes rack, Non-feather pillow, Socket near the bed, Adapter

Pool and Spa

Pool towels, Rooftop pool

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Naala Tulum pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Naala Tulum?

Check-in time for Naala Tulum starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Naala Tulum have a swimming pool?

Yes, this Naala Tulum has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Naala Tulum?

Best-rates for the Naala Tulum starts from $46 per night with includes Transportation/Shuttle, Wellness Facilities, Restaurant, Entertainment, Internet, Pool, Bedding/Linens, Bar, Child Friendly, Designated Smoking Area, TV, View, Balcony/Terrace, Security/Safety, Business Services, Guest Services, Air Conditioner, Parking, Breakfast, Ocean View, Oceanfront, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Naala Tulum a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Naala Tulum wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Naala Tulum has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Naala Tulum?

Based on the information reported by the owner or manager, the Naala Tulum indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Naala Tulum?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD46
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