Is this KO'OLEBIL pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the KO'OLEBIL have a swimming pool?

Yes, this KO'OLEBIL has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in KO'OLEBIL?

Best-rates for the KO'OLEBIL starts from $99 per night with includes Parking, Pool, Wellness Facilities, Breakfast, Designated Smoking Area, TV, Transportation/Shuttle, Security/Safety, Bedding/Linens, Bar, Toiletries, Guest Services, Internet, Air Conditioner, Ocean View, Balcony/Terrace, Sports/Activities, Restaurant, Child Friendly, Hot Tub, View, Business Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is KO'OLEBIL a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the KO'OLEBIL wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the KO'OLEBIL has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the KO'OLEBIL?

Based on the information reported by the owner or manager, the KO'OLEBIL indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for KO'OLEBIL?

Based on the information reported by the owner or manager, details for the cancellation policy for the KO'OLEBIL are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

KO'OLEBIL | Hotel in Tonalá

| 9.2 (19 Reviews) | 1 Bathroom

Hotel in Tonala, Tonalá

Family-friendly hotel with 2 outdoor pools and 4 hot tubs
This hotel features 2 outdoor pools, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a lazy river, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
KO'OLEBIL offers 18 air-conditioned accommodations with safes and complimentary toiletries. These individually furnished accommodations have separate sitting areas and include single sofa beds. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, and bidets.

This Tonalá hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

2 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include a lazy river.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 7 years old are not allowed in the swimming pool or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Ocean View

Balcony/Terrace

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Hot Tub

Internet

Facility Overview

Bathrooms

Shampoo

Private bathroom

Bidet

Toilet paper

Shower

Hair dryer (on request)

Towels

Rainfall showerhead

Soap

Free toiletries

Bedroom

Single sofa bed

Air conditioning

Bed sheets

Pillow-top mattress

Free local calls

Safe

Laptop-friendly workspace

Individually furnished

Window screens

Separate sitting area

Phone

Heated floors

Breakfast

1 restaurant and 1 coffee shop/cafe

1 poolside bar and 1 bar

Cooked-to-order breakfast available for a fee daily 9:00 AM–11:00 AM: MXN 115-170 for adults and MXN 70-120 for children

Champagne service

Parking

Height restrictions apply for onsite parking

Free secured, uncovered self parking on site

Beach shuttle (surcharge)

Wheelchair-accessible parking available

Accessibility

Stair-free path to entrance

Visual fire alarm

This property does not have elevators

Wheelchair-accessible registration desk

Well-lit path to entrance

Grab bar near toilet

Handrails in stairways

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Grab bar in shower

Pool access ramp on site

Upper floors accessible by stairs only

Front entrance ramp

Wheelchair-accessible path of travel

Lever door handles

Wheelchair-accessible pool

Low-height electrical outlets in bathroom

Wheelchair-accessible restaurant

Tile flooring in room

Doorbell and phone notification

Wheelchair-accessible parking

2 on-site accessible parking spaces

Activities

Water skiing

Beach access

Snorkeling

Canoeing

Surfing/body boarding

Fishing

Ecotours

Motor boating

Whale watching

Swimming

Boat tours

4 hot tubs

2 outdoor pools

Children's pool

Kayaking

Entertainment

55-inch flat-screen TV

Premium channels

Satellite channels

General

Business center

Computer station

Meeting room

Banquet hall

Spanish

Romance packages available

Designated smoking areas

TV in lobby

Beach towels

Guest Services

Travel crib

Sofa bed

Lazy river

Highchair

2 outdoor pools

Children's pool

Change of bedsheets (on request)

Front desk (limited hours)

Change of towels (on request)

Porter/bellhop

Water sports equipment

Housekeeping (on request)

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Pool sun loungers

Beach loungers

Outdoor furniture

Beach umbrellas

Nature reserve

Pool umbrellas

Garden

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 5:00 pm early check-in is available for a fee early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon late check-out subject to availability

Child Policy

Children are welcome.

Payment Policy

Fee for cooked-to-order breakfast: approximately mxn 115 to 170 for adults, and mxn 70 to 120 for children early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve cribs/infant beds parties and events are allowed on site safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Christina

Jun 3, 2025 05:20:17 AM

Review Score: 10

Summary: Great hotel with excellent and friendly staff! I will definitely be returning soon :)

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Double Room Room Size: 12594 square feet m² 2 Queen Beds 1 Queen Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Wheelchair-width doorways, Low-height counters/sink, Wheelchair accessible, Extra bed count 1, Lowered locks/deadbolt, Free cribs/infant beds, Lowered peephole/view port in door, Square feet - 12594, No rollaway/extra beds, Low-height bed, Garden view, Ping - 354, Bed count minimum 1, Square meters - 1170, Bed count maximum 2
Deluxe Room Room Size: 12594 square feet m² 1 King Bed 1 Queen Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Wheelchair-width doorways, Low-height counters/sink, Wheelchair accessible, Extra bed count 1, Lowered locks/deadbolt, Free cribs/infant beds, Lowered peephole/view port in door, Square feet - 12594, Pool view, No rollaway/extra beds, Low-height bed, Ping - 354, Bed count minimum 1, Bed count maximum 1, Square meters - 1170