Is this Hotel Secreto pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Secreto?

Check-in time for Hotel Secreto starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Secreto have a swimming pool?

Yes, this Hotel Secreto has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Secreto?

Best-rates for the Hotel Secreto starts from $256 per night with includes Internet, Parking, Accessibility, Wellness Facilities, Spa, Toiletries, Child Friendly, Pool, Wheelchair Accessible, Security/Safety, Air Conditioner, Bedding/Linens, Guest Services, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Secreto a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Secreto wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Secreto is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Secreto?

Based on the information reported by the owner or manager, the Hotel Secreto indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Secreto?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Secreto | Hotel in Isla Mujeres

Name: Hotel Secreto
Address: Isla Mujeres, QROO, Mexico, MX
Price range: Prices for upcoming dates start at $256 per night
Rating: 9.6

| 9.6 (326 Reviews) | 1 Bathroom

Centro - Supmza 001 Hotel | Hotel Secreto

Hotel in Centro - Supmza 001, Isla Mujeres

On beach with outdoor pool, near Isla Mujeres Ferry Terminal
Spend the day relaxing on the beach or pampering yourself at Hotel Secreto's full-service spa.
Hotel Secreto offers 12 air-conditioned accommodations with safes and complimentary bottled water. These individually furnished accommodations include desks. Beds feature premium bedding. This Isla Mujeres hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Bedding/Linens

Wellness Facilities

Spa

Toiletries

Guest Services

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Free toiletries

Hair dryer

Towels

Shower

Bathrobes

Rainfall showerhead

Private bathroom

Bedroom

Bed sheets

Air conditioning

Premium bedding

Safe

Desk

Individually furnished

Iron/ironing board (on request)

Breakfast

Free bottled water

Parking

Free self parking on site

Accessibility

Elevator

Activities

Outdoor pool

Fitness center

Full-service spa

General

Elevator

Front-desk safe

Spanish

English

Smoke-free property

Guest Services

Outdoor pool

Daily housekeeping

Concierge services

Luggage storage

Tour/ticket assistance

24-hour front desk

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Beachfront location

Spa

Couples treatment room(s)

Massages

Policies

Check-in

Check-in start time: 3 pm; check-in end time: 11:30 pm minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. kids stay free! one child 6 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

EUNJUNG

Nov 7, 2025 09:24:56 AM

Review Score: 8

Summary: It is a simple hotel. but the staff there is great. Very helpful. My only complaint would be weak water pressure in the shower. Location is also great!

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe -Second & Third Floor King Room Size: 441 square feet m² 2 King Bed and Large Twin Sofa Bed	General Number of living rooms 0, Ping - 12.39, Square meters - 41, Number of bedrooms - 1, Square feet - 441, Ocean view, Bed count minimum 2, Bed count maximum 2
Executive -Fourth Floor king Room Size: 441 square feet m² 2 King Bed and Large Twin Sofa Bed	General Number of living rooms 0, Ping - 12.39, Square meters - 41, Number of bedrooms - 1, Square feet - 441, Ocean view, Bed count minimum 2, Bed count maximum 2
Superior- Ground Floor King Room Size: 441 square feet m² 2 King Bed and Large Twin Sofa Bed	General Number of living rooms 0, Ping - 12.39, Square meters - 41, Number of bedrooms - 1, Square feet - 441, Ocean view, Bed count minimum 2, Bed count maximum 2