Adults-only hotel with a rooftop terrace and spa services Along with an outdoor pool, this smoke-free hotel has a rooftop terrace and spa services. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Hotel Jaiba Mahahual offers 10 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary toiletries. These individually decorated and furnished accommodations have separate dining areas and include desks. Beds feature Egyptian cotton sheets and premium bedding. This Mahahual hotel provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
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Amenities
Air Conditioner
Parking
Other
Pool
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Internet
Kitchen
Laundry
Policies
Check-in
Check-in start time: 3 pm; check-in end time: 8:00 pm early check-in fee: mxn 500 early check-in subject to availability express check-in available late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon express check-out available late check-out fee: mxn 900 late check-out subject to availability
Child Policy
Children younger than 18 are not allowed at this adults-only property. all guests 18 and older are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Early check-in fee: mxn 500 (subject to availability) late check-out fee: mxn 900 (subject to availability) credit card charges are subject to a surcharge of 2 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Reviews
Daniel
Dec 27, 2024 07:59:29 AM
Review Score:
10
Summary: A Magical Christmas Getaway in Mexico with hotel Jaiba.
Our stay here in Mexico over Christmas was nothing short of extraordinary. From the moment we arrived, we were welcomed with warm smiles, festive decorations, and an unmistakable air of holiday cheer. The hotel was beautifully adorned with twinkling lights, poinsettias, and a grand Christmas tree that instantly put us in the holiday spirit.
The accommodations were impeccable—our room was spacious, tastefully decorated with motivational quotes and art from the staff.
We hired bikes and did our laundry both of which were easy to book via the lovely staff at reception.
One big highlight for us was after asking about how to get to our next destination reception called ahead for us at the bus station and made sure we were booked on for the only bus leaving that day and even booking a taxi for us early morning. Just went above and beyond which is what you want on holiday at Xmas.
The hotel is a lil out of the way but it's sooo cheap to get into town and grab a taxi on the main road. It's also very flat so bikes were a great addition to our stay.
The staff’s attentiveness and genuine kindness made our stay truly lovely and the dogs and cats just made it all that more wonderful to stay.
See All Reviews
Reviews
Daniel
Dec 27, 2024 07:59:29 AM
Review Score:
10
Summary: A Magical Christmas Getaway in Mexico with hotel Jaiba.
Our stay here in Mexico over Christmas was nothing short of extraordinary. From the moment we arrived, we were welcomed with warm smiles, festive decorations, and an unmistakable air of holiday cheer. The hotel was beautifully adorned with twinkling lights, poinsettias, and a grand Christmas tree that instantly put us in the holiday spirit.
The accommodations were impeccable—our room was spacious, tastefully decorated with motivational quotes and art from the staff.
We hired bikes and did our laundry both of which were easy to book via the lovely staff at reception.
One big highlight for us was after asking about how to get to our next destination reception called ahead for us at the bus station and made sure we were booked on for the only bus leaving that day and even booking a taxi for us early morning. Just went above and beyond which is what you want on holiday at Xmas.
The hotel is a lil out of the way but it's sooo cheap to get into town and grab a taxi on the main road. It's also very flat so bikes were a great addition to our stay.
The staff’s attentiveness and genuine kindness made our stay truly lovely and the dogs and cats just made it all that more wonderful to stay.
Mark
May 14, 2024 04:01:02 AM
Review Score:
10
Summary: Very clean, good staff, nice rooftop area.
Aydin
Apr 20, 2024 10:37:48 PM
Review Score:
4
Summary: The personal was very kind and willing to help. I wish I could say the same for the rest of my stay. Unfortunately the water was stinking and there were lots of ants. I wouldn’t stay in that hotel again. In fact I wouldn’t visit Mahahual again.
alexander
Mar 3, 2024 04:22:30 AM
Review Score:
10
Summary: I liked everything.Diana and Sol were great
Andrea
Apr 3, 2023 07:51:31 PM
Review Score:
5
Summary: My stay at Hotel Jaiaba - a fluke scheduled during a huge mess to get on a cruise ship - ended up as the best part of my vacation week. Easy to reserve online by phone from the States last minute, and they have WIFI in the rooms which helped with my travel snafu final plans. The room was quiet, the bed super comfortable, and I had the upper level lanai with a hammock to myself. Had a delicious dinner a quick taxi ride away on recommendation by the staff, who spoke English (after a rather harrowing 4.5 hour no conversation “taxi shuttle” ride from Cancun). The best coffee and sugar ever. Peaceful and affordable. Thank you!
Colleen
Feb 24, 2022 10:28:38 AM
Review Score:
5
Summary: Staying at Hotel Jaiba Mahahual was a restful and healing experience and just what I needed. The hosts were friendly, welcoming, and attentive.The room and premises were very clean. Hotel Jaiba is pleasantly decorated with plants and ocean-themed decor. It is a short walk, or hotel ride, to the beach and the boardwalk (malecon). Shop for fresh fruit at nearby Super El Chino.
Maria
Oct 9, 2019 05:35:21 AM
Review Score:
5
Summary: It was great! Excellent service. Would definitely come back!!
May 14, 2019 06:16:50 AM
Review Score:
5
Summary: Great personalized service. Great nature views and price
Apr 25, 2019 01:00:10 AM
Review Score:
4
Summary: Great room, friendly staff, close to road
Jan 4, 2019 12:00:34 AM
Review Score:
4
Summary: Nice and cheap. A bit far from the village. Lovely staff.
