Zelune Luxury Lagoon Resort Bacalar Adults only | Hotel in Bacalar

| 9.0 (41 Reviews) |  1 Bathroom
Bacalar Hotel | Zelune Luxury Lagoon Resort Bacalar Adults only

Hotel in Bacalar

Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.
Housekeeping is available once per stay.
Zelune Luxury Lagoon Resort Bacalar Adults only offers 14 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies. Beds feature down comforters and premium bedding. Satellite television is provided.

Bathrooms include showers, designer toiletries, and hair dryers. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Balcony/Terrace
Transportation/Shuttle
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shampoo
  • Designer toiletries
  • Soap
  • Toilet paper
  • Towels
  • Hair dryer
  • Shower
  • Private bathroom
Bedroom
  • Ceiling fan
  • Down comforter
  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets
  • Premium bedding
  • Air conditioning
  • Restaurant dining guide
  • Iron/ironing board
  • Desk
  • Safe
  • Guidebooks/recommendations
  • Laptop-friendly workspace
  • In-room massage
  • Energy-saving switches
  • Eco-friendly cleaning products provided
Breakfast
  • Cooked-to-order breakfast available for a fee daily 8:00 AM–11:00 AM: MXN 300-600 per person
  • 1 poolside bar and 1 bar
  • Room service available
  • 1 restaurant
  • Local meal delivery service
  • Champagne service
  • Minibar
  • Free bottled water
  • Espresso maker
Parking
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip train station shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Train station shuttle on request
  • Free uncovered self parking on site
  • Bus station shuttle (surcharge)
Accessibility
  • Gravel flooring in public areas
  • Well-lit path to entrance
  • Upper floors accessible by stairs only
  • This property does not have elevators
  • Low-height electrical outlets in bathroom
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Ecotours
  • Private picnics
  • Outdoor pool
  • Bodyboards on site
  • Full-service spa
  • Paddleboards on site
  • Boat tours
  • Winery release events
  • Yoga classes
  • Boating
  • 24-hour fitness center
  • Kayaking
  • Sailboat available
Entertainment
  • Satellite channels
General
  • Water dispenser
  • English
  • Spanish
  • Designated smoking areas
  • Water dispenser
  • Renovated entire property - October 2025
  • Vegan dining options
  • Books
  • At least 80% of food locally-sourced
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • Comprehensive food waste policy
  • Communal living room
  • At least 80% lighting from LEDs
  • Couples dining
  • Humane treatment of captive wild animals
  • Romance packages available
  • TV in lobby
  • Vegetarian dining options
  • Comprehensive recycling policy
Guest Services
  • Outdoor pool
  • Luggage storage
  • Tour/ticket assistance
  • Daily housekeeping
  • Wedding services
  • 24-hour front desk
  • Concierge services
Internet
  • Available in some public areas: Free WiFi
Outdoors
  • Terrace
  • Outdoor furniture
  • BBQ grill(s)
  • Firepit
  • Vegetable garden
  • Dock
  • Picnic area
  • Garden
  • Nature reserve
  • Pool umbrellas
  • Outdoor entertainment area
  • Balcony
Spa
  • Spa open daily
  • Massage - hot stone
  • Facials
  • Aromatherapy
  • Body scrubs
  • Massage - deep-tissue

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available early check-in fee: mxn 450 early check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available late check-out fee: mxn 500 late check-out subject to availability
Child Policy
This property welcomes adults only. rollaway/extra beds are available for mxn 500.0 per day.
Payment Policy
Fee for cooked-to-order breakfast: approximately mxn 300 to 600 per person early check-in fee: mxn 450 (subject to availability) late check-out fee: mxn 500 (subject to availability) rollaway bed fee: mxn 500.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses a grey water recycling system and eco-friendly cleaning products

Reviews

Lizbeth
Mar 9, 2026 02:20:00 AM
Review Score:   10
Summary: I loved this hotel. This was my 3rd time in Bacalar and so far is the best hotel that I have stayed so far. I travel a lot for work and pleasure. This have a great vibe excellent staff. A big plus is their restaurant who had Henry who had an excellent service he brought a lot of value to the service in the hotel and the restaurant. I would say that only details for me was the WiFi, that connection was weak and for a minute when I what to check their tv it was not connection. More pressure on the head shower would be a great. I still give a 5 start because that staff tried to provided help with great attention.
See All Reviews

Room Arrangement

Room Info Facilities
Premium Room, Private Pool
Room Size: m2
1 King Bed
Premium Room, Private Pool

General

No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Garden view, Bed count minimum 1, Bed count maximum 1, Private pool
Superior Room, 2 Double Beds, Garden View
Room Size: m2
2 Double Beds
Superior Room, 2 Double Beds, Garden View

General

Rollaway/extra beds (free), No cribs (infant beds), Number of bedrooms - 1, Garden view, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Premium Room, Balcony, Lagoon View
Room Size: m2
1 King Bed
Premium Room, Balcony, Lagoon View

General

No rollaway/extra beds, Lagoon view, No cribs (infant beds), Number of bedrooms - 1, Location - top floor, Bed count minimum 1, Bed count maximum 1
Premium Room, Private Pool, Partial Lake View
Room Size: m2
2 King Bed and Large Twin Sofa Bed
Premium Room, Private Pool, Partial Lake View

General

Partial lake view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 2, Private pool, Bed count maximum 2
Premium Room, Partial Lake View
Room Size: m2
1 King Bed
Premium Room, Partial Lake View

General

Partial lake view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Exclusive Room, Balcony, Lagoon View
Room Size: m2
2 King Bed and Large Twin Sofa Bed
Exclusive Room, Balcony, Lagoon View

General

No rollaway/extra beds, Lagoon view, No cribs (infant beds), Number of bedrooms - 1, Room and bed type depend on availability check-in, Location - top floor, Bed count minimum 2, Bed count maximum 2
Standard Room, Garden View
Room Size: m2
1 Double Bed
Standard Room, Garden View

General

No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Garden view, Location - top floor, Bed count minimum 1, Bed count maximum 1
Deluxe Room, Garden View
Room Size: m2
1 King Bed
Deluxe Room, Garden View

General

No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Garden view, Bed count minimum 1, Bed count maximum 1
Panoramic Room, Lake View
Room Size: m2
1 King Bed
Panoramic Room, Lake View

General

No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Location - top floor, Lake view, Bed count minimum 1, Bed count maximum 1
Superior Room, 1 King Bed, Garden View
Room Size: m2
1 King Bed
Superior Room, 1 King Bed, Garden View

General

Rollaway/extra beds (free), No cribs (infant beds), Number of bedrooms - 1, Garden view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Premium Room, Terrace, Lake View
Room Size: m2
1 King Bed
Premium Room, Terrace, Lake View

General

Rollaway/extra beds (surcharge), No cribs (infant beds), Number of bedrooms - 1, Lake view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1

FAQ's

Is this Bacalar hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Bacalar hotel have a swimming pool?

Yes, this Bacalar hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Bacalar hotel?

Best-rates for the Bacalar hotel starts from $131 per night with includes Breakfast, Parking, Designated Smoking Area, Sports/Activities, Bedding/Linens, Wellness Facilities, Guest Services, Internet, Pool, Toiletries, View, Transportation/Shuttle, Bar, Barbecue/Outdoor Cooking, Kitchen, Laundry, Air Conditioner, Balcony/Terrace, Spa, Restaurant, Entertainment with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Bacalar hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Bacalar hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Bacalar hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Bacalar hotel?

Based on the information reported by the owner or manager, the Bacalar hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Bacalar hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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USD131
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