Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel | Hotel in Surprise

8.6 (1017 Reviews) |  1 Bathroom
Surprise Original Townsite Hotel | Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel

Hotel in Surprise Original Townsite, Surprise

Along with an outdoor pool, this smoke-free hotel has a fitness center and a conference center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and conference space.
Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel offers 126 accommodations with minibars and safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. Televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.


An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower/tub combination
  • Free toiletries
  • Towels
  • Hair dryer
  • Private bathroom
Bedroom
  • Blackout drapes/curtains
  • Bed sheets
  • Pillow-top mattress
  • Premium bedding
  • Air conditioning (climate-controlled)
  • Heating
  • Rollaway/extra beds (surcharge)
  • Free cribs/infant beds
  • Desk
  • Connecting rooms available
  • Safe
  • Individually furnished
  • Phone
  • Iron/ironing board
  • Free local calls
Breakfast
  • Room service available
  • Free full breakfast available daily 7:00 AM–10:00 AM
  • Minibar
  • Coffee/tea maker
  • Refrigerator
  • Microwave
Parking
  • Free self parking on site
  • Onsite parking includes off-street options
Accessibility
  • Assistive listening devices available
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Braille signage
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Segway rentals/tours
  • Ziplining
  • Mountain biking
  • Golf lessons
  • Hiking/biking trails
  • Golfing
  • Scooter/moped rentals
  • Skydiving
  • Hot tub
  • Outdoor pool
  • Fitness center
Entertainment
  • Cable channels
  • 32-inch TV
General
  • Conference center (2906 square feet of space)
  • Meeting rooms
  • Business center
  • Vending machine
  • Elevator
  • Banquet hall
  • English
  • Spanish
  • Smoke-free property
  • TV in lobby
Guest Services
  • Free cribs/infant beds
  • Outdoor pool
  • Separate living room
  • Microwave
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Luggage storage
  • Daily housekeeping
  • Wedding services
  • 24-hour front desk
  • Laundry facilities
  • Concierge services
  • Multilingual staff
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Terrace
  • Pool sun loungers
  • Garden
  • Picnic area
  • Pool umbrellas

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: 2:00 am express check-in available late check-in subject to availability minimum check-in age: 21
Check-out
Check-out before 11 am contactless check-out available express check-out available
Child Policy
Children are welcome. kids stay free! up to 3 children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 15.0 per night. free cribs (infant beds)!
Payment Policy
Pet fee: usd 35.00 per accommodation, per night service animals are exempt from fees rollaway bed fee: usd 15.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 40 lbs per pet) pets allowed for an extra charge of usd 35.00 per accommodation, per night pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (choice)

Reviews

Eboni
Apr 15, 2026 06:41:09 AM
Review Score:   10
Summary: The room was very very clean the stuff was wonderful I give them 100 in customer service the breakfast was fantastic
See All Reviews

Room Arrangement

Room Info Facilities
Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking
Room Size: m2
3 Double Beds and Double Sofa Bed
Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

General

Pets not allowed, Bed count maximum 3, Extra bed count 1, Bed count minimum 3
Suite, 1 King Bed, Living Room, Patio, Non-Smoking
Room Size: m2
2 King Bed and Double Sofa Bed
Suite, 1 King Bed, Living Room, Patio, Non-Smoking

General

Patio, Pets not allowed, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking
Room Size: m2
2 King Bed and Double Sofa Bed
Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking

General

Pets not allowed, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Suite, 1 King Bed, Sofa, Non Smoking
Room Size: m2
2 King Bed and Double Sofa Bed
Suite, 1 King Bed, Sofa, Non Smoking

General

Pets not allowed, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking
Room Size: m2
3 Double Beds and Double Sofa Bed
Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking

General

Patio, Pets not allowed, Bed count maximum 3, Extra bed count 1, Bed count minimum 3
Suite, 2 Double Beds, Living Room, Non-Smoking
Room Size: m2
3 Double Beds and Double Sofa Bed
Suite, 2 Double Beds, Living Room, Non-Smoking

General

Pet-friendly room, Bed count maximum 3, Extra bed count 1, Bed count minimum 3
Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking
Room Size: m2
2 King Bed and Double Sofa Bed
Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking

General

Sofa bed, Pets not allowed, Wheelchair accessible, Roll-in shower, Bed count minimum 2, Extra bed count 2, Bed count maximum 2
Suite, 1 King Bed, Living Room, Non-Smoking
Room Size: m2
2 King Bed and Double Sofa Bed
Suite, 1 King Bed, Living Room, Non-Smoking

General

Pet-friendly room, Courtyard view, Extra bed count 1, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Surprise Original Townsite hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Surprise Original Townsite hotel have a swimming pool?

Yes, this Surprise Original Townsite hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Surprise Original Townsite hotel?

Best-rates for the Surprise Original Townsite hotel starts from $116 per night with includes Breakfast, Kitchen, Wheelchair Accessible, Security/Safety, Wellness Facilities, Bar, Toiletries, Guest Services, Hot Tub, Internet, Child Friendly, Air Conditioner, Parking, Balcony/Terrace, Business Services, Fireplace/Heating, Entertainment, Laundry, Pool, TV, Accessibility, Bedding/Linens with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Surprise Original Townsite hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Surprise Original Townsite hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Surprise Original Townsite hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Surprise Original Townsite hotel?

Based on the information reported by the owner or manager, the Surprise Original Townsite hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Surprise Original Townsite hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD116
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