Is this Soliman Bay hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Soliman Bay hotel have a swimming pool?

Yes, this Soliman Bay hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Soliman Bay hotel?

Best-rates for the Soliman Bay hotel starts from $483 per night with includes Pool, Laundry, Parking, Balcony/Terrace, Restaurant, Air Conditioner, Bedding/Linens, Spa, Toiletries, Child Friendly, Security/Safety, Business Services, Sports/Activities, Bar, Guest Services, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Soliman Bay hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Soliman Bay hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Soliman Bay hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Soliman Bay hotel?

Based on the information reported by the owner or manager, the Soliman Bay hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Soliman Bay hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Soliman Bay hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World | Hotel in Tulum

| 9.6 (36 Reviews) | 1 Bathroom

Soliman Bay Hotel | Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World

Hotel in Soliman Bay, Tulum

Lakefront hotel with 3 outdoor pools and a full-service spa
3 outdoor pools, a full-service spa, and a restaurant are available at this smoke-free hotel. Valet parking is free. Other amenities include 2 bars/lounges, a snack bar/deli, and spa services.
Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World offers 50 air-conditioned accommodations with minibars and laptop-compatible safes. Select Comfort beds feature premium bedding. Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
3 outdoor swimming pools are on site along with complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Balcony/Terrace

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Laundry

Facility Overview

Bathrooms

Shampoo

Soap

Towels

Rainfall showerhead

Shower

Toilet paper

Designer toiletries

Toothbrush and toothpaste (on request)

Bedroom

Blackout drapes/curtains

Premium bedding

Air conditioning

Bed sheets

Select Comfort bed

Ceiling fan

In-room massage

Laptop-compatible safe

Restaurant dining guide

Guidebooks/recommendations

Iron/ironing board (on request)

Breakfast

Continental breakfast available for a fee daily 7:30 AM–11:30 AM: USD 25 for adults and USD 12 for children

1 restaurant

2 bars/lounges

Minibar

Champagne service

Parking

Free secured, uncovered self parking on site

Free secured, uncovered valet parking on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Upper floors accessible by stairs only

This property does not have elevators

Activities

Beach club (surcharge)

Hiking/biking trails

Snorkeling

Private beach

Ecotours

Cave exploring

Full-service spa

Winery release events

Free bicycle rentals

Private picnics

Arcade/game room

Hiking/biking trails

3 outdoor pools

General

Business center

Front-desk safe

Banquet hall

Spanish

English

Smoke-free property

Romance packages available

Mosquito nets

Couples dining

Guest Services

Babysitting (surcharge)

Arcade/game room

Snack bar/deli

Highchair

3 outdoor pools

Concierge services

Daily housekeeping

Tour/ticket assistance

24-hour front desk

Luggage storage

Outdoors

Pool sun loungers

Garden

Pool umbrellas

Spa

Couples treatment room(s)

Spa open daily

Massages

Body treatments

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 7:00 pm late check-in subject to availability

Check-out

Check-out before noon

Child Policy

Children are welcome.

Payment Policy

Fee for continental breakfast: approximately usd 25 for adults and usd 12 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Sarah

May 22, 2025 10:50:10 AM

Review Score: 10

Summary: This is easily one of the best experiences I have had at a hotel. The owners and staff are the kindest people and made our stay one of the most memorable and special trips for our family. We can’t recommend going here enough! We will be back. Quiet, Clean, adventures in nature, bike trails, food and yoga were all amazing!

See All Reviews

Room Arrangement

Room Info	Facilities
Suite, Terrace Room Size: 807 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Ping - 23, Number of bathrooms - 1, Square meters - 75, Private bathroom, Location - ground floor, No rollaway/extra beds, No cribs (infant beds), Square feet - 807, Garden view, Bed count minimum 1, Bed count maximum 1
Villa, 2 Bedrooms, Private Pool (Rooms not connected) Room Size: 2400 square feet m² 4 Queen Beds and King Beds	General Bed count minimum 4, Hair dryer, Number of bedrooms - 2, Ping - 67, Number of living rooms 1, Number of bathrooms - 2, Private pool, Separate dining area, Bathrobes, Private bathroom, Deck or patio, Location - ground floor, Square feet - 2400, No rollaway/extra beds, Desk, No cribs (infant beds), Garden view, Wardrobe or closet, Separate sitting area, Private plunge pool, Square meters - 223, Bed count maximum 4
Standard Triple Room Room Size: m² 2 Double Beds 1 Twin Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Villa, Private Pool Room Size: 2024 square feet m² 1 King Bed	General Number of bedrooms - 1, Yard, Lake view, Private pool, Separate dining area, Bathrobes, No rollaway/extra beds, Wardrobe or closet, Private plunge pool, Bed count minimum 1, Hair dryer, Laptop-friendly workspace, Ping - 57, Number of bathrooms - 2, Number of living rooms 2, Square feet - 2024, Private bathroom, Deck or patio, Location - ground floor, Desk, No cribs (infant beds), Separate sitting area, Access via exterior corridors, Square meters - 188, Bed count maximum 1
Standard Single Room, 1 Large Twin Bed Room Size: m² 1 Large Twin Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 1 King Bed Room Size: 474 square feet m² 1 King Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Ping - 13, Bed count minimum 1, Square feet - 474, Bed count maximum 1, Square meters - 44, Number of bathrooms - 1
Standard Room, 2 Double Beds Room Size: 474 square feet m² 2 Double Beds	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Ping - 13, Square feet - 474, Bed count minimum 2, Square meters - 44, Number of bathrooms - 1, Bed count maximum 2
Junior Suite, Terrace Room Size: 775 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 775, Number of bedrooms - 1, Ping - 22, Number of bathrooms - 1, Private bathroom, Location - ground floor, Square meters - 72, No rollaway/extra beds, No cribs (infant beds), Garden view, Bed count minimum 1, Bed count maximum 1
Family Suite, 2 Bedrooms Room Size: 1012 square feet m² 2 King Bed and Double Bed	General Number of living rooms 0, Partial lake view, Number of bedrooms - 2, Number of bathrooms - 2, Separate dining area, Square feet - 1012, Private bathroom, Location - ground floor, Square meters - 94, No rollaway/extra beds, Ping - 28, Desk, No cribs (infant beds), Bed count minimum 2, Bed count maximum 2