Thompson San Antonio - Riverwalk, by Hyatt | Hotel in San Antonio

| 9.0 (1007 Reviews) |  1 Bathroom
Downtown San Antonio Hotel | Thompson San Antonio - Riverwalk, by Hyatt

Hotel in Downtown San Antonio, San Antonio

A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.
Thompson San Antonio - Riverwalk, by Hyatt offers 162 accommodations with minibars and espresso makers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 65-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Fireplace
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Toilet paper
  • Soap
  • Bathrobes
  • Towels
  • Shampoo
  • Toothbrush and toothpaste (on request)
  • Hair dryer
  • Private bathroom
  • Designer toiletries
Bedroom
  • Blackout drapes/curtains
  • Premium bedding
  • Egyptian cotton sheets
  • Down comforter
  • Heating (climate-controlled)
  • Air conditioning (climate-controlled)
  • Hypo-allergenic bedding
  • Bed sheets
  • Free cribs/infant beds
  • Phone
  • Electrical adapters/chargers
  • Window screens
  • Restaurant dining guide
  • Desk
  • Safe
  • Free local calls
  • Laptop-friendly workspace
  • Soundproofing
  • Connecting rooms available
Breakfast
  • Coffee/tea in common area(s)
  • 1 poolside bar and 1 bar
  • 1 restaurant
  • Room service available
  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 30-65 for adults and USD 15-70 for children
  • Champagne service
  • Espresso maker
  • Minibar
  • Mini-fridge
  • Coffee/tea maker
  • Microwave (on request)
  • Free bottled water
Parking
  • Secured covered valet parking on site (USD 66.03 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
Accessibility
  • Wheelchair-accessible path to elevator
  • Stair-free path to entrance
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Elevator door width (inches): 41
  • Well-lit path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
Activities
  • Theme parks
  • Health/beauty spa
  • Sauna
  • Outdoor pool
  • Full-service spa
  • Steam room
  • Art gallery
  • 24-hour fitness center
Entertainment
  • Digital channels
  • Streaming services
  • Pay movies
  • 65-inch LCD TV
  • Premium channels
General
  • Meeting rooms
  • Banquet hall
  • Front-desk safe
  • Elevator
  • Water dispenser
  • ATM/banking services
  • English
  • Spanish
  • Smoke-free property
  • Romance packages available
  • TV in lobby
  • Fireplace in lobby
Guest Services
  • Soundproofed rooms
  • Outdoor pool
  • Mini-fridge
  • Laundry facilities
  • Free cribs/infant beds
  • Microwave (on request)
  • Concierge services
  • Multilingual staff
  • Daily housekeeping
  • Dry cleaning service
  • 24-hour front desk
  • Porter/bellhop
  • Hair salon
  • Laundry facilities
  • Wedding services
  • Tour/ticket assistance
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet
Outdoors
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Terrace
  • Outdoor entertainment area
  • Pool sun loungers
  • Outdoor furniture
Spa
  • Aromatherapy
  • Manicures and pedicures
  • Steam room
  • Detox wraps
  • Massage - prenatal
  • Couples treatment room(s)
  • Massage - hot stone
  • Hydrotherapy
  • Body treatments
  • Massage/treatment rooms
  • Massage - deep-tissue
  • 7 treatment rooms
  • Sauna
  • Massage - Swedish
  • Facials
  • Massage - sports
  • Body scrubs
  • Body wraps
  • Spa open select days

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: anytime contactless check-in available early check-in fee: usd 75.00 early check-in subject to availability express check-in available minimum check-in age: 21
Check-out
Check-out before 11:00 am contactless check-out available express check-out available
Child Policy
Children are welcome. kids stay free! children stay free when using existing bedding. rollaway/extra beds are available for usd 60.0 per stay. free cribs (infant beds)!
Payment Policy
Fee for full breakfast: approximately usd 30 to 65 for adults, and usd 15 to 70 for children covered valet parking fee: usd 66.03 per night (in/out privileges) pet fee: usd 135.31 per accommodation (varies based on length of stay) service animals are exempt from fees early check-in fee: usd 75.00 (subject to availability) rollaway bed fee: usd 60.0 per stay the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total pets food and water bowls are available pets allowed for an extra charge of usd 135.31 per accommodation (varies based on length of stay) pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted

Reviews

Kristie
Aug 10, 2026 07:38:13 AM
Review Score:   6
Summary: The hotel itself is very pretty. The bed in the Serenity Suite felt like sleeping on a slab of concrete. It made my back hurt so bad I could not even turn over to try and get comfortable. And the couch and chair were not any better. We decided to check out the pool but the water was so murky you couldn’t see the bottom. The coffee bar on the rooftop did not offer any sugar free options for the iced latte which stinks if you’re a diabetic. For the amount of money the room was I expected a little bit more comfort. We won’t be going back to this hotel.
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Room Arrangement

Room Info Facilities
Thompson Suite with 1 King Bed
Room Size: 1100 square feet m2
1 King Bed
Thompson Suite with 1 King Bed

General

Private hot tub, Rollaway/extra beds (surcharge), Number of bedrooms - 1, Wet bar, Location - top floor, Extra bed count 1, Number of living rooms 1, Ping - 31, Separate dining area, Private hot tub (indoor), Square feet - 1100, Deep soaking bathtub, Separate bathtub and shower, Turndown service, Separate sitting area, Square meters - 102, Bed count minimum 1, Bed count maximum 1, City view
Room, 2 Queen Beds, City View
Room Size: 350 square feet m2
2 Queen Beds
Room, 2 Queen Beds, City View

General

No rollaway/extra beds, Number of bedrooms - 1, Shower only, Square feet - 350, Extra bed count 0, Bed count minimum 2, Square meters - 33, City view, Ping - 10, Bed count maximum 2
Riverwalk Suite with 1 King Bed
Room Size: 875 square feet m2
1 King Bed
Riverwalk Suite with 1 King Bed

General

Rollaway/extra beds (surcharge), Square feet - 875, Number of bedrooms - 1, River view, Shower only, Ping - 25, Wet bar, Extra bed count 1, Number of living rooms 1, Separate dining area, Turndown service, Square meters - 81, Separate sitting area, Bed count minimum 1, Bed count maximum 1
Serenity Suite with 1 King Bed
Room Size: 900 square feet m2
1 King Bed
Serenity Suite with 1 King Bed

General

Private hot tub, Rollaway/extra beds (surcharge), Square feet - 900, Number of bedrooms - 1, Ping - 25, Wet bar, Location - top floor, Extra bed count 1, Number of living rooms 1, Separate dining area, Private hot tub (indoor), Square meters - 84, Deep soaking bathtub, Separate bathtub and shower, Turndown service, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view
Studio Suite, 1 King Bed (Studio Suite with 1 King Bed)
Room Size: 600 square feet m2
1 King Bed
Studio Suite, 1 King Bed (Studio Suite with 1 King Bed)

General

Rollaway/extra beds (surcharge), Square feet - 600, Number of bedrooms - 1, Shower only, Wet bar, Extra bed count 1, Square meters - 56, Separate dining area, Turndown service, Ping - 17, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view
Room, 1 King Bed
Room Size: 350 square feet m2
1 King Bed
Room, 1 King Bed

General

No rollaway/extra beds, Number of bedrooms - 1, Shower only, Room and bed type depend on availability check-in, Square feet - 350, Extra bed count 0, Bed count minimum 1, Bed count maximum 1, Square meters - 33, City view, Ping - 10
Room, 1 King Bed, Accessible (Riverwalk View, Roll-in Shower)
Room Size: 360 square feet m2
1 King Bed
Room, 1 King Bed, Accessible (Riverwalk View, Roll-in Shower)

General

Rollaway/extra beds (surcharge), Roll-in shower width (inches) - 60, Number of bedrooms - 1, Shower only, Square feet - 360, Bathtub or shower, Wheelchair accessible, Extra bed count 1, Roll-in shower width (centimeters) - 152, Square meters - 33, Ping - 10, Bed count minimum 1, Roll-in shower, Bed count maximum 1, City view
Room, 1 King Bed, City View
Room Size: 350 square feet m2
1 King Bed
Room, 1 King Bed, City View

General

No rollaway/extra beds, Number of bedrooms - 1, Shower only, Square feet - 350, Bed count minimum 1, Bed count maximum 1, Square meters - 33, City view, Ping - 10
Room, 2 Queen Beds
Room Size: 350 square feet m2
2 Queen Beds
Room, 2 Queen Beds

General

No rollaway/extra beds, Number of bedrooms - 1, Shower only, Square feet - 350, Bed count minimum 2, Square meters - 33, City view, Ping - 10, Bed count maximum 2

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Downtown San Antonio hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Downtown San Antonio hotel starts from $346 per night with includes Security/Safety, Bedding/Linens, Spa, Bar, Entertainment, Breakfast, Internet, Air Conditioner, Pool, Accessibility, Business Services, Toiletries, Guest Services, Child Friendly, Kitchen, TV, Wheelchair Accessible, Balcony/Terrace, Fireplace, Restaurant, Parking, Wellness Facilities, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown San Antonio hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Downtown San Antonio hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.