The Hacienda at Krystal Grand Puerto Vallarta | Hotel in Puerto Vallarta

| 7.8 (970 Reviews) |  1 Bathroom
North Hotel Zone Hotel | The Hacienda at Krystal Grand Puerto Vallarta

Hotel in North Hotel Zone, Puerto Vallarta

Adults-only beachfront hotel with 2 outdoor pools
At The Hacienda at Krystal Grand Puerto Vallarta, hit the beach, dine onsite at Talvera, or enjoy a drink at one of the hotel's 4 bars/lounges.
The Hacienda at Krystal Grand Puerto Vallarta offers 192 air-conditioned accommodations with minibars and espresso makers. Rooms open to furnished balconies. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include showers and complimentary toiletries.

This Puerto Vallarta hotel provides wired Internet access for a surcharge. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.


2 outdoor swimming pools are on site along with a 24-hour fitness center.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Kitchen
Laundry

Policies

Check-in
Check-in time starts at 4:00 pm contactless check-in available minimum check-in age: 18
Check-out
Check-out before 11:00 am contactless check-out available
Child Policy
Children younger than 13 are not allowed at this adults-only property. all guests 13 and older are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for in-room wired internet: mxn 190.00 per day (rates may vary) fee for wireless internet in public areas: mxn 190.00 per day (rates may vary) valet parking fee: mxn 55 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Everett
Aug 6, 2025 04:23:03 AM
Review Score:   4
Summary: Maids need to be trained in how a room should be cleaned properly. Pool should be maintained properly every day. Elevators should all work in both directions and be cleaned properly.
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