Sun Palace - All Inclusive Adults Only | Resort in Cancún

| 9.0 (164 Reviews) |  8 Bathrooms  18 Guests
Zona Hotelera Resort | Sun Palace - All Inclusive Adults Only

Resort in Zona Hotelera, Cancún

This couples-only all-inclusive resort offers an exclusive oceanfront location, only a short drive from popular Cancun attractions, and provides state-of-the-art accommodations and exceptional on-site facilities and amenities. On-site at the Sun Palace, guests can enjoy 4 specialty restaurant and 3 bars. Live daily and nightly entertainment and activities as well as 3 heated infinity pools are also available on-site. Guestrooms at the hotel feature double hot tubs and private balconies, offering stunning ocean views. Guests staying at the Sun Palace can easily discover top-rated golfing at the nearby Moon Spa and Golf Club. Stunning Mayan archaeological sites along with an endless variety of water sports are also easily accessible. Guests have free access to Sun Palace partner hotels, except Le Blanc and The Grand Moon Palace.

Sun Palace - All Inclusive Adults Only is located in Cancún.

This 263 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Private Beach, Ocean View, and several others. This is a 5 star rated property and has over 164 reviews with the average score of 9 . Coming to Cancún and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 263 Bedrooms Resort if you want to learn more about this place in Cancún. These details are authentic, as they are provided by our partner, booking.com.

This Sun Palace - All Inclusive Adults Only in Cancún is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sun Palace - All Inclusive Adults Only”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Amenities

Air Conditioner
Parking
Pool
View
Wheelchair Accessible
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Fruit
  • Bar
  • Restaurant
  • Breakfast in the room
  • Snack bar
  • Wine/Champagne
Parking
  • Parking
  • Private Parking
  • Free parking
  • Parking on site
Activities
  • Spa facilities
  • Fitness
  • Spa lounge/Relaxation area
  • Sauna
  • Open-air bath
  • Steam room
  • Beach
  • Hot tub/Jacuzzi
  • Beachfront
  • Private beach area
  • Fitness center
  • Public Bath
  • Spa/Wellness packages
  • Massage
  • Beauty services
General
  • Heating
  • Elevator
  • Facilities for disabled guests
  • Wifi in all areas
  • Safe
  • Non-smoking rooms
  • Air conditioning
Guest Services
  • Concierge
  • Fax/Photocopying
  • Tour desk
  • Airport shuttle
  • 24-hour front desk
  • Car rental
  • ATM on site
  • Dry cleaning
  • Currency exchange
  • Room service
  • Baggage storage
  • Business center
  • Hair/Beauty salon
  • Meeting/Banquet facilities
  • Valet parking
  • Airport shuttle (additional charge)
  • Laundry
  • Ironing service
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Outdoor furniture
  • Sun deck
  • Outdoor pool
  • Outdoor pool (year-round)
Security/Safety
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • CCTV in common areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Process in place to check health of guests
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Mobile app for room service
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
  • Physical distancing rules followed
Spa
  • Beach umbrellas
  • Infinity pool
  • Beach chairs/Loungers
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are not allowed

If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information, the name on the credit card used for the booking should correspond to the guest staying at the property, guests who book four nights or more will get usd 250 in resort credit. a 16% service fee applies to services paid with resort credit. maximum spa credit allowed to redeem usd 50. other terms and conditions may apply. , please note that any other special requests are subject to availability and additional charges may apply. all promotional benefits are subject to change or may be suspended at any time without prior notice. these promotions are not transferable to guests in other rooms.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.46
Location:
8.99
Staff:
9.23
Facilities:
9.26
Comfort:
9.42
Cleanliness:
9.4
Rebecca
Oct 7, 2025 07:00:00 AM
Review Score:   8
United Kingdom
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Lovely resort, was nowhere near full capacity when we went which helped. Sun loungers always available, reservations in the restaurants were not difficult to come by. We were lucky enough to help release green turtle hatchlings. The two quieter pools were welcomed, the "party pool" was too much for us! Fantastic selection of food at breakfast. Service at the poolside and in the snack bar was excellent.
Negative: The overselling of the timeshare deals and other "perks" which turn out not to be perks at all was very frustrating. Said no when welcomed to the hotel, received multiple phone calls during our stay asking us to reconsider. The service at the Fuego restaurant was terrible both times we visited. The facilities for showering after check out and prior to leaving for the airport were quite basic.
Summary: Great relaxing holiday
See All Reviews

Room Arrangement

Room Info Facilities
Superior Deluxe Ocean View - King Size Bed
Room Type: Suite
Room Size: 40 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Bathrobe, Free toiletries, Shower, Shampoo, Shower cap, Towels, Toilet paper, Conditioner, Slippers, Hairdryer, Bathtub or shower, Toilet, Toothbrush, Bathtub, Body soap, Private bathroom

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV

General

Tile/Marble floor, Iron, Trash cans, Air conditioning, Smoke Alarm, Laptop safe

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Desk, Sitting area

View

View, Sea view

Kitchen

Coffee machine

Bedroom

Linens

Room Amenities

Non-feather pillow, Socket near the bed, Drying rack for clothing

Pool and Spa

Pool towels

Exclusive services

Free gym access
Superior Junior Suite Ocean View - King Size Bed
Room Type: Suite
Room Size: 53 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Bathrobe, Free toiletries, Shower, Shampoo, Shower cap, Towels, Toilet paper, Conditioner, Slippers, Hairdryer, Bathtub or shower, Toilet, Toothbrush, Bathtub, Body soap, Private bathroom

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV

General

Tile/Marble floor, Iron, Trash cans, Air conditioning, Smoke Alarm, Laptop safe

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Desk, Sitting area

View

View, Sea view

Kitchen

Coffee machine

Bedroom

Linens

Room Amenities

Non-feather pillow, Socket near the bed, Drying rack for clothing

Pool and Spa

Pool towels

Exclusive services

Free gym access
Superior Honeymoon Suite Ocean View - King Size Bed
Room Type: Suite
Room Size: 53 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Bathrobe, Free toiletries, Shower, Shampoo, Shower cap, Towels, Toilet paper, Conditioner, Slippers, Hairdryer, Bathtub or shower, Toilet, Toothbrush, Bathtub, Body soap, Private bathroom

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV

General

Tile/Marble floor, Iron, Trash cans, Air conditioning, Smoke Alarm, Laptop safe

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Desk, Sitting area

View

View, Sea view

Kitchen

Coffee machine

Bedroom

Linens

Room Amenities

Non-feather pillow, Socket near the bed, Drying rack for clothing

Pool and Spa

Pool towels

Exclusive services

Free gym access
Superior Governor Suite Partial Ocean View - King Size Bed
Room Type: Suite
Room Size: 53 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Bathrobe, Free toiletries, Shower, Shampoo, Shower cap, Towels, Toilet paper, Conditioner, Slippers, Hairdryer, Bathtub or shower, Toilet, Toothbrush, Bathtub, Body soap, Private bathroom

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV

General

Tile/Marble floor, Iron, Trash cans, Air conditioning, Smoke Alarm, Laptop safe

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Desk, Sitting area

View

View, Sea view

Kitchen

Coffee machine

Bedroom

Linens

Room Amenities

Non-feather pillow, Socket near the bed, Drying rack for clothing

Pool and Spa

Pool towels

Exclusive services

Free gym access
Superior Two Bedroom Presidential Suite Ocean View - King Size Bed
Room Type: Suite
Room Size: 128 m2
1 King bed(s) Bed
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Bathrobe, Free toiletries, Shower, Shampoo, Shower cap, Towels, Toilet paper, Conditioner, Slippers, Hairdryer, Bathtub or shower, Toilet, Toothbrush, Bathtub, Body soap, Private bathroom

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV

General

Tile/Marble floor, Iron, Trash cans, Air conditioning, Smoke Alarm, Laptop safe

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Desk, Sitting area

View

View, Sea view

Kitchen

Coffee machine

Bedroom

Linens

Room Amenities

Non-feather pillow, Socket near the bed, Drying rack for clothing

Pool and Spa

Pool towels

Exclusive services

Free gym access
Superior Junior Suite Ocean View - Double Bed
Room Type: Double
Room Size: 44 m2
2 King bed(s) Bed

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Bathrobe, Free toiletries, Shower, Shampoo, Shower cap, Towels, Toilet paper, Conditioner, Slippers, Hairdryer, Bathtub or shower, Toilet, Toothbrush, Bathtub, Body soap, Private bathroom

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV

General

Tile/Marble floor, Iron, Trash cans, Air conditioning, Smoke Alarm, Laptop safe

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Desk, Sitting area

View

View, Sea view

Kitchen

Coffee machine

Bedroom

Linens

Room Amenities

Non-feather pillow, Socket near the bed, Drying rack for clothing

Pool and Spa

Pool towels

Exclusive services

Free gym access
Superior Deluxe Ocean View - Get 3 Free Nights at Punta Cana
Room Type: Suite
Room Size: 40 m2
1 King bed(s) Bed
Superior Deluxe Ocean View - Get 3 Free Nights at Punta Cana

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Bathrobe, Free toiletries, Shower, Shampoo, Shower cap, Towels, Toilet paper, Conditioner, Slippers, Hairdryer, Bathtub or shower, Toilet, Toothbrush, Bathtub, Body soap, Private bathroom

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV

General

Tile/Marble floor, Iron, Trash cans, Air conditioning, Smoke Alarm, Laptop safe

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Desk, Sitting area

View

View, Sea view

Kitchen

Coffee machine

Bedroom

Linens

Room Amenities

Non-feather pillow, Socket near the bed, Drying rack for clothing

Pool and Spa

Pool towels
Check Resort Availability
Nightly rates from:
USD US $842
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