Santuario Playa | Hotel in Playa del Carmen

7.5 (329 Reviews) |   Pet Friendly  3 Bathrooms  10 Guests
Downtown Hotel | Santuario Playa

Hotel in Downtown, Playa del Carmen

Santuario Playa features a restaurant, outdoor swimming pool, a bar and garden in Playa del Carmen. The property is located 1.6 mi from ADO International Bus Station, 1.9 mi from Playa del Carmen Maritime Terminal and 1.5 mi from Church of Guadalupe. The accommodations provides a 24-hour front desk, airport transfers, room service and free WiFi. All units at the hotel are equipped with a seating area, a flat-screen TV with cable channels and a private bathroom with a hairdryer and a shower. Guest rooms at Santuario Playa include air conditioning and a wardrobe. Popular points of interest near Santuario Playa include Kool Beach Club, Quinta Alegria Shopping Mall and 28 de Julio Square. The nearest airport is Cozumel International Airport, 22 mi from the hotel.

Santuario Playa is located in Playa del Carmen.

This 24 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Child Friendly, Pet Friendly, Pool, and several others. This is a good star rated property and has over 329 reviews with the average score of 7.5 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 24 Bedrooms Hotel if you want to learn more about this place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Santuario Playa in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Santuario Playa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Pet Friendly
Pool
View
Ocean View
Balcony/Terrace
Oceanfront
Security/Safety
Wellness Facilities
Spa
Guest Services
Child Friendly
Internet

Facility Overview

Activities
  • Spa/Wellness packages
  • Back massage
  • Neck massage
  • Public Bath
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Full-body massage
  • Massage
Entertainment
  • Outdoor play equipment for kids
General
  • Air conditioning
  • Smoke-free property
  • Pet friendly
  • Non-smoking rooms
  • Family rooms
Guest Services
  • Concierge
  • 24-hour front desk
  • Private check-in/out
  • Baggage storage
  • Express check-in/out
  • Tour desk
  • Pet bowls
  • Pet basket
  • Daily housekeeping
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Outdoor pool
  • Outdoor furniture
  • Terrace
  • Garden
  • Outdoor pool (year-round)
  • Sun deck
Security/Safety
  • CCTV outside property
  • CCTV in common areas
  • Fire extinguishers
  • 24-hour security
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Shallow end
  • Beach umbrellas
  • Swimming pool toys
  • Swimming pool
  • Beach chairs/Loungers

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are allowed and charges may apply.

Reviews

Value for money:
7.98
Location:
9.04
Staff:
8.63
Facilities:
7.67
Comfort:
7.94
Cleanliness:
7.86
Shannon
Nov 26, 2025 08:00:00 AM
Review Score:   6
USA
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Good location
Negative: Need more feel to the down stair area
See All Reviews

Room Arrangement

Room Info Facilities
Master Suite 2 Double Beds
Room Type: Suite
Room Size: 42 m2
2 Full bed(s) Bed
Master Suite 2 Double Beds

Food & Drink

Minibar, Bottle of water

Bathroom

Conditioner, Body soap, Shower, Free toiletries, Shampoo, Towels, Hairdryer, Bathtub or shower, Toilet paper, Toilet, Private bathroom

Media & Technology

Telephone, TV

General

Iron, Mosquito net, Air conditioning, Private entrance, Key access, Fire extinguisher, Ironing facilities, Fan, Tile/Marble floor, Trash cans

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Kitchen, Dining table, Kitchenette, Coffee machine, Microwave, Refrigerator

Living Area

Desk, Sitting area, Dining area, Sofa

Outdoors

Patio

Bedroom

Wardrobe or closet, Linens, Walk-in closet

View

Garden view, City view, Inner courtyard view, Quiet street view, Pool view, View

Accessibility

Upper floors accessible by stairs only

Room Amenities

Socket near the bed, Non-feather pillow, Clothes rack

Entertainment & Family Services

Board games/puzzles

Pool and Spa

Pool towels, Shallow end

Layout

Window
Presidential Suite
Room Type: Suite
Room Size: 71 m2
1 King bed(s) Bed
2 Full bed(s) Bed
Presidential Suite

Food & Drink

Minibar, Bottle of water

Bathroom

Conditioner, Body soap, Shower, Free toiletries, Additional bathroom, Shampoo, Towels, Hairdryer, Bathtub or shower, Toilet paper, Toilet, Private bathroom

Media & Technology

Telephone, TV

General

Iron, Mosquito net, Air conditioning, Private entrance, Key access, Fire extinguisher, Ironing facilities, Fan, Tile/Marble floor, Trash cans

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Kitchen, Dining table, Kitchenette, Coffee machine, Microwave, Refrigerator

Living Area

Desk, Sitting area, Dining area, Sofa

Outdoors

Patio

Bedroom

Wardrobe or closet, Linens, Walk-in closet

View

Garden view, City view, Inner courtyard view, Quiet street view, Pool view, View

Accessibility

Upper floors accessible by stairs only

Room Amenities

Socket near the bed, Non-feather pillow, Clothes rack

Entertainment & Family Services

Board games/puzzles

Pool and Spa

Pool towels, Shallow end

Layout

Window
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