Playacar Palace - All Inclusive | Resort in Playa del Carmen

| 8.7 (98 Reviews) |  7 Bathrooms  24 Guests
Playacar Fase I Resort | Playacar Palace - All Inclusive

Resort in Playacar Fase I, Playa del Carmen

Located in Playa del Carmen's Hotel Zone, this all-inclusive resort offers luxurious guestrooms, relaxing facilities and first-rate services for an unforgettable vacation in the Riviera Maya. Playacar Palace - All Inclusive features a beautiful outdoor pool with a swim-up bar. Guests can explore nearby archaeological sites on a guided tour right from the hotel, then enjoy nightly entertainment. After a busy day, guests can relax in a guestroom at the Palace Playacar that offers a flat-screen LCD TV and fully stocked mini-bar. Guests will also enjoy upscale bath amenities, bathrobes and slippers as well as 24-hour room service and turndown service. Guests have free access to the Playacar Palace's sister hotels in Cancún. Except Le Blanc.

Playacar Palace - All Inclusive is located in Playa del Carmen.

This 165 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: TV, Ocean View, Oceanfront, and several others. This is a 5 star rated property and has over 98 reviews with the average score of 8.7 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 165 Bedrooms Resort if you want to learn more about this place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Playacar Palace - All Inclusive in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Playacar Palace - All Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Snack bar
  • Restaurant
  • Breakfast in the room
  • Bar
  • Kids' meals
  • Special diet meals (on request)
  • Fruit
Parking
  • Private Parking
  • Parking
  • Free parking
  • Parking on site
Activities
  • Spa
  • Entertainment staff
  • Kids' club
  • Fitness center
  • Diving
  • Beauty services
  • Spa lounge/Relaxation area
  • Public Bath
  • Pedicure
  • Makeup services
  • Spa facilities
  • Massage
  • Hot tub/Jacuzzi
  • Open-air bath
  • Spa/Wellness packages
  • Manicure
  • Pool table
  • Beach
  • Playground
  • Fitness
  • Solarium
Entertainment
  • Board games/Puzzles
General
  • Air conditioning
  • Designated smoking area
  • Facilities for disabled guests
  • Safe
  • Wifi in all areas
  • Heating
  • Non-smoking rooms
  • Elevator
  • Family rooms
Guest Services
  • Daily housekeeping
  • 24-hour front desk
  • Fax/Photocopying
  • Car rental
  • Baggage storage
  • Ironing service
  • Hair/Beauty salon
  • Concierge
  • Business center
  • Dry cleaning
  • Currency exchange
  • Meeting/Banquet facilities
  • Shared lounge/TV area
  • Tour desk
  • Valet parking
  • Babysitting/Child services
  • Laundry
  • Airport shuttle
  • Airport shuttle (additional charge)
  • ATM on site
  • Room service
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Outdoor pool (year-round)
  • Outdoor pool
  • Sun deck
Security/Safety
  • CCTV in common areas
  • 24-hour security
  • Smoke alarms
  • Fire extinguishers
  • Security alarm
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Contactless check-in/out
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Mobile app for room service
Spa
  • Beach umbrellas
  • Swimming pool
  • Beach chairs/Loungers
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Partially refundable
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

License number: 012300885CFB5

Reviews

Value for money:
7.16
Location:
8.97
Staff:
9.05
Facilities:
8.28
Comfort:
8.84
Cleanliness:
8.88
James
Mar 19, 2026 07:00:00 AM
Review Score:   9
USA
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: The property was located near town but also faced the beach. Attractions were a short taxi ride in any direction so it was a nice central base. It had a small feel but not so much that there wasn’t plenty of activities, areas and restaurant choices. The staff were lovely and took care of us in every respect, they were polite, courteous and always wore a smile whilst working, it felt like a really nicely run hotel.
Negative: There was only one small issue and I don’t think it taints the hotel as it was an individual, I don’t believe this is the hotels ethos. We sat through a members club presentation which is basically a sales pitch with hotel credit incentive. The first representative was such a nice person and we got on really well, near the end of the presentation his manager came over to present us some more options and more affordable memberships options to which we declined. This was all amicable and no pressure on us. However, the Development Manager then came to run through what he called a survey. He asked a couple of questions about how they were and the offers presented. When we declined he started to put real pressure on us, he scoffed when we said we couldn’t afford the membership and wouldn’t be signing up. He accused me and my wife of holding back information and not telling him the truth. We then had to be fin and say no, to which he got up and left without saying a word. I believe he was a bad salesman in what appears to be a very reputable business. His technique was naive and borderline bullying. It’s a shame because the vacation would have been 10/10 on everything but our dealings with this one person left a bad taste.
Summary: The hotel, food, location, activities, staff etc were all amazing and you won’t regret staying here. I would just avoid
See All Reviews

Room Arrangement

Room Info Facilities
Superior Deluxe Honeymoon Suite Ocean View - King Size Bed
Room Type: Double
Room Size: 48 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Shampoo, Slippers, Private bathroom, Free toiletries, Shower, Toilet paper, Toothbrush, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Shower cap

General

Air conditioning, Iron, Trash cans, Safe

Media & Technology

Flat-screen TV, Cable channels, Telephone

Services

Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony

Living Area

Desk

View

Sea view

Kitchen

Wine glasses, Coffee machine

Bedroom

Linens

Room amenities

Non-feather pillow, Drying rack for clothing

Exclusive services

Free gym access
Superior Deluxe Partial Ocean View - Kids & Teens Free
Room Type: Quad
Room Size: 48 m2
1 King bed(s) Bed
2 Full bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Shampoo, Slippers, Private bathroom, Free toiletries, Shower, Toilet paper, Toothbrush, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Shower cap

General

Air conditioning, Iron, Trash cans, Safe

Media & Technology

Flat-screen TV, Cable channels, Telephone

Services

Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony

Living Area

Desk

View

View, Sea view

Kitchen

Wine glasses, Coffee machine

Bedroom

Linens

Room amenities

Non-feather pillow, Drying rack for clothing

Exclusive services

Free gym access
Superior Deluxe Ocean View - Kids & Teens Free
Room Type: Quad
Room Size: 48 m2
1 King bed(s) Bed
2 Full bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Shampoo, Slippers, Private bathroom, Free toiletries, Shower, Toilet paper, Toothbrush, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Shower cap

General

Air conditioning, Iron, Trash cans, Safe

Media & Technology

Flat-screen TV, Cable channels, Telephone

Services

Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony

Living Area

Desk

View

View, Sea view

Kitchen

Wine glasses, Coffee machine

Bedroom

Linens

Room amenities

Non-feather pillow, Drying rack for clothing

Exclusive services

Free gym access
Superior Walk Out Suite Ocean Front - Kids & Teens Free
Room Type: Suite
Room Size: 48 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Shampoo, Slippers, Private bathroom, Free toiletries, Shower, Toilet paper, Toothbrush, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Shower cap

General

Air conditioning, Iron, Trash cans, Safe

Media & Technology

Flat-screen TV, Cable channels, Telephone

Services

Wake-up service/Alarm clock

Activities

Hot tub

Living Area

Desk

Kitchen

Wine glasses, Coffee machine

Bedroom

Linens

Room amenities

Non-feather pillow, Drying rack for clothing

Exclusive services

Free gym access
Superior Governor Suite Ocean View - King Size Bed
Room Type: Suite
Room Size: 67 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Shampoo, Slippers, Private bathroom, Free toiletries, Shower, Toilet paper, Toothbrush, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Shower cap

General

Air conditioning, Iron, Trash cans, Safe

Media & Technology

Flat-screen TV, Cable channels, Telephone

Services

Wake-up service/Alarm clock

Activities

Hot tub

Living Area

Desk

View

Sea view

Kitchen

Wine glasses, Coffee machine

Bedroom

Linens

Room amenities

Non-feather pillow, Drying rack for clothing

Exclusive services

Free gym access
Two Bedroom Presidential Suite Ocean View - Kids & Teens Free
Room Type: Suite
Room Size: 106 m2
1 King bed(s) Bed
2 Full bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Shampoo, Slippers, Private bathroom, Free toiletries, Shower, Toilet paper, Toothbrush, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Shower cap

General

Air conditioning, Iron, Trash cans, Safe

Media & Technology

Flat-screen TV, Cable channels, Telephone

Services

Wake-up service/Alarm clock

Activities

Hot tub

Living Area

Desk

View

Sea view

Kitchen

Wine glasses, Coffee machine

Bedroom

Linens

Room amenities

Non-feather pillow, Drying rack for clothing

Exclusive services

Free gym access

FAQ's

Is this Playacar Fase I resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Playacar Fase I resort?

Check-in time for Playacar Fase I resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Playacar Fase I resort have a swimming pool?

Yes, this Playacar Fase I resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Playacar Fase I resort?

Best-rates for the Playacar Fase I resort starts from $418 per night with includes Hot Tub, Internet, Laundry, View, Accessibility, Business Services, Wellness Facilities, Bar, Air Conditioner, Designated Smoking Area, Balcony/Terrace, Security/Safety, Bedding/Linens, Entertainment, Breakfast, Parking, Pool, TV, Ocean View, Oceanfront, Sports/Activities, Spa, Guest Services, Wheelchair Accessible, Transportation/Shuttle, Fireplace/Heating, Restaurant, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Playacar Fase I resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Playacar Fase I resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Playacar Fase I resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Playacar Fase I resort?

Based on the information reported by the owner or manager, the Playacar Fase I resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Playacar Fase I resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Resort Availability
Nightly rates from:
USD418
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