Is this Palenque hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Palenque hotel have a swimming pool?

Yes, this Palenque hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Palenque hotel?

Best-rates for the Palenque hotel starts from $140 per night with includes Parking, Pool, Designated Smoking Area, Bedding/Linens, Spa, Guest Services, Balcony/Terrace, Toiletries, Breakfast, Internet, Private Pool, Accessibility, Bar, Child Friendly, Hot Tub, Kitchen, Wellness Facilities, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Palenque hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Palenque hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Palenque hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Palenque hotel?

Based on the information reported by the owner or manager, the Palenque hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Palenque hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Palenque hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Piedra de Agua Hotel Boutique Palenque | Hotel in Palenque

| 7.8 (115 Reviews) | 1 Bathroom

Palenque Hotel | Piedra de Agua Hotel Boutique Palenque

Hotel in Palenque

Suburban hotel with a full-service spa and a 24-hour front desk
A full-service spa, an outdoor pool, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a hot tub, and coffee/tea in a common area.
Piedra de Agua Hotel Boutique Palenque offers 20 accommodations with private plunge pools and complimentary bottled water. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.
An outdoor pool and a hot tub are on site.

Amenities

Parking

Pool

Designated Smoking Area

Private Pool

Balcony/Terrace

Accessibility

Bedding/Linens

Wellness Facilities

Spa

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shower

Bathrobes

Hair dryer

Private bathroom

Free toiletries

Towels

Bedroom

Premium bedding

Bed sheets

Ceiling fan

Private plunge pool

In-room massage

Breakfast

Continental breakfast available for a fee daily 7:30 AM–11:00 AM: MXN 150 for adults and MXN 150 for children

1 bar

Coffee/tea in common area(s)

Room service available

Free bottled water

Coffee/tea maker

Parking

Free offsite parking within 66 ft

Airport shuttle on request

Free self parking on site

24-hour roundtrip airport shuttle (surcharge)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair accessible (may have limitations)

This property does not have elevators

No elevator (single level property)

Wheelchair-accessible registration desk

Well-lit path to entrance

Activities

Hot tub

Outdoor pool

Full-service spa

General

Gift shop/newsstand

Front-desk safe

English

Spanish

Designated smoking areas (fines apply)

Guest Services

Laundry facilities

Outdoor pool

Snack bar/deli

Laundry facilities

24-hour front desk

Daily housekeeping

Tour/ticket assistance

Luggage storage

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Terrace

Garden

Spa

Body wraps

Reflexology

Facials

Massage - deep-tissue

Body scrubs

Couples treatment room(s)

Policies

Check-in

Check-in time starts at 3:00 pm express check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available express check-out available late check-out fee: mxn 200 late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for continental breakfast: approximately mxn 150 for adults and mxn 150 for children airport shuttle fee: mxn 80 per vehicle (one-way, maximum occupancy 4) pet deposit: mxn 500 per stay pet fee: mxn 500 per pet, per stay service animals are exempt from fees late check-out fee: mxn 200 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 26 lbs per pet) pets allowed for an extra charge of mxn 500 per pet, per stay, plus a deposit of mxn 500 per stay pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Arnold

Jan 2, 2024 07:44:16 AM

Review Score: 10

Summary: We like it for been in the jungle and close to the main street that take you to palenque ruins.

See All Reviews

Room Arrangement

Room Info	Facilities
Suite, 1 King Bed, Terrace, Garden Area Room Size: 377 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 1, River view, Ping - 11, Terrace, Square feet - 377, Square meters - 35, Wheelchair accessible, Air conditioning, Garden view, Bed count minimum 1, Bed count maximum 1
Suite, 2 Double Beds, Private Bathroom, Garden Area Room Size: 377 square feet m² 2 Double Beds	General Pet-friendly room, Number of living rooms 0, Ping - 10.59, Square meters - 35.0, Private bathroom, Pool view, Number of bedrooms - 1, Square feet - 377, Wheelchair accessible, Air conditioning, Bed count minimum 2, Bed count maximum 2
Superior Double Room, 2 Double Beds, Private Bathroom, Garden Area Room Size: 323 square feet m² 2 Double Beds	General Pet-friendly room, Number of living rooms 0, Square meters - 30, Private bathroom, Number of bedrooms - 0, Ping - 9.08, Garden view, Square feet - 323, Wheelchair accessible, Bed count minimum 2, Bed count maximum 2
Superior Room, 1 King Bed, Private Bathroom, Garden Area Room Size: 323 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Ping - 9.08, Square meters - 30.0, Garden view, Square feet - 323, Wheelchair accessible, Bed count minimum 1, Air conditioning, Bed count maximum 1