Nairobi Serena Hotel | Hotel in Nairobi
Hotel in Nairobi
In the heart of Nairobi, the extensive ground of Serena Hotel contains a fitness center and spa. Guests can relax in a lounge chair next to the outdoor pool, which is surrounded by palm trees. The elegant and spacious rooms and suites are decorated with warm colors and wood furniture. They come equipped with a TV, air-conditioning and a private bathroom. Free Wi-Fi is available. Nairobi Serena Hotel offers a fine-dining restaurant with a seasonal menu and extensive wine cellar. Guests can enjoy a variety of snack and drinks at the poolside bar, or a cocktail at the Aksum Bar. The 24-hour front desk can organize concierge, limousine and baby-sitting services or make an appointment for guests at the on-site hair salon. Free private parking is also available. A shuttle is available upon request to Jomo Kenyatta Airport, only 8 miles away. The Railways Golf Course is 2 miles away and Nairobi National Park is within a 6 miles drive.
Nairobi Serena Hotel is located in Nairobi.
This 128 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Designated Smoking Area, and several others. This is a 5 star rated property and has over 418 reviews with the average score of 9.3 . Coming to Nairobi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.
You can check the reviews and description of this 128 Bedrooms Hotel if you want to learn more about this place in Nairobi. These details are authentic, as they are provided by our partner, booking.com.
This Nairobi Serena Hotel in Nairobi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Nairobi Serena Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.
Amenities
Facility Overview
-
Kids' meals
-
Snack bar
-
Coffee house on site
-
Breakfast in the room
-
Restaurant
-
Bar
-
Kid-friendly buffet
-
Wine/Champagne
-
Free parking
-
Parking
-
Private Parking
-
Parking on site
-
Bathroom emergency cord
-
Lowered sink
-
Toilet with grab rails
-
Wheelchair accessible
-
Sauna
-
Playground
-
Spa
-
Massage
-
Spa facilities
-
Fitness center
-
Spa/Wellness packages
-
Fitness
-
Spa lounge/Relaxation area
-
Facilities for disabled guests
-
Smoke-free property
-
Wifi in all areas
-
Designated smoking area
-
Soundproof rooms
-
Air conditioning
-
Safe
-
Elevator
-
Non-smoking rooms
-
Ironing service
-
Packed lunches
-
Fax/Photocopying
-
Airport shuttle (additional charge)
-
Suit press
-
Tour desk
-
Meeting/Banquet facilities
-
Shuttle service (additional charge)
-
Laundry
-
Hair/Beauty salon
-
Concierge
-
24-hour front desk
-
Dry cleaning
-
Daily housekeeping
-
Shuttle service
-
Airport shuttle
-
Currency exchange
-
Lockers
-
Express check-in/out
-
Room service
-
Business center
-
Car rental
-
Baggage storage
-
Babysitting/Child services
-
Invoice provided
-
Internet
-
Wifi
-
Free Wifi
-
Terrace
-
Garden
-
Outdoor furniture
-
Outdoor fireplace
-
Outdoor pool
-
CCTV in common areas
-
24-hour security
-
Fire extinguishers
-
Security alarm
-
Key card access
-
Smoke alarms
-
CCTV outside property
-
Guest accommodation disinfected between stays
-
Linens, towels, and laundry washed in accordance with local authority guidelines
-
Use of cleaning chemicals that are effective against coronavirus
-
All plates, cutlery, glasses, and other tableware sanitized
-
Food can be delivered to guest accommodation
-
Delivered food covered securely
-
Breakfast to-go containers
-
Physical distancing in dining areas
-
Process in place to check health of guests
-
Hand sanitizer in guest accommodation and common areas
-
Staff follow all safety protocols as directed by local authorities
-
Face masks for guests available
-
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
-
First aid kits available
-
Cashless payment available
-
Physical distancing rules followed
-
Screens or physical barriers between staff and guests in appropriate areas
-
Beach umbrellas
-
Swimming pool
-
Kids' pool
-
Beach chairs/Loungers
Policies
Airport transfers and excursions within nairobi are available at a surcharge. please contact the property at least 48 hours prior to your arrival. full flight details are requiredplease inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions.
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
|
Deluxe Room
Room Type:
Double
Room Size:
26 m2
|
Food & DrinkBottle of water, Minibar, Tea/Coffee makerBathroomPrivate bathroom, Walk-in shower, Hairdryer, Bathtub, Toilet, Conditioner, Shampoo, Toilet paper, Bathrobe, Free toiletries, Towels, Slippers, Shower, Bathtub or shower, Body soap, Shower capGeneralSmoke Alarm, Laptop safe, Ironing facilities, Lockers, Air conditioning, Trash cans, Key access, Safe, Key card access, Carpeted, Interconnecting room(s) available, Tile/Marble floor, Soundproof, IronMedia & TechnologyTV, Telephone, Cable channels, Flat-screen TV, Satellite channelsServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaSitting area, DeskViewLandmark view, View, City view, Garden viewKitchenElectric kettle, Wine glasses, Coffee machineBedroomWardrobe or closet, Childrens' cribsAccessibilityUpper floors accessible by elevatorRoom amenitiesClothes rack, Drying rack for clothing, Socket near the bedPool and SpaPool towelsPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
|
Superior Room
Room Type:
Double
Room Size:
44 m2
|
Food & DrinkMinibar, Fruit, Bottle of water, Wine/Champagne, Tea/Coffee makerBathroomPrivate bathroom, Walk-in shower, Hairdryer, Bathtub, Toilet, Conditioner, Shampoo, Toilet paper, Bathrobe, Free toiletries, Towels, Slippers, Shower, Bathtub or shower, Body soap, Shower capGeneralSmoke Alarm, Laptop safe, Ironing facilities, Lockers, Air conditioning, Trash cans, Key access, Safe, Key card access, Carpeted, Tile/Marble floor, Soundproof, IronMedia & TechnologyTV, Telephone, Cable channels, Flat-screen TV, Satellite channelsServicesWake-up service/Alarm clock, Executive lounge access, Wake-up serviceOutdoorsBalconyLiving AreaSofa, Sitting area, DeskBedroomExtra long beds (> 6.5 ft), Wardrobe or closet, Childrens' cribsViewLandmark view, View, City viewKitchenElectric kettle, Wine glasses, Coffee machineAccessibilityUpper floors accessible by elevatorRoom amenitiesClothes rack, Drying rack for clothing, Socket near the bedPool and SpaPool towelsPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
|
Executive Suite
Room Type:
Suite
Room Size:
51 m2
|
Food & DrinkMinibar, Fruit, Bottle of water, Wine/Champagne, Tea/Coffee makerBathroomPrivate bathroom, Walk-in shower, Hairdryer, Bathtub, Toilet, Conditioner, Shampoo, Toilet paper, Bathrobe, Free toiletries, Towels, Slippers, Shower, Bathtub or shower, Body soap, Shower capGeneralSmoke Alarm, Laptop safe, Ironing facilities, Lockers, Air conditioning, Trash cans, Key access, Safe, Key card access, Carpeted, Tile/Marble floor, Soundproof, IronMedia & TechnologyTV, Telephone, Cable channels, Flat-screen TV, Satellite channelsServicesWake-up service/Alarm clock, Executive lounge access, Wake-up serviceLiving AreaSofa, Sitting area, Dining area, DeskBedroomExtra long beds (> 6.5 ft), Wardrobe or closet, Childrens' cribsViewView, City view, Garden viewKitchenElectric kettle, Wine glasses, Coffee machineAccessibilityUpper floors accessible by elevatorRoom amenitiesClothes rack, Drying rack for clothing, Socket near the bedPool and SpaPool towelsPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
|
Premium Room
Room Type:
Double
Room Size:
26 m2
|
Food & DrinkMinibar, Fruit, Bottle of water, Wine/Champagne, Tea/Coffee makerBathroomPrivate bathroom, Walk-in shower, Hairdryer, Bathtub, Toilet, Conditioner, Shampoo, Toilet paper, Bathrobe, Free toiletries, Towels, Slippers, Shower, Bathtub or shower, Body soap, Shower capGeneralSmoke Alarm, Laptop safe, Ironing facilities, Lockers, Air conditioning, Trash cans, Key access, Safe, Key card access, Carpeted, Tile/Marble floor, Soundproof, IronMedia & TechnologyTV, Telephone, Cable channels, Flat-screen TV, Satellite channelsServicesWake-up service/Alarm clock, Executive lounge access, Wake-up serviceLiving AreaSitting area, DeskBedroomExtra long beds (> 6.5 ft), Wardrobe or closetViewView, City view, Garden viewKitchenElectric kettle, Wine glasses, Coffee machineAccessibilityUpper floors accessible by elevatorRoom amenitiesClothes rack, Drying rack for clothing, Socket near the bedPool and SpaPool towelsPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
|
Executive Room
Room Type:
Double
Room Size:
26 m2
|
Food & DrinkMinibar, Fruit, Bottle of water, Wine/Champagne, Tea/Coffee makerBathroomPrivate bathroom, Walk-in shower, Hairdryer, Bathtub, Toilet, Conditioner, Shampoo, Toilet paper, Bathrobe, Free toiletries, Towels, Slippers, Shower, Bathtub or shower, Body soap, Shower capGeneralSmoke Alarm, Laptop safe, Ironing facilities, Lockers, Air conditioning, Trash cans, Key access, Safe, Key card access, Carpeted, Tile/Marble floor, Soundproof, IronMedia & TechnologyTV, Telephone, Cable channels, Flat-screen TV, Satellite channelsServicesWake-up service/Alarm clock, Executive lounge access, Wake-up serviceLiving AreaSitting area, DeskViewLandmark view, View, City view, Garden viewKitchenElectric kettle, Wine glasses, Coffee machineBedroomWardrobe or closet, Childrens' cribsAccessibilityUpper floors accessible by elevatorRoom amenitiesClothes rack, Drying rack for clothing, Socket near the bedPool and SpaPool towelsPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
|
Deluxe Twin Room
Room Type:
Twin
Room Size:
26 m2
|
Food & DrinkBottle of water, Minibar, Tea/Coffee makerBathroomPrivate bathroom, Walk-in shower, Hairdryer, Bathtub, Toilet, Conditioner, Shampoo, Toilet paper, Bathrobe, Free toiletries, Towels, Slippers, Shower, Bathtub or shower, Body soap, Shower capGeneralSmoke Alarm, Laptop safe, Ironing facilities, Lockers, Air conditioning, Trash cans, Key access, Safe, Key card access, Carpeted, Interconnecting room(s) available, Tile/Marble floor, Soundproof, IronMedia & TechnologyTV, Telephone, Cable channels, Flat-screen TV, Satellite channelsServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDeskViewLandmark view, View, City view, Garden viewKitchenElectric kettle, Wine glasses, Coffee machineBedroomWardrobe or closet, Childrens' cribsAccessibilityUpper floors accessible by elevatorRoom amenitiesClothes rack, Drying rack for clothing, Socket near the bedPool and SpaPool towelsPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at property?
Check-in time for Nairobi Serena Hotel starts counting from 12:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the property have a swimming pool?
Yes, this Nairobi Serena Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the Nairobi Serena Hotel starts from $180 per night with includes Wheelchair Accessible, Oceanfront, Restaurant, Guest Services, Entertainment, Kitchen, View, Ocean View, Security/Safety, Wellness Facilities, Spa, Air Conditioner, Parking, Designated Smoking Area, Balcony/Terrace, Accessibility, Child Friendly, Laundry, Business Services, Sports/Activities, Fireplace, Bar, Toiletries, Breakfast, Internet, Transportation/Shuttle, Pool with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Nairobi Serena Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the Nairobi Serena Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
