Is this Mansión Serrano pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Mansión Serrano have a swimming pool?

Yes, this Mansión Serrano has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Mansión Serrano a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mansión Serrano wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mansión Serrano has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mansión Serrano?

Based on the information reported by the owner or manager, the Mansión Serrano indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mansión Serrano?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mansión Serrano are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mansión Serrano | Hotel in El Fuerte

| 9.4 (103 Reviews) | 1 Bathroom

Hotel in El Fuerte

Hotel in El Fuerte with an outdoor pool and a restaurant
Along with an outdoor pool, this hotel has a restaurant and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, concierge services, and dry cleaning.
Change of towels is available on request.
Mansión Serrano offers 10 accommodations with air conditioning. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Balcony/Terrace

Business Services

Sports/Activities

Bedding/Linens

Restaurant

Guest Services

Entertainment

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Rainfall showerhead

Shower

Soap

Toilet paper

Private bathroom

Shampoo

Towels

Bedroom

Air conditioning

Bed sheets

Breakfast

1 restaurant

Parking

Free offsite parking within 33 ft

Onsite parking includes off-street options

Free uncovered self parking on site

Accessibility

Tile flooring in room

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

This property does not have elevators

Activities

Children's pool

Outdoor pool

Entertainment

32-inch flat-screen TV

Cable channels

General

Business center

Banquet hall

Water dispenser

English

Spanish

Designated smoking areas

TV in lobby

Guest Services

Children's pool

Outdoor pool

Waterslide

Daily housekeeping

Concierge services

Change of towels (on request)

Dry cleaning service

Change of bedsheets (on request)

Internet

Available in some public areas: Free WiFi

Outdoors

Picnic area

Garden

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 4:30 pm minimum check-in age: 18

Check-out

Check-out before 12:30 pm

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Rosalinda

Feb 19, 2025 04:00:53 AM

Review Score: 6

Summary: 1

See All Reviews

Room Arrangement

Room Info	Facilities
Traditional Room, 1 Queen Bed Room Size: m² 1 Queen Bed	General No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, Number of living rooms 2
Premium Double Room Room Size: m² 2 King Bed and Twin Bed	General Number of living rooms 0, Number of bedrooms - 0, Courtyard view, Bed count minimum 2, Bed count maximum 2
Classic Double Room Room Size: m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Courtyard view, Bed count minimum 2, Bed count maximum 2
Traditional Triple Room Room Size: m² 3 Queen Beds and Twin Bed	General Number of living rooms 0, Number of bedrooms - 0, Courtyard view, Bed count maximum 3, Bed count minimum 3
Junior Quadruple Room Room Size: m² 3 King Bed, Twin Bed and Large Twin Sofa Bed	General Number of living rooms 0, Mini-fridge, Number of bedrooms - 0, Kitchenette, Microwave, Kitchen island, Bed count maximum 3, Bed count minimum 3
Family Double Room Room Size: m² 2 King Beds	General Number of living rooms 0, Number of bedrooms - 0, Courtyard view, Bed count minimum 2, Bed count maximum 2
Family Triple Room Room Size: m² 3 King Bed, Twin Bed and Large Twin Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Bed count maximum 3, Bed count minimum 3
Basic Triple Room Room Size: m² 3 Queen Bed and Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Bed count maximum 3, Bed count minimum 3