Is this Ciudad Juarez hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Ciudad Juarez hotel?

Check-in time for Ciudad Juarez hotel starts counting from 3:00 PM and check-out is until 1:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Ciudad Juarez hotel have a swimming pool?

Yes, this Ciudad Juarez hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Ciudad Juarez hotel?

Best-rates for the Ciudad Juarez hotel starts from $89 per night with includes Parking, Restaurant, Child Friendly, Laundry, Accessibility, Bar, Entertainment, Breakfast, Pool, Security/Safety, Wellness Facilities, Guest Services, Bedding/Linens, Internet, Air Conditioner, TV, Wheelchair Accessible, Business Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Ciudad Juarez hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Ciudad Juarez hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Ciudad Juarez hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Ciudad Juarez hotel?

Based on the information reported by the owner or manager, the Ciudad Juarez hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Ciudad Juarez hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Krystal Urban Ciudad Juárez by US Consulate | Hotel in Ciudad Juárez

| 8.8 (2023 Reviews) | 1 Bathroom

Ciudad Juarez Hotel | Krystal Urban Ciudad Juárez by US Consulate

Hotel in Ciudad Juarez, Ciudad Juárez

Hotel with free parking, near Plaza Las Misiones
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Housekeeping is available on request.
Krystal Urban Ciudad Juárez by US Consulate offers 120 air-conditioned accommodations with safes and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Eco-friendly toiletries

Shower

Rainfall showerhead

Toilet paper

Hair dryer

Private bathroom

Soap

Shampoo

Towels

Bedroom

Blackout drapes/curtains

Air conditioning

Bed sheets

Safe

Connecting rooms available

Desk

Iron/ironing board

Free local calls

Water-efficient toilets only

Energy-saving switches

Phone

Breakfast

Room service available

1 restaurant

Buffet breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: MXN 620.12 for adults and MXN 620.12 for children

1 bar

Parking

Free self parking on site

Accessibility

Front entrance ramp

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator

Activities

Health/beauty spa

Casino

Outlet shopping

Theme parks

Shopping

Fitness center

Indoor pool

Entertainment

Cable channels

32-inch flat-screen TV

Premium channels

General

24-hour business center

Computer station

Meeting room

Reception hall

Front-desk safe

Elevator

Spanish

English

Vegan dining options

Comprehensive recycling policy

At least 80% of food locally-sourced

At least 80% lighting from LEDs

At least 80% organic food

Comprehensive food waste policy

Double-glazed windows

Vegetarian dining options

TV in lobby

Local culture & ecosystem education

Smoke-free property

Guest Services

Snack bar/deli

Laundry facilities

Indoor pool

Luggage storage

Concierge services

Daily housekeeping

Dry cleaning service

Change of bedsheets (on request)

Tour/ticket assistance

Change of towels (on request)

Laundry facilities

24-hour front desk

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi and wired Internet

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight early check-in fee: mxn 625.00 early check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before 1 pm late check-out subject to availability

Child Policy

Children are welcome.

Payment Policy

Fee for buffet breakfast: approximately mxn 620.12 for adults and mxn 620.12 for children early check-in fee: mxn 625.00 (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Paola

Jan 23, 2026 11:18:08 PM

Review Score: 10

Summary: Room was perfect. Breakfast was extremely overpriced

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room, 2 Double Beds Room Size: 279 square feet m² 2 Double Beds	General Ping - 7.84, No rollaway/extra beds, Turndown service, Wardrobe or closet, Square meters - 26, Extra bed count 0, Square feet - 279, Free dial-up internet access, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Standard Room, 1 King Bed Room Size: 279 square feet m² 1 King Bed	General Outdoor spaces not available, Ping - 7.84, No housekeeping, No rollaway/extra beds, Wardrobe or closet, Square meters - 26, Square feet - 279, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, Free cribs/infant beds