Kai Tulum | Hotel in Tulum

| 8.0 (281 Reviews) |  9 Bathrooms  23 Guests
Playa Paraiso Hotel | Kai Tulum

Hotel in Playa Paraiso, Tulum

Kai Tulum is set in Tulum, 0.7 mi from Tulum Archaeological Site and has a garden and a bar. The property is around 1.1 mi from Bus station Tulum Ruins, 1.8 mi from Parque Nacional Tulum and 2.2 mi from Tulum Bus station. This hotel has free WiFi. Guest rooms at the hotel are fitted with a seating area. Every room is fitted with a private bathroom, while selected rooms have a terrace and others also offer a sea view. All guest rooms at Kai Tulum have air conditioning. Cesiak is 6.2 mi from the accommodations. The nearest airport is Cozumel International Airport, 39 mi from the property.

Kai Tulum is located in Tulum.

This 15 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Breakfast, Child Friendly, Ocean View, and several others. This is a 4 star rated property and has over 281 reviews with the average score of 8 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 15 Bedrooms Hotel if you want to learn more about this place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Kai Tulum in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Kai Tulum”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Fruit
  • Coffee house on site
  • Snack bar
  • Bar
  • Special diet meals (on request)
  • Breakfast in the room
  • Wine/Champagne
Parking
  • Parking
  • Private Parking
  • Parking garage
  • Parking on site
  • Accessible parking
  • Free parking
Activities
  • Indoor pool (year-round)
  • Public Bath
  • Indoor pool
  • Fishing
  • Live music/Performance
  • Spa
  • Massage
  • Beach
  • Diving
  • Beachfront
  • Themed dinners
  • Canoeing
  • Snorkeling
  • Bike tours
  • Windsurfing
  • Spa lounge/Relaxation area
General
  • Air conditioning
  • Non-smoking rooms
  • Designated smoking area
  • Family rooms
  • Safe
  • Wifi in all areas
Guest Services
  • Packed lunches
  • Room service
  • Baggage storage
  • Car rental
  • Airport shuttle (additional charge)
  • Airport shuttle
  • Babysitting/Child services
  • Concierge
  • Daily housekeeping
  • Shuttle service (additional charge)
  • Shuttle service
  • Laundry
  • Private check-in/out
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Outdoor furniture
  • Terrace
  • BBQ facilities
  • Garden
  • Sun deck
Security/Safety
  • 24-hour security
  • CCTV outside property
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Physical distancing rules followed
  • Contactless check-in/out
  • Mobile app for room service
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
Spa
  • Beach umbrellas
  • Beach chairs/Loungers
  • Pool bar
  • Swimming pool
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Special conditions
Pet Policy
Pets are not allowed

Dear guests:, we are located in el jaguar park. entrance to el jaguar park in tulum has restrictions to help preserve the biodiversity and unique ecosystem of the area. these measures help protect the local species, flora and beaches, to enter the jaguar national park, you must pay a bracelet that costs $121.00 mxn per day; otherwise, you will not be allowed access to the park. this price is established by the mexican authorities and is external to the hotel, pet is not allowed, cigaret packs are not allowed, alcoholic beverages are not allowed, thank you for your understanding and support in the conservation of our natural heritage!

Reviews

Value for money:
7.47
Location:
8.75
Staff:
8.23
Facilities:
8.47
Comfort:
9.14
Cleanliness:
9.01
Erika
Dec 2, 2025 08:00:00 AM
Review Score:   8
USA
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Very nice room, comfortable, clean. We also liked the access to the beach with its comfy beach chairs. The food in the restaurant was very delicious. We also enjoyed the gardens on the property.
Negative: The service in the restaurant can improve with the waiters. Sometimes it would take a long time for them to come and see if we needed anything, especially when we were sitting on the beach tables/chairs. Also, the responsivness of the receptionist can improve. We did not have hot water in our room for two days. We told the receptionist, he responded, but nothing was done until we had to go and insist with the staff at the restaurant. Also, we changed rooms for the last night and that room was not as nice as the original one. There was some electrical noise all night from the property next door and many mosquitoes in the room. So some rooms are better than others... With a few tweaks, we think that this hotel can improve and be even better. We hope this feedback helps, as we would like to return again on another occasion.
Summary: Lovely place to stay in Tulum
See All Reviews

Room Arrangement

Room Info Facilities
King Suite with Ocean View
Room Type: Suite
Room Size: 37 m2
1 Queen bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Body soap, Shower, Towels, Toilet, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

General

Air conditioning, Key access, Fire extinguisher, Hardwood or parquet floors, Safe, Trash cans, Private entrance

Outdoors

Balcony, Outdoor furniture, Terrace

Living Area

Sofa, Sitting area

View

View, Sea view

Bedroom

Wardrobe or closet, Linens

Room Amenities

Clothes rack, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels
King Suite Garden View
Room Type: Suite
Room Size: 37 m2
1 Queen bed(s) Bed

Bathroom

Body soap, Shower, Towels, Toilet, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

General

Air conditioning, Key access, Fire extinguisher, Hardwood or parquet floors, Safe, Trash cans, Private entrance

Outdoors

Balcony, Outdoor furniture, Terrace

Living Area

Sofa, Sitting area

Bedroom

Wardrobe or closet, Linens

View

Garden view

Room Amenities

Clothes rack, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels

Food & Drink

Bottle of water
Suite Two Double Beds W/Partial Ocean View
Room Type: Suite
Room Size: 37 m2
2 Full bed(s) Bed
Suite Two Double Beds W/Partial Ocean View

Food & Drink

Minibar, Bottle of water

Bathroom

Body soap, Shower, Towels, Toilet, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

General

Air conditioning, Key access, Fire extinguisher, Hardwood or parquet floors, Safe, Trash cans, Private entrance

Outdoors

Balcony, Outdoor furniture, Terrace

Living Area

Sofa, Sitting area

Bedroom

Wardrobe or closet, Linens

View

Sea view

Room Amenities

Clothes rack, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels
King Suite with Partial Ocean View
Room Type: Suite
Room Size: 37 m2
1 Queen bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Body soap, Shower, Towels, Toilet, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

General

Air conditioning, Key access, Fire extinguisher, Hardwood or parquet floors, Safe, Trash cans, Private entrance

Outdoors

Balcony, Outdoor furniture, Terrace

Living Area

Sofa, Sitting area

Bedroom

Wardrobe or closet, Linens

View

Sea view

Room Amenities

Clothes rack, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels
Suite Oceanfront King
Room Type: Suite
Room Size: 37 m2
1 Sofa bed Bed
1 Queen bed(s) Bed
Suite Oceanfront King

Food & Drink

Minibar, Bottle of water

Bathroom

Body soap, Shower, Towels, Toilet, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

General

Air conditioning, Key access, Fire extinguisher, Hardwood or parquet floors, Safe, Trash cans, Private entrance

Outdoors

Balcony, Outdoor furniture, Terrace

Living Area

Sofa, Sitting area

View

View

Bedroom

Wardrobe or closet, Linens

Room Amenities

Clothes rack, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels
GARDEN ROOM KING
Room Type: Bungalow
Room Size: 37 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Body soap, Shower, Towels, Toilet, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

General

Air conditioning, Key access, Fire extinguisher, Hardwood or parquet floors, Safe, Trash cans, Private entrance

Outdoors

Balcony, Outdoor furniture, Terrace

Living Area

Sofa, Sitting area

Bedroom

Wardrobe or closet, Linens

Room Amenities

Clothes rack, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels
Junior Suite with Garden View
Room Type: Suite
Room Size: 53 m2
1 King bed(s) Bed

Bathroom

Body soap, Shower, Towels, Toilet, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

General

Air conditioning, Key access, Fire extinguisher, Hardwood or parquet floors, Safe, Trash cans, Private entrance

Outdoors

Balcony, Outdoor furniture, Terrace

Living Area

Sitting area

Bedroom

Wardrobe or closet, Linens

View

Garden view

Room Amenities

Clothes rack, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels

Food & Drink

Bottle of water
Double Room with Terrace
Room Type: Double
Room Size: 79 m2
2 Queen bed(s) Bed
Double Room with Terrace

Food & Drink

Minibar, Bottle of water

Bathroom

Spa tub, Body soap, Shower, Towels, Toilet, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

General

Air conditioning, Key access, Fire extinguisher, Hardwood or parquet floors, Safe, Trash cans, Private entrance

Activities

Hot tub

Outdoors

Balcony, Outdoor furniture, Terrace

Living Area

Sofa, Sitting area

View

View, Sea view

Bedroom

Wardrobe or closet, Linens

Room Amenities

Clothes rack, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels
Superior Suite with Sea View
Room Type: Suite
Room Size: 58 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Spa tub, Body soap, Shower, Towels, Toilet, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

General

Air conditioning, Key access, Fire extinguisher, Hardwood or parquet floors, Safe, Trash cans, Private entrance

Activities

Hot tub

Outdoors

Balcony, Outdoor furniture, Terrace

Living Area

Sofa, Sitting area

View

View, Sea view

Bedroom

Wardrobe or closet, Linens

Room Amenities

Clothes rack, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels
Check Hotel Availability
Nightly rates from:
USD US $480
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