Is this Centro hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Centro hotel have a swimming pool?

Yes, this Centro hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Centro hotel?

Best-rates for the Centro hotel starts from $190 per night with includes Wellness Facilities, Restaurant, Guest Services, Entertainment, Pet Friendly, Pool, Accessibility, Security/Safety, Air Conditioner, Kitchen, Spa, Breakfast, Internet, Laundry, Balcony/Terrace, Bedding/Linens with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Centro hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Centro hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Centro hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Centro hotel?

Based on the information reported by the owner or manager, the Centro hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Centro hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Centro hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Japoneza Retreat Centro - Adults Only | Hotel in Mérida

| 9.8 (29 Reviews) | Pet Friendly 1 Bathroom

Centro Hotel | Japoneza Retreat Centro - Adults Only

Hotel in Centro, Mérida

Adults-only hotel with 3 outdoor pools and spa services
This smoke-free hotel features 3 outdoor pools, an indoor pool, and a restaurant. Free WiFi in public areas and a free manager's reception are also provided. Additionally, massage/treatment rooms, concierge services, and tour/ticket assistance are onsite.
Change of towels is available on request.
Japoneza Retreat Centro - Adults Only offers 9 air-conditioned accommodations with espresso makers and bathrobes. Each accommodation is individually decorated. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include separate bathtubs and showers. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.
3 outdoor swimming pools are on site along with an indoor pool.

Amenities

Air Conditioner

Pet Friendly

Pool

Balcony/Terrace

Accessibility

Security/Safety

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Guest Services

Entertainment

Breakfast

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Separate bathtub and shower

Soap

Hair dryer (on request)

Shampoo

Bathrobes

Towels

Toilet paper

Bedroom

Air conditioning

Bed sheets

Ceiling fan

Iron/ironing board (on request)

Individually decorated

Window screens

In-room massage

Breakfast

1 restaurant

Room service available

Cooked-to-order breakfast available for a fee daily 8:30 AM–noon: MXN 500-1000 per person

Free daily reception

Espresso maker

Parking

No onsite parking available

Accessibility

Lever door handles

Handrails in stairways

1 stairs to reach property

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Gravel flooring in public areas

This property does not have elevators

Stairway handrail height (inches): 20

Hardwood flooring in public areas

Activities

Indoor pool

3 outdoor pools

Spa services

General

Spanish

English

Mosquito nets

Smoke-free property

Guest Services

Indoor pool

3 outdoor pools

Tour/ticket assistance

Luggage storage

Daily housekeeping

Front desk (limited hours)

Change of towels (on request)

Concierge services

Internet

In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Terrace

Outdoor furniture

Outdoor entertainment area

Spa

Massage - hot stone

Body treatments

Treatment room

Aromatherapy

Massage - deep-tissue

Massage - Swedish

Massage - sports

Facials

Massage/treatment rooms

Couples treatment room(s)

Hydrotherapy

Body scrubs

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 8:00 pm minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children younger than 18 are not allowed at this adults-only property. all guests 18 and older are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for cooked-to-order breakfast: approximately mxn 500 to 1000 per person pet deposit: mxn 1000 per stay pet fee: mxn 1000 per accommodation (varies based on length of stay) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total pets pets allowed for an extra charge of mxn 1000 per accommodation (varies based on length of stay), plus a deposit of mxn 1000 per stay pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Aaron

May 31, 2025 03:17:45 AM

Review Score: 10

Summary: The staff was amazing. Best service we've had in years. Rooms are fun to explore, and different than the plain. Can't wait to visit again.

See All Reviews

Room Arrangement

Room Info	Facilities
Junior Room, Tower Room Size: 377 square feet m² 1 King Bed	General Number of living rooms 0, Private bathroom, Pool view, Number of bedrooms - 0, Outdoor shower, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Superior Room, Terrace, Ground Floor Room Size: 431 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 40, Private bathroom, Pool view, Number of bedrooms - 0, Yard, Ping - 12, Bed count minimum 1, Bed count maximum 1, Square feet - 431, Number of bathrooms - 1
Honeymoon Room, Terrace, Tower Room Size: 431 square feet m² 1 King Bed	General First-run movies, Number of living rooms 0, Premium TV channels, Number of bedrooms - 0, Cable TV service, Outdoor shower, Ping - 12, Square feet - 431, Flat-panel TV, Number of bathrooms - 1, Square meters - 40, Private bathroom, Courtyard view, Bed count minimum 1, Bed count maximum 1