Is this Xcaret resort pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Xcaret resort?

Check-in time for Xcaret resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Xcaret resort have a swimming pool?

Yes, this Xcaret resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Xcaret resort?

Best-rates for the Xcaret resort starts from $1,348 per night with includes Air Conditioner, View, Wheelchair Accessible, Child Friendly, Pet Friendly, Pool, Transportation/Shuttle, Security/Safety, Hot Tub, Internet, Parking, Oceanfront, Spa, Fireplace/Heating, Private Beach, Balcony/Terrace, Accessibility, Business Services, Restaurant, Breakfast, Sports/Activities, Entertainment, TV, Bar, Laundry, Designated Smoking Area, Private Pool, Ocean View, Wellness Facilities, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Xcaret resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Xcaret resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Xcaret resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Xcaret resort?

Based on the information reported by the owner or manager, the Xcaret resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Xcaret resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Xcaret Mexico All Parks All Fun Inclusive | Resort in Playa del Carmen

| 8.5 (989 Reviews) | Pet Friendly 7 Bathrooms 53 Guests

Xcaret Resort | Hotel Xcaret Mexico All Parks All Fun Inclusive

Resort in Xcaret, Playa del Carmen

Located in Playa del Carmen, 3.7 mi from Playa del Carmen Maritime Terminal, Hotel Xcaret Mexico All Parks All Fun Inclusivehas a number of amenities including a private beach area, an outdoor swimming pool and a tennis court. Around 3.7 mi from ADO International Bus Station, the property is also 3.7 mi away from Disabled-friendly beach and offers free WiFi. The resort has a restaurant, and Kool Beach Club is 4.3 mi away. At the resort, rooms have a balcony. Each room is fitted with a private bathroom with free toiletries, while selected rooms are equipped with sea views. At Hotel Xcaret Mexico All Parks All Fun Inclusiverooms come with air conditioning and a flat-screen TV. A buffet breakfast can be enjoyed in the breakfast area. The wellness area at the accommodations is consisted of of a hot tub and a fitness center. Guests can take part in various activities in the surroundings, including snorkeling and hiking. Staff at the reception can provide information on what to do in the area. Church of Guadalupe is 5 mi from Hotel Xcaret Mexico, while Rio Secreto is 2.1 mi from the property. Cozumel International Airport is 13 mi away, and the property offers a free airport shuttle service. Please do consider that the rate for children is not included, children must pay at the check in. Enjoy full free access to Experiencias Xcaret’s nature parks and tours( (Xcaret, Xplor, Xplor Fuego, Xenses, Xoximilco, Xel-ha and Xenotes), as well as each of their dining plans.

Hotel Xcaret Mexico All Parks All Fun Inclusive is located in Playa del Carmen.

This 1786 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wheelchair Accessible, Child Friendly, Air Conditioner, and several others. This is a 5 star rated property and has over 989 reviews with the average score of 8.5 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 1786 Bedrooms Resort if you want to learn more about this place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Xcaret Mexico All Parks All Fun Inclusive in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Xcaret Mexico All Parks All Fun Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Designated Smoking Area

View

Wheelchair Accessible

Private Pool

Private Beach

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Restaurant

Fruit

Wine/Champagne

Coffee house on site

Kids' meals

Special diet meals (on request)

Breakfast in the room

Kid-friendly buffet

Parking

Parking

Private Parking

Parking garage

Parking on site

Accessible parking

Free parking

Activities

Spa/Wellness packages

Body wrap

Pedicure

Fitness center

Hairstyling

Facial treatments

Walking tours

Cycling

Game room

Entertainment staff

Canoeing

Bike tours

Themed dinners

Bingo

Ping-pong

Hair treatments

Indoor pool (year-round)

Tennis court

Water sports facilities on site

Manicure

Beachfront

Playground

Body treatments

Golf course (within 2 miles)

Hot tub/Jacuzzi

Fitness

Mini golf

Haircut

Kids' club

Water park

Live sports events (broadcast)

Private beach area

Yoga classes

Tennis equipment

Fitness classes

Evening entertainment

Spa facilities

Personal trainer

Beach

Live music/Performance

Aerobics

Hair coloring

Makeup services

Temporary art galleries

Sauna

Badminton equipment

Pool table

Darts

Indoor pool

Massage

Locker rooms

Beauty services

Steam room

Bar crawls

Spa lounge/Relaxation area

Open-air bath

Entertainment

Outdoor play equipment for kids

Board games/Puzzles

Indoor play area

Baby safety gates

General

Heating

Convenience store on site

Air conditioning

Non-smoking rooms

Chapel/Shrine

Adults only

Facilities for disabled guests

Wifi in all areas

Designated smoking area

Elevator

Safe

Hypoallergenic room available

Soundproof rooms

Smoke-free property

Pet friendly

Guest Services

Shared lounge/TV area

ATM on site

Ironing service

Meeting/Banquet facilities

Valet parking

Dry cleaning

Vending machine (snacks)

Airport shuttle

24-hour front desk

Babysitting/Child services

Express check-in/out

Concierge

Shuttle service

Private check-in/out

Shuttle service (free)

Room service

Baggage storage

Car rental

Tour desk

Strollers

Hair/Beauty salon

Currency exchange

Daily housekeeping

Laundry

Airport shuttle (free)

Internet

Free Wifi

Wifi

Internet

Outdoors

Outdoor pool

Terrace

Outdoor furniture

Garden

Outdoor pool (year-round)

Sun deck

Security/Safety

Key card access

24-hour security

Key access

CCTV outside property

Smoke alarms

CCTV in common areas

Security alarm

Fire extinguishers

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation sealed after cleaning

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Delivered food covered securely

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Food can be delivered to guest accommodation

Process in place to check health of guests

Access to healthcare professionals

Staff follow all safety protocols as directed by local authorities

First aid kits available

Hand sanitizer in guest accommodation and common areas

Cashless payment available

Physical distancing rules followed

Screens or physical barriers between staff and guests in appropriate areas

Contactless check-in/out

Spa

Pool bar

Kids' pool

Swimming pool

Fenced pool

Waterslide

Beach umbrellas

Transportation/Shuttle

Airport drop-off

Airport pickup

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are allowed and charges may apply.

During your stay, the transportation service is included from the airport to the hotel(roundtrip), as well as all our parks and tours( every 30 minutes). exclusive service for clients with a confirmed arrival at cancun airport, the day of check-in at the hotel. by airport regulations, this service is not available for customers who do not arrive with a confirmed flight, stay date changes are subject to the cancelation policies.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

8.28

Location:

9.18

Staff:

8.88

Facilities:

9.36

Comfort:

9.44

Cleanliness:

9.41

Diego

Dec 11, 2025 08:00:00 AM

Review Score: 9

Spain

Reviewer Type: Couple

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Quadruple Room Room Type: Quad Room Size: 53 m² 2 Queen bed(s) Bed	General Air conditioning Bathroom Free toiletries Bedroom Alarm clock
Swim Up Ocean Front Room Type: Triple Room Size: 5 m² 1 King bed(s) Bed	General Air conditioning Bathroom Free toiletries Bedroom Alarm clock
Suite Garden Room Type: Quad Room Size: 53 m² 2 Queen bed(s) Bed	General Air conditioning Bathroom Free toiletries Bedroom Alarm clock
Suite Ocean View Room Type: Quad Room Size: 53 m² 2 Queen bed(s) Bed	General Air conditioning Bathroom Free toiletries Bedroom Alarm clock
Swim Up Garden View Room Type: Quad Room Size: 53 m² 2 Queen bed(s) Bed	General Air conditioning Bathroom Free toiletries Bedroom Alarm clock
Suite Ocean Front Adults Room Type: Triple Room Size: 53 m² 1 King bed(s) Bed	General Air conditioning Bathroom Free toiletries Bedroom Alarm clock
Junior Suite Ocean Front Room Type: Suite Room Size: 126 m² 1 King bed(s) Bed	General Air conditioning Bathroom Free toiletries Bedroom Alarm clock
Junior Suite Room Type: Suite Room Size: 126 m² 1 Sofa bed Bed 1 Queen bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Spa tub, Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom General Key card access, Air conditioning, Iron, Tile/Marble floor, Hypoallergenic, Carbon monoxide sources, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Carbon monoxide detector Media & Technology Streaming service (like Netflix), Flat-screen TV, Telephone, TV Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Outdoors Balcony, Outdoor furniture, Terrace Living Area Sofa, Sitting area, Desk View Garden view, View Bedroom Wardrobe or closet, Alarm clock, Linens Kitchen Coffee machine Accessibility Upper floors accessible by elevator, Toilet with grab rails Room Amenities Sofa bed, Clothes rack, Socket near the bed, Hypoallergenic pillow Cleanliness & disinfection Hand sanitizer
Suite Room Type: Triple Room Size: 58 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Spa tub, Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom General Key card access, Air conditioning, Iron, Tile/Marble floor, Hypoallergenic, Carbon monoxide sources, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Carbon monoxide detector Media & Technology Streaming service (like Netflix), Flat-screen TV, Telephone, TV Services Wake-up service/Alarm clock, Wake-up service Activities Sauna, Hot tub Outdoors Balcony, Outdoor furniture, Terrace Living Area Sofa, Sitting area, Desk View River view, View Bedroom Wardrobe or closet, Alarm clock, Linens Kitchen Coffee machine Accessibility Upper floors accessible by elevator, Toilet with grab rails Room Amenities Sofa bed, Clothes rack, Socket near the bed, Hypoallergenic pillow Cleanliness & disinfection Hand sanitizer
Suite with Spa Access Room Type: Triple Room Size: 53 m² 1 Queen bed(s) Bed 1 Sofa bed Bed	General Air conditioning Bathroom Private bathroom, Free toiletries Bedroom Alarm clock
Suite River Adults Room Type: Triple Room Size: 58 m² 1 Queen bed(s) Bed 1 Sofa bed Bed	Food & Drink Minibar, Bottle of water Bathroom Spa tub, Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom General Key card access, Air conditioning, Iron, Tile/Marble floor, Hypoallergenic, Carbon monoxide sources, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Carbon monoxide detector Media & Technology Streaming service (like Netflix), Flat-screen TV, Telephone, TV Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Outdoors Balcony, Outdoor furniture, Terrace Living Area Sofa, Sitting area, Desk View River view, View Bedroom Wardrobe or closet, Alarm clock, Linens Kitchen Coffee machine Accessibility Upper floors accessible by elevator, Toilet with grab rails Room Amenities Sofa bed, Clothes rack, Socket near the bed, Hypoallergenic pillow Cleanliness & disinfection Hand sanitizer
Junior Suite with Sauna Room Type: Triple Room Size: 126 m² 1 Queen bed(s) Bed 1 Sofa bed Bed	Food & Drink Minibar, Bottle of water Bathroom Spa tub, Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom General Key card access, Air conditioning, Iron, Tile/Marble floor, Hypoallergenic, Carbon monoxide sources, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Carbon monoxide detector Media & Technology Streaming service (like Netflix), Flat-screen TV, Telephone, TV Services Wake-up service/Alarm clock, Wake-up service Activities Sauna, Hot tub Outdoors Balcony, Outdoor furniture, Terrace Living Area Sofa, Sitting area, Desk View View Bedroom Wardrobe or closet, Alarm clock, Linens Kitchen Coffee machine Accessibility Upper floors accessible by elevator, Toilet with grab rails Room Amenities Sofa bed, Clothes rack, Socket near the bed, Hypoallergenic pillow Cleanliness & disinfection Hand sanitizer
Suite Ocean Front Family Room Type: Suite Room Size: 5 m² 1 King bed(s) Bed	General Air conditioning Bathroom Free toiletries Bedroom Alarm clock
Suite River Jump Room Type: Suite Room Size: 53 m² 2 Queen bed(s) Bed	General Air conditioning Bathroom Free toiletries Bedroom Alarm clock
Suite Room Type: Suite Room Size: 126 m² 1 Sofa bed Bed 1 King bed(s) Bed 1 Sofa bed Bed	General Air conditioning Bathroom Private bathroom, Free toiletries Bedroom Alarm clock