Hotel Villa Mercedes Palenque | Hotel in Palenque

| 8.8 (631 Reviews) |  1 Bathroom
Palenque Hotel | Hotel Villa Mercedes Palenque

Hotel in Palenque

Mediterranean hotel with 2 outdoor pools and a full-service spa
2 outdoor pools, a full-service spa, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Change of towels is available on request.
Hotel Villa Mercedes Palenque offers 92 air-conditioned accommodations with safes and coffee/tea makers. These individually furnished accommodations include dining tables. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Palenque hotel provides complimentary wired Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


2 outdoor swimming pools are on site along with a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

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Amenities

Air Conditioner
Parking
Pool
TV
Balcony/Terrace
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3 pm; check-in end time: 6:00 pm late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. kids stay free! one child 11 years old or younger stays free when using existing bedding. rollaway/extra beds are not available.
Payment Policy
Fee for english breakfast: approximately mxn 250 for adults and mxn 150 for children airport shuttle fee: mxn 3600 per person (roundtrip) airport shuttle fee per child: mxn 3600 (roundtrip), (up to 11 years old) uncovered extended parking fee: mxn 500 per day pet fee: mxn 600 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 29 lbs per pet) pets allowed for an extra charge of mxn 600 per pet, per night pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve cribs/infant beds long-term renters welcome noise-free guestrooms cannot be guaranteed safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Opher
Oct 30, 2025 09:22:27 AM
Review Score:   10
Summary: Did not have breakfast
See All Reviews

FAQ's

Is this Hotel Villa Mercedes Palenque pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Villa Mercedes Palenque?

Check-in time for Hotel Villa Mercedes Palenque starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Villa Mercedes Palenque have a swimming pool?

Yes, this Hotel Villa Mercedes Palenque has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Villa Mercedes Palenque?

Best-rates for the Hotel Villa Mercedes Palenque starts from $81 per night with includes Breakfast, Kitchen, Laundry, Balcony/Terrace, Business Services, Bedding/Linens, Guest Services, Pool, Restaurant, Bar, Wellness Facilities, Parking, TV, Security/Safety, Sports/Activities, Internet, Air Conditioner, Spa, Toiletries, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Villa Mercedes Palenque a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Villa Mercedes Palenque wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Villa Mercedes Palenque has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Villa Mercedes Palenque?

Based on the information reported by the owner or manager, the Hotel Villa Mercedes Palenque indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Villa Mercedes Palenque?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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