Is this Hotel Unknown pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Unknown have a swimming pool?

Yes, this Hotel Unknown has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Unknown?

Best-rates for the Hotel Unknown starts from $87 per night with includes TV, Restaurant, Toiletries, Child Friendly, Air Conditioner, Designated Smoking Area, Business Services, Bedding/Linens, Breakfast, Internet, Pool, Balcony/Terrace, Spa, Bar, Laundry, Guest Services, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Unknown a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Unknown wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Unknown has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Unknown?

Based on the information reported by the owner or manager, the Hotel Unknown indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Unknown?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Unknown are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Unknown | Hotel in Mérida

Name: Hotel Unknown
Address: Barrio de Santiago, Merida, Yucatan, Mexico, MX
Price range: Prices for upcoming dates start at $87 per night
Rating: 9.2

| 9.2 (254 Reviews) | 1 Bathroom

Barrio de Santiago Hotel | Hotel Unknown

Hotel in Barrio de Santiago, Mérida

Hotel with a full-service spa, near Paseo de Montejo
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, spa services, and concierge services.
Hotel Unknown offers 20 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool.

Amenities

Air Conditioner

Pool

Designated Smoking Area

Balcony/Terrace

Business Services

Bedding/Linens

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Shower

Private bathroom

Towels

Soap

Toilet paper

Free toiletries

Bedroom

Air conditioning

Blackout drapes/curtains

Bed sheets

Premium bedding

Restaurant dining guide

Guidebooks/recommendations

In-room massage

Free local calls

Soundproofing

Local maps

Turndown service

Safe

Phone

Breakfast

1 bar

1 restaurant

Free continental breakfast available daily 7:30 AM–11:00 AM

Coffee/tea maker

Free bottled water

Parking

No onsite parking available

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

This property does not have elevators

Wheelchair-accessible path of travel

No elevator (single level property)

Activities

Full-service spa

Outdoor pool

Entertainment

Cable channels

Flat-screen TV

General

Front-desk safe

Banquet hall

Spanish

English

Designated smoking areas

Guest Services

Soundproofed rooms

Outdoor pool

Concierge services

Dry cleaning service

Luggage storage

Daily housekeeping

Tour/ticket assistance

Turndown service

24-hour front desk

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Pool sun loungers

Balcony or patio

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome.

Payment Policy

Pet fee: mxn 280 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total pets food and water bowls are available pets allowed for an extra charge of mxn 280 per pet, per night pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number fha190725ts5 special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Jean-Marc

Apr 15, 2025 08:40:00 AM

Review Score: 10

Summary: As soon as i arrived I wanted to leave. The person at the front desk make me feel as I bothered her. Boutique hotel,means attention to details

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room, 1 King Bed Room Size: 355 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Square feet - 355, Bed count minimum 1, Bed count maximum 1, Square meters - 33, Ping - 10
Premium Suite, 2 Bedrooms, Private Pool Room Size: 581 square feet m² 2 King Bed and Queen Bed	General Square meters - 54, Pet-friendly room, Number of living rooms 0, No rollaway/extra beds, Ping - 16, No cribs (infant beds), Number of bedrooms - 1, Square feet - 581, Bed count minimum 2, Private pool, Bed count maximum 2
Standard Double Room, 2 Queen Beds Room Size: 452 square feet m² 2 Queen Beds	General Pet-friendly room, Square meters - 42, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Ping - 13, Square feet - 452, Bed count minimum 2, Bed count maximum 2
Standard Double Room, 2 Queen Beds, Private Pool Room Size: 409 square feet m² 2 Queen Beds	General Pet-friendly room, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Ping - 11, Square meters - 38, Square feet - 409, Bed count minimum 2, Private pool, Bed count maximum 2
Standard Room, 1 King Bed, Private Pool Room Size: 377 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 1, Private pool