Hotel Rancho Encantado | Hotel in Chetumal

| 8.8 (630 Reviews) |  14 Bathrooms  43 Guests
Bacalar Hotel | Hotel Rancho Encantado

Hotel in Bacalar, Chetumal

Offering an on-site restaurant, Hotel Rancho Encantado is located in Bacalar. Free Wi-Fi access is available and the property features a private dock and hot tub. The rustic-style bungalows will provide you with a mini-bar and a coffee maker. The private bathrooms come with a shower. Some units have a lake view. The restaurant at Hotel Rancho Encantado opens from 08:00 until 21:30 hours. At Hotel Rancho Encantado you will also find a garden. Other facilities offered include a tour desk and luggage storage. The property offers free parking. Kayak rentals are free of charge at Hotel Rancho Encantado, and the San Felipe Fort is 1.2 mi away. Guests will be at the Chetumal Airport in a 15-minute drive from this hotel.

Hotel Rancho Encantado is located in Chetumal.

This 32 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Oceanfront, Sports/Activities, and several others. This is a 4 star rated property and has over 630 reviews with the average score of 8.8 . Coming to Chetumal and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 32 Bedrooms Hotel if you want to learn more about this place in Chetumal. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Rancho Encantado in Chetumal is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Rancho Encantado”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Transportation/Shuttle
Security/Safety
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet

Facility Overview

Breakfast
  • Restaurant
  • Bar
  • Kids' meals
  • Special diet meals (on request)
  • Wine/Champagne
Parking
  • Private Parking
  • Parking
  • Free parking
  • Parking on site
Activities
  • Spa
  • Back massage
  • Private beach area
  • Beach
  • Spa lounge/Relaxation area
  • Public Bath
  • Foot massage
  • Yoga classes
  • Ping-pong
  • Spa facilities
  • Massage
  • Full-body massage
  • Hot tub/Jacuzzi
  • Couples' massage
  • Spa/Wellness packages
  • Beachfront
  • Head massage
  • Hand massage
  • Neck massage
General
  • Designated smoking area
  • Air conditioning
  • Safe
  • Non-smoking rooms
  • Family rooms
Guest Services
  • Daily housekeeping
  • Shuttle service (additional charge)
  • Vending machine (drinks)
  • Baggage storage
  • Private check-in/out
  • Vending machine (snacks)
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Shuttle service
  • Room service
  • Tour desk
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Outdoor pool (year-round)
  • Outdoor furniture
  • Terrace
  • Outdoor pool
  • Garden
Security/Safety
  • Key access
  • Fire extinguishers
  • 24-hour security
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • First aid kits available
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Cashless payment available
  • Physical distancing rules followed
  • Contactless check-in/out
Spa
  • Plunge pool
  • Shallow end
  • Swimming pool
  • Beach chairs/Loungers
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

There is a transfer to the airport. please inform the property in advance if you want to use the service, since reservation is needed, credit card as guarantee.- at the time of check in, all guests without exception, must present a valid credit card. if the guest wishes to pay in cash at the time of arrival or departure, must also present a credit card as a guarantee, credit cards will be authorized at the time of check in, for the amount that covers the total stay (or the outstanding balance in case of having paid an advance), plus an amount of $ 2,000.00 mxn as guarantee for unforeseen and additional consumption. this amount will be withheld until check out. at that time, your card will be charged for the exact amount of the consumption incurred during your stay.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

License number: 1230109672

Reviews

Value for money:
8.28
Location:
9.12
Staff:
8.96
Facilities:
9.12
Comfort:
9.27
Cleanliness:
9.18
Spencer
Apr 12, 2026 07:00:00 AM
Review Score:   6
USA
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: The reception staff was very kind and the location was great.
Negative: The food was not good- actually bad. A lot of staff was grumpy. The place was a little tired.
Summary: Rancho Encanto was a mixed bag. The front desk staff was very kind and worked hard to arrange a
See All Reviews

Room Arrangement

Room Info Facilities
Bungalow
Room Type: Bungalow
Room Size: 45 m2
2 Twin bed(s) Bed
1 King bed(s) Bed
Bungalow

Food & Drink

Minibar, Tea/Coffee maker

Internet

Internet facilities

Bathroom

Shampoo, Private bathroom, Shower, Toilet paper, Body soap, Towels, Conditioner, Hairdryer

General

Air conditioning, Fan, Safe, Private entrance, Tile/Marble floor, Iron, Mosquito net

Living Area

Sitting area, Sofa

Outdoors

Patio, Outdoor furniture, Terrace

View

Lake view, View

Services

Wake-up service

Bedroom

Wardrobe or closet

Accessibility

Entire unit located on ground floor

Room amenities

Hypoallergenic pillow, Clothes rack, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Double Room with Two Double Beds
Room Type: Twin
Room Size: 31 m2
2 Full bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

Internet

Internet facilities

Bathroom

Shampoo, Private bathroom, Shower, Toilet paper, Body soap, Towels, Conditioner, Hairdryer, Toilet

General

Air conditioning, Fan, Safe, Private entrance, Tile/Marble floor, Iron, Mosquito net

Outdoors

Patio, Outdoor furniture, Terrace

Living Area

Sofa

Services

Wake-up service

Bedroom

Wardrobe or closet

View

Garden view, Inner courtyard view

Kitchen

Coffee machine

Accessibility

Upper floors accessible by stairs only

Room amenities

Hypoallergenic pillow, Clothes rack, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Suite with Garden View
Room Type: Suite
Room Size: 51 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

Internet

Internet facilities

Bathroom

Shampoo, Private bathroom, Shower, Toilet paper, Body soap, Towels, Conditioner, Hairdryer

General

Air conditioning, Fan, Safe, Private entrance, Tile/Marble floor, Iron, Mosquito net

Activities

Hot tub

Outdoors

Outdoor furniture, Patio, Balcony, Terrace

Living Area

Sofa

Services

Wake-up service

Bedroom

Wardrobe or closet

View

Garden view, Inner courtyard view

Accessibility

Upper floors accessible by stairs only

Room amenities

Hypoallergenic pillow, Clothes rack, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe King Suite
Room Type: Suite
Room Size: 61 m2
1 King bed(s) Bed
2 Sofa bed Bed

Food & Drink

Minibar, Tea/Coffee maker

Internet

Internet facilities

Bathroom

Shampoo, Private bathroom, Shower, Toilet paper, Body soap, Towels, Conditioner, Hairdryer

General

Air conditioning, Fan, Safe, Private entrance, Tile/Marble floor, Iron, Mosquito net

Living Area

Sitting area, Sofa

Outdoors

Patio, Outdoor furniture, Terrace

View

Lake view, View

Services

Wake-up service

Bedroom

Wardrobe or closet

Accessibility

Entire unit located on ground floor

Room amenities

Hypoallergenic pillow, Clothes rack, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard Double Suite
Room Type: Suite
Room Size: 51 m2
2 Full bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

Internet

Internet facilities

Bathroom

Shampoo, Private bathroom, Shower, Toilet paper, Body soap, Towels, Conditioner, Hairdryer

General

Air conditioning, Fan, Safe, Private entrance, Tile/Marble floor, Iron, Mosquito net

Outdoors

Outdoor furniture, Patio, Balcony, Terrace

Living Area

Sofa

View

Lake view, View

Services

Wake-up service

Bedroom

Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room amenities

Hypoallergenic pillow, Clothes rack, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard Twin Room with Garden View
Room Type: Twin
Room Size: 54 m2
2 Full bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

Internet

Internet facilities

Bathroom

Shampoo, Private bathroom, Shower, Toilet paper, Body soap, Towels, Conditioner, Hairdryer, Toilet

General

Air conditioning, Fan, Safe, Private entrance, Tile/Marble floor, Iron, Mosquito net

Outdoors

Patio, Outdoor furniture, Terrace

Living Area

Sofa

Services

Wake-up service

Bedroom

Wardrobe or closet

View

Garden view, Inner courtyard view

Kitchen

Coffee machine

Accessibility

Entire unit located on ground floor

Room amenities

Hypoallergenic pillow, Clothes rack, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe Suite
Room Type: Suite
Room Size: 81 m2
1 King bed(s) Bed
2 Sofa bed Bed

Food & Drink

Minibar, Tea/Coffee maker

Internet

Internet facilities

Bathroom

Shampoo, Private bathroom, Shower, Toilet paper, Body soap, Towels, Conditioner, Hairdryer

General

Air conditioning, Fan, Safe, Private entrance, Tile/Marble floor, Iron, Mosquito net

Living Area

Sitting area, Sofa

Outdoors

Patio, Outdoor furniture, Terrace

Services

Wake-up service

Bedroom

Wardrobe or closet

View

Garden view, Inner courtyard view

Kitchen

Coffee machine

Accessibility

Entire unit located on ground floor

Room amenities

Hypoallergenic pillow, Clothes rack, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Queen Room
Room Type: Double
Room Size: 31 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

Internet

Internet facilities

Bathroom

Shampoo, Private bathroom, Shower, Toilet paper, Body soap, Towels, Conditioner, Hairdryer, Toilet

General

Air conditioning, Fan, Safe, Private entrance, Tile/Marble floor, Iron, Mosquito net

Outdoors

Outdoor furniture, Patio, Balcony, Terrace

Living Area

Sofa

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

View

Garden view, Inner courtyard view

Kitchen

Coffee machine

Accessibility

Upper floors accessible by stairs only

Room amenities

Hypoallergenic pillow, Clothes rack, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe Bungalow
Room Type: Bungalow
Room Size: 45 m2
1 Queen bed(s) Bed
1 Sofa bed Bed

Food & Drink

Minibar, Tea/Coffee maker

Internet

Internet facilities

Bathroom

Shampoo, Private bathroom, Free toiletries, Shower, Toilet paper, Body soap, Towels, Conditioner, Hairdryer

General

Air conditioning, Fan, Safe, Private entrance, Tile/Marble floor, Iron, Mosquito net

Activities

Hot tub

Living Area

Sitting area, Sofa

Outdoors

Patio, Outdoor furniture, Terrace

View

Lake view, View

Services

Wake-up service

Bedroom

Wardrobe or closet

Accessibility

Entire unit located on ground floor

Room amenities

Hypoallergenic pillow, Clothes rack, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Suite
Room Type: Suite
Room Size: 40 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

Internet

Internet facilities

Bathroom

Shampoo, Private bathroom, Shower, Toilet paper, Body soap, Towels, Conditioner, Hairdryer

General

Air conditioning, Fan, Safe, Private entrance, Tile/Marble floor, Iron, Mosquito net

Outdoors

Outdoor furniture, Patio, Balcony, Terrace

Living Area

Sofa

Services

Wake-up service

Bedroom

Wardrobe or closet

View

Garden view, Inner courtyard view

Accessibility

Entire unit located on ground floor, Upper floors accessible by stairs only

Room amenities

Hypoallergenic pillow, Clothes rack, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Villa with Sea View
Room Type: Villa
Room Size: 90 m2
2 Full bed(s) Bed
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

Internet

Internet facilities

Bathroom

Shampoo, Private bathroom, Additional bathroom, Bathtub, Shower, Toilet paper, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer

General

Air conditioning, Fan, Safe, Private entrance, Tile/Marble floor, Iron, Mosquito net

Living Area

Sitting area, Sofa, Desk

Outdoors

Patio, Outdoor furniture, Terrace

Media & Technology

Flat-screen TV

View

Lake view, View

Services

Wake-up service

Bedroom

Wardrobe or closet

Accessibility

Entire unit located on ground floor

Room amenities

Hypoallergenic pillow, Clothes rack, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Cottage with Garden View
Room Type: Bungalow
Room Size: 37 m2
1 Queen bed(s) Bed
2 Sofa bed Bed
Cottage with Garden View

Food & Drink

Minibar, Tea/Coffee maker

Internet

Internet facilities

Bathroom

Shampoo, Private bathroom, Shower, Toilet paper, Body soap, Towels, Conditioner, Hairdryer, Toilet

General

Air conditioning, Fan, Safe, Private entrance, Tile/Marble floor, Iron, Mosquito net

Outdoors

Patio, Outdoor furniture, Terrace

Living Area

Sofa

Services

Wake-up service

Bedroom

Wardrobe or closet

View

Garden view, Inner courtyard view

Accessibility

Entire unit located on ground floor

Room amenities

Hypoallergenic pillow, Clothes rack, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Superior Suite
Room Type: Suite
Room Size: 51 m2
1 Queen bed(s) Bed
Superior Suite

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Shampoo, Private bathroom, Shower, Toilet paper, Body soap, Towels, Conditioner, Hairdryer

General

Air conditioning, Fan, Safe, Private entrance, Tile/Marble floor, Iron, Mosquito net

Outdoors

Patio, Outdoor furniture, Terrace

Living Area

Sofa

Services

Wake-up service

Bedroom

Wardrobe or closet

View

Lake view

Room amenities

Hypoallergenic pillow, Clothes rack, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Hotel Rancho Encantado pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Rancho Encantado?

Check-in time for Hotel Rancho Encantado starts counting from 4:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Rancho Encantado have a swimming pool?

Yes, this Hotel Rancho Encantado has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Rancho Encantado?

Best-rates for the Hotel Rancho Encantado starts from $185 per night with includes Internet, Air Conditioner, Oceanfront, Sports/Activities, Guest Services, Parking, Designated Smoking Area, Ocean View, Balcony/Terrace, Security/Safety, Spa, Restaurant, Bar, View, Private Beach, Entertainment, Breakfast, Child Friendly, Hot Tub, Pool, Transportation/Shuttle, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Rancho Encantado a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Rancho Encantado wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Rancho Encantado has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Rancho Encantado?

Based on the information reported by the owner or manager, the Hotel Rancho Encantado indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Rancho Encantado?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD185
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