Is this Hotel Emporio Acapulco pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Emporio Acapulco have a swimming pool?

Yes, this Hotel Emporio Acapulco has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Emporio Acapulco?

Best-rates for the Hotel Emporio Acapulco starts from $113 per night with includes Pool, Sports/Activities, Bedding/Linens, Spa, Laundry, Balcony/Terrace, Transportation/Shuttle, Restaurant, Bar, Breakfast, Kitchen, Air Conditioner, View, Security/Safety, Guest Services, Child Friendly, Internet, Parking, TV, Business Services, Wellness Facilities, Toiletries with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Emporio Acapulco a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Emporio Acapulco wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Emporio Acapulco has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Emporio Acapulco?

Based on the information reported by the owner or manager, the Hotel Emporio Acapulco indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Emporio Acapulco?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Emporio Acapulco are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Emporio Acapulco | Hotel in Acapulco

Name: Hotel Emporio Acapulco
Address: Acapulco, Guerrero, Mexico, MX
Price range: Prices for upcoming dates start at $113 per night
Rating: 8.4

| 8.4 (1444 Reviews) | 1 Bathroom

Costera Acapulco Hotel | Hotel Emporio Acapulco

Hotel in Costera Acapulco, Acapulco

Family-friendly beachfront location with 3 outdoor pools
Catch some rays on Hotel Emporio Acapulco's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Hotel Emporio Acapulco offers 422 accommodations with safes and coffee/tea makers. Rooms open to balconies. 42-inch plasma televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Acapulco hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

View

Balcony/Terrace

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Shower/tub combination

Towels

Free toiletries

Private bathroom

Toothbrush and toothpaste (on request)

Bedroom

Blackout drapes/curtains

Air conditioning (climate-controlled)

Bed sheets

Desk

Safe

Iron/ironing board

Phone

Connecting rooms available

Breakfast

24-hour room service

1 swim-up bar, 1 poolside bar and 1 bar

Buffet breakfast available for a fee daily 8:00 AM–12:30 PM: MXN 340-355 for adults and MXN 165-180 for children

2 restaurants

Coffee/tea maker

Parking

Valet parking on site (MXN 220 per night)

Cruise terminal shuttle (surcharge)

Self parking on site (MXN 220 per night)

24-hour drop-off airport shuttle (surcharge)

Accessibility

This property does not have elevators

Activities

Sailing

Golfing

Jet skiing

Water skiing

Snorkeling

Parasailing

Windsurfing

Children's pool

Shopping

Playground

Full-service spa

3 outdoor pools

Infinity pool

Fitness center

Arcade/game room

Entertainment

Cable channels

42-inch plasma TV

General

Conference space

Meeting room

24-hour business center

Computer station

Gift shop/newsstand

Banquet hall

Front-desk safe

ATM/banking services

Spanish

English

Smoke-free property

Guest Services

Laundry facilities

Children's pool

Playground

Children's club (surcharge)

Snack bar/deli

3 outdoor pools

Babysitting (surcharge)

Arcade/game room

Wedding services

Concierge services

Laundry facilities

Luggage storage

Dry cleaning service

24-hour front desk

Multilingual staff

Hair salon

Porter/bellhop

Tour/ticket assistance

Daily housekeeping

Internet

Available in some public areas: WiFi (MXN 250 per night), Wired Internet (surcharge)

In-room WiFi speed: 25+ Mbps

Available in all rooms: WiFi (MXN 250 per night)

Outdoors

Beach cabanas (surcharge)

Private beachfront location

Garden

Terrace

Balcony

Spa

Spa open daily

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available late check-out fee: mxn 833 late check-out subject to availability

Child Policy

Children are welcome. kids stay free! children 11 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately mxn 340 to 355 for adults, and mxn 165 to 180 for children fee for in-room wireless internet: mxn 250 per night (rates may vary) fee for wireless internet in public areas: mxn 250 per night (rates may vary) fee for wired internet in public areas: mxn 250 per night (rates may vary) airport shuttle fee: mxn 380 per vehicle (maximum occupancy 4) self parking fee: mxn 220 per night valet parking fee: mxn 220 per night late check-out fee: mxn 833 (subject to availability) pool fee: mxn 500 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the optional pool fee listed is applied per person, per entrance for access to the infinity pool area, and can be redeemed towards food and beverage. this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Pedro

Jul 5, 2025 01:26:33 AM

Review Score: 6

Summary: Tried to charge my 15 yr old an adult rate. In the other room I rented was double occupancy for my parents and they tried to charge extra for my mother in that room. Customer service is terrible, with all the other options in Acapulco. I would definitely not stay here again

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Queen with ocean view Room Size: 355 square feet m² 1 Queen Bed	General Number of living rooms 0, Bed sheets provided, Number of bedrooms - 0, Square feet - 355, Bed count minimum 1, Ocean view, Ping - 9.98, Bed count maximum 1, Square meters - 33
Suite Privilege Club Doble Ocean View Room Size: m² 2 Double Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Ocean view, Bed count minimum 2, Bed count maximum 2
Junior Suite 2 Double Beds Ocean View Room Size: m² 2 Double Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Ocean view, Bed count minimum 2, Bed count maximum 2
Superior King Ocean View Room Size: m² 1 King Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Bed count minimum 1, Ocean view, Bed count maximum 1
Standard King Ocean View Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Ocean view, Bed count maximum 1
Suite Privilege Club King Ocean View Room Size: 382 square feet m² 1 King Bed	General Fan, Number of living rooms 0, Executive level room, Bed sheets provided, Minibar, Number of bedrooms - 0, Square feet - 382, Square meters - 35, Bathrobes, No rollaway/extra beds, Ping - 10.74, Separate sitting area, Bed count minimum 1, Ocean view, Bed count maximum 1
Standard Double Ocean View Room Size: 355 square feet m² 2 Double Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 355, Ocean view, Ping - 9.98, Bed count minimum 2, Square meters - 33, Bed count maximum 2
Superior Double Ocean View Room Size: 355 square feet m² 2 Double Beds	General Number of living rooms 0, Bed sheets provided, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 355, Ocean view, Ping - 9.98, Bed count minimum 2, Square meters - 33, Bed count maximum 2