Is this Soliman Bay hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Soliman Bay hotel have a swimming pool?

Yes, this Soliman Bay hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Soliman Bay hotel?

Best-rates for the Soliman Bay hotel starts from $88 per night with includes Restaurant, Guest Services, Entertainment, Child Friendly, Internet, Parking, Pool, Security/Safety, Bedding/Linens, Wellness Facilities, Breakfast, Air Conditioner, TV, Balcony/Terrace, Bar, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Soliman Bay hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Soliman Bay hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Soliman Bay hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Soliman Bay hotel?

Based on the information reported by the owner or manager, the Soliman Bay hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Soliman Bay hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Casa Tortuga Tulum Cenotes Park Inclusive | Hotel in Tulum

Name: Hotel Casa Tortuga Tulum Cenotes Park Inclusive
Address: Soliman Bay, Quintana Roo, Mexico, MX
Price range: Prices for upcoming dates start at $88 per night
Rating: 8.4

| 8.4 (58 Reviews) | 1 Bathroom

Soliman Bay Hotel | Hotel Casa Tortuga Tulum Cenotes Park Inclusive

Hotel in Soliman Bay, Tulum

Hotel with 2 restaurants, 8-minute walk to Cenote Tortugas
2 restaurants, 2 outdoor pools, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 coffee shops/cafes, tour/ticket assistance, and a garden.
Housekeeping is available once per stay.
Hotel Casa Tortuga Tulum Cenotes Park Inclusive offers 12 air-conditioned accommodations with ceiling fans and blackout drapes/curtains. 60-cm plasma televisions come with digital channels.

Bathrooms include showers. This Tulum hotel provides complimentary wireless Internet access. Housekeeping is offered once per stay and hair dryers can be requested. Housekeeping is provided on a limited basis.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Balcony/Terrace

Security/Safety

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Facility Overview

Bathrooms

Shower

Toilet paper

Hair dryer (on request)

Shampoo

Soap

Towels

Bedroom

Air conditioning

Ceiling fan

Bed sheets

Blackout drapes/curtains

Window screens

Breakfast

2 restaurants and 2 coffee shops

Cooked-to-order breakfast available for a fee daily 9:00 AM–1:00 PM: MXN 350 for adults and MXN 350 for children

1 bar

Mini-fridge

Parking

Free uncovered self parking on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

This property does not have elevators

Upper floors accessible by stairs only

Activities

Snorkeling

Ziplining

Kayaking

Swimming

2 outdoor pools

Ecotours

Entertainment

60-cm plasma TV

Digital channels

General

English

Spanish

Smoke-free property

Humane treatment of captive wild animals

Guest Services

2 outdoor pools

Mini-fridge

Tour/ticket assistance

Housekeeping (once per stay)

Front desk (limited hours)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Outdoor entertainment area

Pool sun loungers

Picnic area

Garden

Terrace

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available late check-in subject to availability minimum check-in age: 20

Check-out

Check-out before 11:00 am contactless check-out available

Child Policy

Children are welcome. kids stay free! one child stays free when using existing bedding.

Payment Policy

Fee for cooked-to-order breakfast: approximately mxn 350 for adults and mxn 350 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges minimum spring break check-in age is 20 years old safety features at this property include a fire extinguisher, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Lizbeth Cortes

Aug 11, 2025 07:25:08 AM

Review Score: 8

Summary: Our stay at Hotel Casa Tortuga was wonderful. The staff was kind and it's a clean place.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Double Room - Adults only Room Size: 269 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 269, Private bathroom, Pool view, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Ping - 7.56, Square meters - 25, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Superior Quadruple Room, 2 Double Beds Room Size: m² 2 Double Beds	General Number of living rooms 0, Private bathroom, Pool view, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Comfort Suite Room Size: m² 2 King Bed and Twin Sofa Bed	General Dining table, Private bathroom, Pool view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Microwave, Number of living rooms 1, Number of bathrooms - 2, Bed count minimum 2, Bed count maximum 2
Superior Double Room, 1 King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, Private bathroom, Pool view, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Basic Studio Room Size: m² 1 King Bed	General Number of living rooms 0, Cookware, dishware, and utensils, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Kitchenette, No cribs (infant beds), Garden view, Stovetop, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Suite Room Size: m² 4 King Bed, Double Beds and Twin Sofa Bed	General Bed count minimum 4, Dining table, Private bathroom, Pool view, No rollaway/extra beds, Number of bedrooms - 2, No cribs (infant beds), Microwave, Bed count maximum 4, Number of living rooms 1, Number of bathrooms - 2