Is this Hotel Casa Once pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Casa Once have a swimming pool?

Yes, this Hotel Casa Once has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Hotel Casa Once a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Casa Once wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Casa Once has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Casa Once?

Based on the information reported by the owner or manager, the Hotel Casa Once indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Casa Once?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Casa Once are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Casa Once | Hotel in Querétaro

Name: Hotel Casa Once
Address: Querétaro, QRO, Mexico, MX
Price range: Prices for upcoming dates start at $108 per night
Rating: 9.6

| 9.6 (269 Reviews) | 1 Bathroom

Downtown Queretaro Hotel | Hotel Casa Once

Hotel in Downtown Queretaro, Querétaro

Colonial hotel with free breakfast and spa services
An outdoor pool, spa services, and express check-out are available at this hotel. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, a garden, and a front-desk safe are onsite.
Hotel Casa Once offers 13 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. Smart televisions come with cable channels and Netflix. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

Amenities

Air Conditioner

Pool

Designated Smoking Area

Balcony/Terrace

Accessibility

Bedding/Linens

Wellness Facilities

Spa

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Soap

Shampoo

Bathrobes

Towels

Toilet paper

Free toiletries

14 bathrooms

Hair dryer

Bedroom

Air conditioning (climate-controlled)

Bed sheets

Down comforter

Pillow menu

Blackout drapes/curtains

Premium bedding

Soundproofing

Iron/ironing board (on request)

Phone

Individually furnished

Desk

Individually decorated

Laptop-friendly workspace

Laptop-compatible safe

Access via exterior corridors

Breakfast

Free local cuisine breakfast available daily 7:00 AM–11:00 AM

Room service available

Coffee/tea maker

Free bottled water

Parking

No onsite parking available

Accessibility

This property does not have elevators

Activities

Spa services

Outdoor pool

Entertainment

Cable channels

Smart TV

Netflix

General

Front-desk safe

Spanish

English

Designated smoking areas (fines apply)

Renovated entire property - February 2021

Guest Services

Soundproofed rooms

Outdoor pool

Tour/ticket assistance

Daily housekeeping

Front desk (limited hours)

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi and wired Internet

Outdoors

Outdoor furniture

Garden

Terrace

Pool sun loungers

Spa

Massages

Policies

Check-in

Check-in start time: 1:00 pm; check-in end time: 10:00 pm early check-in is available for a fee early check-in subject to availability late check-in subject to availability minimum check-in age: 16

Check-out

A late check-out fee will be charged check-out before noon express check-out available late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are not available.

Payment Policy

Early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Chamain

Jun 14, 2025 08:30:36 AM

Review Score: 10

Summary: So many things made this property wonderful. Helpful friendly owner, terrific room, comfy bed, great amenities, purified water for drinking, right in center of historic district. Nice breakfast help. Safe area!

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room, 1 King Bed, Non Smoking Room Size: 269 square feet m² 1 King Bed	General Ping - 8, Number of living rooms 0, Square feet - 269, Number of bedrooms - 0, Shower only, Square meters - 25, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, Free cribs/infant beds
Deluxe Double Room, 2 Queen Beds, Non Smoking, Courtyard View Room Size: 269 square feet m² 2 Queen Beds	General Ping - 8, Number of living rooms 0, Square feet - 269, Number of bedrooms - 0, Shower only, Courtyard view, Square meters - 25, Rainfall showerhead, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Deluxe Room, 1 King Bed Room Size: 376 square feet m² 1 King Bed	General Ping - 10.57, Number of living rooms 0, Deep soaking bathtub, Number of bedrooms - 0, No cribs (infant beds), Bathtub or shower, Rainfall showerhead, Square meters - 35, Bed count minimum 1, Resort view, Bed count maximum 1, Square feet - 376
Luxury Room, 1 King Bed Room Size: 322 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 9, Square meters - 30, Number of bedrooms - 0, No cribs (infant beds), Shower only, Square feet - 322, Rainfall showerhead, Bed count minimum 1, Resort view, Bed count maximum 1