Is this Hotel Alcampo pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Alcampo have a swimming pool?

Yes, this Hotel Alcampo has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Hotel Alcampo a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Alcampo wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Alcampo is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Alcampo?

Based on the information reported by the owner or manager, the Hotel Alcampo indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Alcampo?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Alcampo are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Alcampo | Hotel in El Marques

Name: Hotel Alcampo
Address: Queretaro, Mexico, MX
Price range: Prices for upcoming dates start at $72 per night
Rating: 8.8

| 8.8 (16 Reviews) | 1 Bathroom

Hotel in Queretaro, El Marques

Luxury hotel with a 24-hour fitness center and a 24-hour front desk
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and conference space.
Change of towels is available on request.
Hotel Alcampo offers 103 air-conditioned accommodations with DVD players and safes. These individually decorated accommodations have separate sitting areas and include desks. Tempur-Pedic beds feature Egyptian cotton sheets, down comforters, and premium bedding. 43-inch LED televisions come with premium digital channels.

Bathrooms include slippers and hair dryers. This El Marques hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Eco Friendly

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Towels

Private bathroom

Hair dryer

Soap

Shampoo

Toilet paper

Bedroom

Egyptian cotton sheets

Premium bedding

Down comforter

Air conditioning

Hypo-allergenic bedding

Heating

Tempur-Pedic bed

Bed sheets

Electrical adapters/chargers

Iron/ironing board (on request)

Separate sitting area

Slippers

Soundproofing

Laptop-friendly workspace

Energy-saving switches

Individually decorated

Water-efficient toilets only

Desk

Eco-friendly cleaning products used

Safe

Breakfast

Hosted evening meal available daily for a fee of MXN 200

Coffee/tea in common area(s)

Cooked-to-order breakfast available for a fee daily 7:30 AM–noon: MXN 150-250 for adults and MXN 100-200 for children

1 bar

1 restaurant

Free bottled water

Champagne service

Local meal delivery service

Parking

Limo/town car service

Airport shuttle on request

Free secured, uncovered self parking on site

Onsite parking options include a carport

Casino shuttle (surcharge)

Theme park shuttle (surcharge)

24-hour drop-off airport shuttle (surcharge)

Bus station shuttle (surcharge)

Shopping center shuttle (surcharge)

Accessibility

Handrails in stairways

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Front entrance ramp

Tile flooring in room

Well-lit path to entrance

Hardwood flooring in room

Stairway handrail height (inches): 31

Elevator door width (inches): 40

Stair-free path to entrance

Elevator

Lever door handles

Activities

Indoor pool access

Access to nearby indoor pool

24-hour fitness center

Entertainment

Digital channels

Premium channels

43-inch LED TV

DVD player

General

Meeting room

Conference space (400 square feet)

Computer station

Elevator

Vending machine

Banquet hall

Spanish

English

At least 80% of food locally-sourced

Double-glazed windows

100% renewable energy

Humane treatment of captive wild animals

Designated smoking areas

Communal living room

At least 80% lighting from LEDs

Romance packages available

Couples dining

Mosquito nets

Local culture & ecosystem education

Guest Services

Soundproofed rooms

Access to nearby indoor pool

DVD player

Snack bar/deli

Luggage storage

Dry cleaning service

Change of towels (on request)

Change of bedsheets (on request)

24-hour front desk

Daily housekeeping

Internet

Available in some public areas: Free WiFi and wired Internet

Available in all rooms: Free WiFi

In-room WiFi speed: 25+ Mbps

Outdoors

Terrace

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before 1:00 pm

Child Policy

Children are welcome. rollaway/extra beds are available for mxn 540.0 per day.

Payment Policy

Fee for cooked-to-order breakfast: approximately mxn 150 to 250 for adults, and mxn 100 to 200 for children airport shuttle fee: mxn 300 per vehicle (maximum occupancy 14) rollaway bed fee: mxn 540.0 per day hosted evening meal: mxn 200 the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property uses a grey water recycling system and eco-friendly cleaning products

Reviews

Rene

Jun 11, 2025 01:48:56 AM

Review Score: 10

Summary: Good option for business trips

See All Reviews

Room Arrangement

Room Info	Facilities
Junior Room, 1 King Bed Room Size: 376 square feet m² 1 King Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Ping - 11, Bathtub only, Square meters - 35, Bed count minimum 1, Bed count maximum 1, Square feet - 376, Free cribs/infant beds
Comfort Double Room, 2 Double Beds Room Size: 376 square feet m² 2 Double Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Ping - 11, Bathtub only, Square meters - 35, Wheelchair accessible, Bed count minimum 2, Square feet - 376, Free cribs/infant beds, Bed count maximum 2
Comfort Villa Room Size: 538 square feet m² 1 King Bed	General Bidet, Square feet - 538, Number of bedrooms - 1, Microwave, Shower only, Wheelchair accessible, Number of living rooms 1, Toothbrush and toothpaste available, Square meters - 50, No rollaway/extra beds, Ping - 15, No cribs (infant beds), Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Deluxe Villa Room Size: m² 1 King Bed	General Number of living rooms 0, Hydromassage showerhead, Number of bedrooms - 2, CD player, Microwave, Toothbrush and toothpaste available, Free cribs/infant beds, Jetted bathtub, Pool view, Separate bathtub and shower, No rollaway/extra beds, Freezer, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Comfort Triple Room, Multiple Beds Room Size: 376 square feet m² 3 Double Beds and Twin Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Ping - 11, Bathtub only, Bed count maximum 3, Square meters - 35, Square feet - 376, Free cribs/infant beds, Bed count minimum 3
Premium Villa Room Size: m² 2 King Bed and Large Twin Futon	General Hydromassage showerhead, CD player, Number of bedrooms - 1, Microwave, Number of living rooms 1, Toothbrush and toothpaste available, Private pool, Free cribs/infant beds, Jetted bathtub, Pool view, Separate bathtub and shower, No rollaway/extra beds, Freezer, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2