Is this Puebla hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Puebla hotel have a swimming pool?

Yes, this Puebla hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Puebla hotel?

Best-rates for the Puebla hotel starts from $80 per night with includes Security/Safety, Business Services, Bedding/Linens, Fireplace/Heating, Guest Services, Parking, TV, Accessibility, Breakfast, Internet, Kitchen, Toiletries, Hot Tub, Pool, Restaurant, Bar, Spa, Child Friendly, Air Conditioner, Wheelchair Accessible, Wellness Facilities, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Puebla hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Puebla hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Puebla hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Puebla hotel?

Based on the information reported by the owner or manager, the Puebla hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Puebla hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Holiday Inn Puebla Finsa by IHG | Hotel in Puebla

| 9.2 (814 Reviews) | 1 Bathroom

Puebla Hotel | Holiday Inn Puebla Finsa by IHG

Hotel in Puebla

Hotel in Puebla with a full-service spa and a fitness center
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Holiday Inn Puebla Finsa by IHG offers 131 air-conditioned accommodations with safes and complimentary bottled water. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a steam room and a fitness center.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Designer toiletries

Private bathroom

Hair dryer

Towels

Toilet paper

Soap

Bedroom

Cribs/infant beds (surcharge)

Heating

Blackout drapes/curtains

Air conditioning

Bed sheets

Rollaway/extra beds (surcharge)

Pillow menu

Connecting rooms available

Washing machine

Turndown service

Desk

Iron/ironing board

Safe

Phone

Breakfast

24-hour room service

1 bar

Buffet breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 6:30 AM–1:00 PM on weekends: MXN 310 for adults and MXN 310 for children

1 restaurant

Free bottled water

Coffee/tea maker

Parking

Free self parking on site

Wheelchair-accessible van parking available

Accessibility

Elevator

Well-lit path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible business center

Wheelchair-accessible pool

Wheelchair-accessible van parking

Wheelchair-accessible spa

Elevator door width (inches): 50

Valet for wheelchair-equipped vehicle

Wheelchair-accessible public washroom

Braille signage

Pool hoist on site

Wheelchair-accessible lounge

Pool access ramp on site

Wheelchair accessible (may have limitations)

Wheelchair-accessible restaurant

Visual alarms in hallways

Activities

Hot tub

Steam room

Fitness center

Full-service spa

Indoor pool

Entertainment

Satellite channels

Flat-screen TV

General

Business center

Meeting rooms

Conference space (850 square feet)

Ballroom

Elevator

Gift shop/newsstand

Reception hall

ATM/banking services

Vending machine

Water dispenser

Front-desk safe

Banquet hall

Spanish

English

Shared microwave

Smoke-free property

Guest Services

Cribs/infant beds (surcharge)

Snack bar/deli

Laundry facilities

Rollaway/extra beds (surcharge)

Indoor pool

Daily housekeeping

24-hour front desk

Turndown service

Luggage storage

Multilingual staff

Laundry facilities

Dry cleaning service

Porter/bellhop

Internet

Available in some public areas: Free WiFi and wired Internet

Available in all rooms: Free WiFi and wired Internet

Spa

Spa open daily

Couples treatment room(s)

Massages

2 treatment rooms

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before 1 pm

Child Policy

Children are welcome. rollaway/extra beds are available for mxn 416.50 per day. cribs (infant beds) are available for mxn 416.50 per day.

Payment Policy

Fee for buffet breakfast: approximately mxn 310 for adults and mxn 310 for children pet deposit: mxn 3000 per stay pet fee: mxn 714 per accommodation, per stay plus mxn 714 one-time cleaning fee service animals are exempt from fees crib (infant bed) fee: mxn 416.50 per day rollaway bed fee: mxn 416.50 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of mxn 714 per accommodation, per stay, plus a one-time cleaning fee of mxn 714 and a deposit of mxn 3000 per stay pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)

Reviews

Karina

Dec 31, 2025 11:52:49 AM

Review Score: 8

Summary: Large rooms, with comfy beds and big bathrooms. Great view of the volcanoes. Indoor pool is nice.

See All Reviews

Room Arrangement

Room Info	Facilities
Suite, 1 King Bed Room Size: 602 square feet m² 1 King Bed	General Square feet - 602, Number of living rooms 0, Hydromassage showerhead, Ping - 16.92, Number of bedrooms - 0, Wheelchair accessible, Extra bed count 1, Square meters - 56, Toothbrush and toothpaste available, Number of bathrooms - 1, Deep soaking bathtub, Separate bathtub and shower, Telephone accessibility kit, Bed count minimum 1, Bed count maximum 1
Standard Room, 2 Double Beds Room Size: 495 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 495, Shower only, Telephone accessibility kit, Square meters - 46, Wheelchair accessible, Extra bed count 1, Ping - 13.91, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Suite, 1 Bedroom Room Size: m² 1 Twin Bed	General Separate bathtub and shower, Number of bedrooms - 1, Room and bed type depend on availability check-in, Bed count minimum 1, Extra bed count 1, Toothbrush and toothpaste available, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 2 Double Beds (Club Floor) Room Size: m² 2 Double Beds	General Shower only, Club level room, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 2 Double Beds (Volcano View) Room Size: 495 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 495, Shower only, Telephone accessibility kit, Square meters - 46, Wheelchair accessible, Extra bed count 1, Ping - 13.91, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 1 King Bed (Top Floor) Room Size: m² 1 King Bed	General Shower only, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 2 Double Beds, Accessible Room Size: m² 2 Double Beds	General Shower only, Mountain view, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Premium Room Room Size: m² 1 Twin Bed	General Number of living rooms 0, Shower only, Room and bed type depend on availability check-in, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room Room Size: m² 1 Twin Bed	General Number of living rooms 0, Wardrobe or closet, Shower only, Room and bed type depend on availability check-in, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 1 King Bed, Mountain View Room Size: 495 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 495, Shower only, Square meters - 46, Mountain view, Wheelchair accessible, Extra bed count 1, Number of bathrooms - 1, Wardrobe or closet, Telephone accessibility kit, Bed count minimum 1, Ping - 13.91, Bed count maximum 1
Standard Room, 1 King Bed Room Size: 495 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 495, Shower only, Square meters - 46, Wheelchair accessible, Extra bed count 1, Toothbrush and toothpaste available, Number of bathrooms - 1, Wardrobe or closet, Telephone accessibility kit, Bed count minimum 1, Ping - 13.91, Bed count maximum 1, City view