Is this Tijuana hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Tijuana hotel?

Check-in time for Tijuana hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Tijuana hotel have a swimming pool?

No, this Tijuana hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Tijuana hotel?

Best-rates for the Tijuana hotel starts from $159 per night with includes Parking, Air Conditioner, Wheelchair Accessible, EV Charge Station, Sports/Activities, Guest Services, Kitchen, Accessibility, Business Services, Fireplace/Heating, Internet, Entertainment, Breakfast, Designated Smoking Area, TV, Balcony/Terrace, Transportation/Shuttle, Security/Safety, Wellness Facilities, Child Friendly, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Tijuana hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Tijuana hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Tijuana hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Tijuana hotel?

Based on the information reported by the owner or manager, the Tijuana hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Tijuana hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Tijuana hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Holiday Inn Express & Suites - Tijuana Otay by IHG | Hotel in Tijuana

| 9.4 (424 Reviews) | 7 Bathrooms 24 Guests

Tijuana Hotel | Holiday Inn Express & Suites - Tijuana Otay by IHG

Hotel in Tijuana

Located in Tijuana, 7 miles from Las Americas Premium Outlets, Holiday Inn Express & Suites - Tijuana Otay by IHG has accommodations with a fitness center, private parking, a shared lounge and a terrace. This 3-star hotel offers room service, a 24-hour front desk and free WiFi. The property provides a shuttle service, while a car rental service is also available. Some rooms include a kitchenette with a fridge and a microwave. Guests at the hotel can enjoy a continental or an American breakfast. There's an in-house snack bar and guests can also use the business area. San Diego Convention Center is 22 miles from Holiday Inn Express & Suites - Tijuana Otay by IHG, while San Diego – Santa Fe Depot Amtrak Station is 23 miles from the property. Tijuana International Airport is 1.2 miles away.

Holiday Inn Express & Suites - Tijuana Otay by IHG is located in Tijuana.

This 135 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Guest Services, Kitchen, Air Conditioner, and several others. This is a 3 star rated property and has over 424 reviews with the average score of 9.4 . Coming to Tijuana and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 135 Bedrooms Hotel if you want to learn more about this place in Tijuana. These details are authentic, as they are provided by our partner, booking.com.

This Holiday Inn Express & Suites - Tijuana Otay by IHG in Tijuana is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Holiday Inn Express & Suites - Tijuana Otay by IHG”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Wellness Facilities

Fireplace/Heating

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Breakfast

Kid-friendly buffet

Snack bar

Parking

Parking

Private Parking

Parking garage

Accessible parking

Electric vehicle charging station

Parking on site

Accessibility

Raised toilet

Toilet with grab rails

Visual aids (Braille)

Lowered sink

Wheelchair accessible

Activities

Movie nights

Fitness center

Fitness

Entertainment

Baby safety gates

Board games/Puzzles

General

Air conditioning

Heating

Non-smoking rooms

Smoke-free property

Designated smoking area

Wifi in all areas

Facilities for disabled guests

Safe

Elevator

Guest Services

Meeting/Banquet facilities

Shuttle service (free)

Shuttle service

Packed lunches

Fax/Photocopying

Dry cleaning

Suit press

Baggage storage

Shared lounge/TV area

Laundry

Room service

Business center

Car rental

24-hour front desk

Ironing service

Daily housekeeping

Invoice provided

Internet

Wifi

Free Wifi

Internet

Outdoors

Outdoor furniture

Terrace

Security/Safety

Security alarm

Smoke alarms

CCTV in common areas

24-hour security

CCTV outside property

Fire extinguishers

Use of cleaning chemicals that are effective against coronavirus

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Delivered food covered securely

Physical distancing in dining areas

All plates, cutlery, glasses, and other tableware sanitized

Thermometers for guests provided by property

Face masks for guests available

First aid kits available

Hand sanitizer in guest accommodation and common areas

Staff follow all safety protocols as directed by local authorities

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Process in place to check health of guests

Cashless payment available

Screens or physical barriers between staff and guests in appropriate areas

Physical distancing rules followed

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Payment Policy

Credit card required

Pet Policy

Pets are not allowed

Reviews

Value for money:

9.02

Location:

9.31

Staff:

9.3

Facilities:

9.34

Comfort:

9.53

Cleanliness:

9.5

Jose

Aug 11, 2025 07:00:00 AM

Review Score: 10

USA

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Everything.. no complaints

Negative: Hard to enter location..

See All Reviews

Room Arrangement

Room Info	Facilities
Standard King Room Room Type: Double Room Size: 32 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Bathtub or shower, Hairdryer, Walk-in shower, Toilet, Private bathroom, Conditioner, Body soap, Free toiletries, Towels, Toilet paper, Shampoo, Shower General Air conditioning, Carpeted, Ironing facilities, Tile/Marble floor, Safe, Smoke Alarm, Key card access, Iron, Trash cans Media & Technology Flat-screen TV, TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Microwave Living Area Sitting area, Desk Bedroom Linens, Childrens' cribs, Alarm clock, Wardrobe or closet Room Amenities Feather pillow, Socket near the bed, Non-feather pillow, Clothes rack Entertainment & Family Services Board games/puzzles Accessibility Accessible by elevator
Standard Room with Two Queen Beds Room Type: Double Room Size: 32 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Bathtub or shower, Hairdryer, Walk-in shower, Toilet, Private bathroom, Conditioner, Body soap, Free toiletries, Towels, Toilet paper, Shampoo, Shower General Air conditioning, Carpeted, Ironing facilities, Tile/Marble floor, Safe, Smoke Alarm, Key card access, Iron, Trash cans Media & Technology Flat-screen TV, TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Microwave Living Area Sitting area, Desk Bedroom Linens, Childrens' cribs, Alarm clock, Wardrobe or closet Room Amenities Feather pillow, Socket near the bed, Non-feather pillow, Clothes rack Entertainment & Family Services Board games/puzzles Accessibility Accessible by elevator
King Suite Room Type: Suite Room Size: 36 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Bathtub or shower, Hairdryer, Walk-in shower, Toilet, Private bathroom, Conditioner, Body soap, Free toiletries, Towels, Toilet paper, Shampoo, Shower General Air conditioning, Carpeted, Ironing facilities, Tile/Marble floor, Safe, Smoke Alarm, Key card access, Iron, Trash cans Media & Technology Flat-screen TV, TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Microwave Living Area Sitting area, Sofa, Desk Bedroom Linens, Childrens' cribs, Alarm clock, Wardrobe or closet Room Amenities Sofa bed, Feather pillow, Clothes rack, Socket near the bed, Non-feather pillow Entertainment & Family Services Board games/puzzles Accessibility Accessible by elevator
Queen Suite with Two Queen Beds Room Type: Suite Room Size: 36 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Bathtub or shower, Hairdryer, Walk-in shower, Toilet, Private bathroom, Conditioner, Body soap, Free toiletries, Towels, Toilet paper, Shampoo, Shower General Air conditioning, Carpeted, Ironing facilities, Tile/Marble floor, Safe, Smoke Alarm, Key card access, Iron, Trash cans Media & Technology Flat-screen TV, TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Microwave Living Area Sitting area, Sofa, Desk Bedroom Linens, Childrens' cribs, Alarm clock, Wardrobe or closet Room Amenities Feather pillow, Socket near the bed, Non-feather pillow, Clothes rack Entertainment & Family Services Board games/puzzles Accessibility Accessible by elevator
Standard Room Room Type: Double Room Size: 32 m²	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Bathtub or shower, Hairdryer, Walk-in shower, Toilet, Private bathroom, Conditioner, Body soap, Free toiletries, Towels, Toilet paper, Shampoo, Shower General Air conditioning, Carpeted, Ironing facilities, Tile/Marble floor, Safe, Smoke Alarm, Key card access, Iron, Trash cans Media & Technology Flat-screen TV, TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Microwave Living Area Sitting area, Desk Bedroom Linens, Childrens' cribs, Alarm clock, Wardrobe or closet Room Amenities Feather pillow, Socket near the bed, Non-feather pillow, Clothes rack Entertainment & Family Services Board games/puzzles Accessibility Accessible by elevator
Standard King Room - Accessible Room Type: Double Room Size: 40 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Bathtub or shower, Hairdryer, Walk-in shower, Toilet, Private bathroom, Conditioner, Body soap, Free toiletries, Towels, Toilet paper, Shampoo, Shower General Air conditioning, Carpeted, Interconnecting room(s) available, Ironing facilities, Tile/Marble floor, Safe, Smoke Alarm, Key card access, Iron, Trash cans Media & Technology Flat-screen TV, TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Microwave Living Area Sitting area, Desk Bedroom Linens, Childrens' cribs, Alarm clock, Wardrobe or closet Room Amenities Feather pillow, Socket near the bed, Non-feather pillow, Clothes rack Entertainment & Family Services Board games/puzzles Accessibility Shower chair, Adapted bath, Toilet with grab rails, Emergency cord in bathroom, Roll-in shower, Accessible by elevator
One-Bedroom King Suite Room Type: Suite Room Size: 72 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Bathtub or shower, Bathtub, Hairdryer, Walk-in shower, Toilet, Additional bathroom, Private bathroom, Conditioner, Body soap, Free toiletries, Towels, Toilet paper, Shampoo, Guest bathroom, Shower General Air conditioning, Carpeted, Ironing facilities, Tile/Marble floor, Safe, Smoke Alarm, Key card access, Iron, Trash cans Media & Technology Streaming service (like Netflix), Flat-screen TV, TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Kitchen Microwave, Refrigerator, Kitchenette, Dining table Living Area Dining area, Sitting area, Sofa, Desk Bedroom Linens, Childrens' cribs, Alarm clock, Wardrobe or closet Room Amenities Sofa bed, Feather pillow, Clothes rack, Socket near the bed, Non-feather pillow Entertainment & Family Services Board games/puzzles Accessibility Accessible by elevator
Superior Room Room Type: Double

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