Is this HB Xalapa pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the HB Xalapa have a swimming pool?

Yes, this HB Xalapa has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in HB Xalapa?

Best-rates for the HB Xalapa starts from $75 per night with includes Air Conditioner, Wheelchair Accessible, Business Services, Kitchen, Laundry, Parking, Pool, Accessibility, Security/Safety, Bedding/Linens, TV, Balcony/Terrace, Wellness Facilities, Restaurant, Guest Services, Bar, Breakfast, Child Friendly, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is HB Xalapa a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the HB Xalapa wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the HB Xalapa is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the HB Xalapa?

Based on the information reported by the owner or manager, the HB Xalapa indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for HB Xalapa?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

HB Xalapa | Hotel in Xalapa

| 9.2 (595 Reviews) | 1 Bathroom

Hotel in Xalapa

Hotel in Xalapa with free valet parking and a health club
An outdoor pool, a restaurant, and a health club are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
HB Xalapa offers 90 air-conditioned accommodations with safes and coffee/tea makers. Cable television is provided.

This Xalapa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Hair dryer

Towels

Toilet paper

Soap

Bedroom

Air conditioning

Bed sheets

LED light bulbs

Soundproofing

Laptop-friendly workspace

Desk

Iron/ironing board

Recycling

Eco-friendly cleaning products provided

Safe

Phone

Breakfast

1 bar

Room service available

1 restaurant

Buffet breakfast available for a fee daily 7 AM–11:00 AM: MXN 195 for adults and MXN 145 for children

Coffee/tea maker

Coffee/tea filters (reusable)

Parking

Wheelchair-accessible parking and van parking available

Free covered valet parking on site

Height restrictions apply for onsite parking

Electric car charging station on site

Free covered self parking on site

Accessibility

Elevator

Wheelchair-accessible registration desk

Handrails in stairways

Wheelchair-accessible public washroom

Lever door handles

Wheelchair-accessible lounge

Magnifying mirror

Front entrance ramp

2 on-site accessible parking spaces

Wheelchair-accessible fitness center

Wheelchair-accessible restaurant

Elevator door width (inches): 36

Well-lit path to entrance

Wheelchair-accessible van parking

Wheelchair-accessible parking

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Stairway handrail height (inches): 33

Wheelchair-accessible registration desk height (inches): 39

Wheelchairs available on site

Smooth flooring in room

Stair-free path to entrance

Wheelchair-accessible path to elevator

Activities

Fitness center

Outdoor pool

Entertainment

Cable channels

32-inch TV

General

Computer station

Conference center

Vending machine

Elevator

Front-desk safe

Banquet hall

Spanish

English

Annual offsets purchased for at least 10% of carbon footprint

Comprehensive recycling policy

Locally-owned & organized tours & activities

Renovated entire property - August 2024

At least 80% lighting from LEDs

At least 80% of food locally-sourced

Smoke-free property

Guest Services

Snack bar/deli

Outdoor pool

Laundry facilities

Soundproofed rooms

Daily housekeeping

24-hour front desk

Tour/ticket assistance

Luggage storage

Laundry facilities

Dry cleaning service

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Garden

Pool sun loungers

Terrace

Pool umbrellas

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 5:00 pm minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately mxn 195 for adults and mxn 145 for children pet deposit: mxn 1000 per day pet fee: mxn 500 per pet (varies based on length of stay) service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Food and water bowls are available pets allowed for an extra charge of mxn 500 per pet (varies based on length of stay), plus a deposit of mxn 1000 per day service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses eco-friendly cleaning products

Reviews

Sandra

Nov 10, 2025 08:55:18 AM

Review Score: 10

Summary: Clean, spacious room

See All Reviews

Room Arrangement

Room Info	Facilities
Junior Suite King Room Size: 409 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Ping - 11, Square meters - 38, Pets not allowed, Bathtub only, Extra bed count 1, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Square feet - 409, Balcony, Day bed, Bed count minimum 1, Bed count maximum 1, City view
Habitacion Estandar King Room Size: 344 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Bathtub only, Square feet - 344, Extra bed count 1, Number of bathrooms - 1, Ping - 10, Square meters - 32, Private bathroom, Rollaway/extra beds (free), Pool view, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1
Junior Suite Doble Room Size: 409 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Ping - 11, Square meters - 38, Pets not allowed, Bathtub only, Extra bed count 1, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Square feet - 409, Balcony, Day bed, Bed count minimum 2, City view, Bed count maximum 2
Habitacion Estandar Doble Room Size: 344 square feet m² 2 Double Beds	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Bathtub only, Square feet - 344, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Ping - 10, Square meters - 32, Private bathroom, Rollaway/extra beds (free), Pool view, Bed count minimum 2, City view, Bed count maximum 2
Habitacion Estandar King discapacitados Room Size: 344 square feet m² 1 King Bed	General Number of bedrooms - 0, Doorbell/telephone notification, Wheelchair-width doorways, Low bed height (inches) - 22, Doorway wheelchair width (inches) - 38, Transfer shower, Low desk height (inches) - 30, Square feet - 344, Grab bar - near toilet, Extra bed count 1, Lowered locks/deadbolt, Toilet grab bar height (centimeters) - 79, Square meters - 32, Shower grab bar height (inches) - 32, Doorway wheelchair width (centimeters) - 97, Low-height bed, Toilet grab bar height (inches) - 31, Wheelchair-accessible bathroom vanity, Height-adjusted amenities, Bed count minimum 1, Number of living rooms 0, Grab bar - in shower, Visual fire alarm, Low-height counters/sink, Low-height desk, Raised toilet seat, Shower only, Pets not allowed, Hand-held showerhead, Wheelchair accessible, Number of bathrooms - 1, Ping - 10, Lowered peephole/view port in door, Portable shower seat, Low counters/sink height (inches) - 29, Private bathroom, Rollaway/extra beds (free), Low desk height (centimeters) - 76, Low bed height (centimeters) - 56, Rainfall showerhead, Low counters/sink height (centimeters) - 74, Shower grab bar height (centimeters) - 81, Bed count maximum 1, City view