Is this Merida hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Merida hotel have a swimming pool?

Yes, this Merida hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Merida hotel?

Best-rates for the Merida hotel starts from $182 per night with includes Parking, Accessibility, Business Services, Restaurant, Bar, Entertainment, Internet, Security/Safety, Air Conditioner, Pool, TV, Bedding/Linens, Wellness Facilities, Kitchen, Balcony/Terrace, Spa, Guest Services, Breakfast, Child Friendly, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Merida hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Merida hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Merida hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Merida hotel?

Based on the information reported by the owner or manager, the Merida hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Merida hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hacienda Xcanatun, Angsana Heritage Collection | Hotel in Mérida

| 9.4 (485 Reviews) | 1 Bathroom

Merida Hotel | Hacienda Xcanatun, Angsana Heritage Collection

Hotel in Merida, Mérida

Luxury hotel with 2 restaurants, near GNP Insurance Forum
2 restaurants, 3 outdoor pools, and a full-service spa are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Hacienda Xcanatun, Angsana Heritage Collection offers 54 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Rooms open to furnished balconies. Beds feature Egyptian cotton sheets and premium bedding. 55-inch LED televisions come with premium satellite channels and first-run movies. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a fitness center.

Amenities

Air Conditioner

Parking

Pool

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Shower

Hair dryer

Private bathroom

Bathrobes

Soap

Toilet paper

Towels

Rainfall showerhead

Bedroom

Air conditioning

Blackout drapes/curtains

Free rollaway beds

Ceiling fan

Bed sheets

Egyptian cotton sheets

Premium bedding

Free cribs/infant beds

Safe

Guidebooks/recommendations

Window screens

Slippers

Laptop-friendly workspace

Local maps

Electrical adapters/chargers

Desk

Access via exterior corridors

Restaurant dining guide

Connecting rooms available

Phone

Breakfast

2 bars/lounges, 1 swim-up bar and 1 poolside bar

Room service available

2 restaurants

Local cuisine breakfast available for a fee daily 7:00 AM–11:30 AM: USD 27-40 for adults and USD 20-40 for children

Espresso maker

Minibar

Electric kettle

Coffee/tea maker

Parking

Wheelchair-accessible parking available

24-hour roundtrip airport shuttle (surcharge)

Free valet parking on site

Airport shuttle on request

Accessibility

Wheelchair-accessible registration desk

Wheelchair-accessible pool

Wheelchair-accessible parking

This property does not have elevators

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchairs available on site

Wheelchair-accessible concierge desk

Wheelchair accessible (may have limitations)

Wheelchair-accessible lounge

Wheelchair-accessible restaurant

Well-lit path to entrance

Upper floors accessible by stairs only

Activities

Full-service spa

Fitness center

3 outdoor pools

Entertainment

First-run movies

55-inch LED TV

Satellite channels

Premium channels

General

Banquet hall

Front-desk safe

English

Spanish

Romance packages available

Couples dining

Smoke-free property

Mosquito nets

Guest Services

Free rollaway/extra beds

Laundry facilities

3 outdoor pools

Free cribs/infant beds

Dry cleaning service

Tour/ticket assistance

24-hour front desk

Daily housekeeping

Laundry facilities

Luggage storage

Concierge services

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Outdoor entertainment area

Outdoor furniture

Terrace

Picnic area

Garden

Furnished balcony

Spa

Steam room

Massage - deep-tissue

Massage/treatment rooms

Body wraps

Couples treatment room(s)

Body treatments

Spa open daily

Facials

5 treatment rooms

Body scrubs

Aromatherapy

Massage - Thai

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. free rollaway/extra beds! free cribs (infant beds)!

Payment Policy

Fee for local cuisine breakfast: approximately usd 27 to 40 for adults, and usd 20 to 40 for children airport shuttle fee: usd 48 per vehicle (one-way, maximum occupancy 2) pet fee: usd 30 per pet, per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 22 lbs per pet) food and water bowls are available pets allowed for an extra charge of usd 30 per pet, per night pets cannot be left unattended specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Helen

Feb 1, 2026 11:49:42 AM

Review Score: 8

Summary: Beautiful sanctuary away from town, great place to relax after days of sightseeing. Waited a long time to get room at 4pm. The pool is amazing and water temperature is perfect. Food at restaurant very good. Spa is nice but very expensive

See All Reviews

Room Arrangement

Room Info	Facilities
Xcanatun Pool Suite Room Size: 2034 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 2034, Number of bedrooms - 1, Ping - 57, Courtyard view, Square meters - 189, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Private pool
Naj Junior Suite - King Room Size: 635 square feet m² 1 King Bed	General Square feet - 635, Number of bedrooms - 1, Ping - 18, Garden view, Square meters - 59, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Yaab Ambassador Suite - King Room Size: 1130 square feet m² 1 King Bed	General Square feet - 1130, Number of bedrooms - 1, Garden view, Square meters - 105, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Ping - 32
Kij Master Suite - King Room Size: 947 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 947, Ping - 27, Number of bedrooms - 1, Garden view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 88
Sayab Governor Suite - King Room Size: 1389 square feet m² 1 King Bed	General Square feet - 1389, Ping - 39, Square meters - 129, Number of bedrooms - 1, Garden view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Naj Junior Suite - Double Room Size: 635 square feet m² 2 Double Beds	General Square feet - 635, Number of bedrooms - 1, Ping - 18, Garden view, Square meters - 59, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Itza Plunge Pool Suite - King Room Size: 958 square feet m² 1 King Bed	General Square feet - 958, Ping - 27, Number of bedrooms - 1, Courtyard view, Bed count minimum 1, Extra bed count 1, Square meters - 89, Bed count maximum 1