Grand Fiesta Americana Chapultepec | Hotel in Mexico City

| 9.0 (983 Reviews) |   Pet Friendly  7 Bathrooms  31 Guests
Reforma Hotel | Grand Fiesta Americana Chapultepec

Hotel in Reforma, Mexico City

Overlooking Chapultepec Park in one of the best neighborhoods in Mexico City, this hotel offers relaxing spa services and gourmet dining within minutes of the city's main business, commercial and entertainment districts. Grand Fiesta Americana Chapultepec features the sophisticated Spa 19th. Specialty services include massages, body scrubs, hydrotherapy and aromatherapy. Feel pampered with the spa's use of unique ingredients such as gold, wine, chocolate, clay, milk and coffee. There is also a gym. The spacious, air-conditioned rooms at Grand Fiesta Americana Chapultepec have modern décor and offer views of Chapultepec Castle. Enjoy international cuisine for lunch and dinner in a contemporary atmosphere at Salammbô Restaurant. You can enjoy a drink in the Deco Bar.

Grand Fiesta Americana Chapultepec is located in Mexico City.

This 211 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Designated Smoking Area, Accessibility, Business Services, and several others. This is a 5 star rated property and has over 983 reviews with the average score of 9 . Coming to Mexico City and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 211 Bedrooms Hotel if you want to learn more about this place in Mexico City. These details are authentic, as they are provided by our partner, booking.com.

This Grand Fiesta Americana Chapultepec in Mexico City is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Grand Fiesta Americana Chapultepec”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Designated Smoking Area
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Bar
  • Special diet meals (on request)
  • Fruit
  • Restaurant
  • Breakfast in the room
  • Snack bar
  • Kids' meals
  • Kid-friendly buffet
  • Wine/Champagne
Parking
  • Accessible parking
  • Electric vehicle charging station
  • Parking
  • Parking on site
  • Private Parking
Accessibility
  • Toilet with grab rails
  • Lowered sink
  • Visual aids (Braille)
  • Visual aids (tactile signs)
  • Wheelchair accessible
Activities
  • Themed dinners
  • Spa/Wellness packages
  • Fitness
  • Haircut
  • Bike tours
  • Beauty services
  • Fitness center
  • Waxing services
  • Body treatments
  • Hairstyling
  • Spa lounge/Relaxation area
  • Body scrub
  • Full-body massage
  • Spa facilities
  • Massage chair
  • Makeup services
  • Sauna
  • Steam room
  • Back massage
  • Hair treatments
  • Live sports events (broadcast)
  • Foot massage
  • Facial treatments
  • Walking tours
  • Massage
  • Couples' massage
  • Spa
  • Hair coloring
  • Hand massage
  • Manicure
  • Head massage
  • Neck massage
Entertainment
  • Baby safety gates
General
  • Heating
  • Elevator
  • Soundproof rooms
  • Safe
  • Designated smoking area
  • Facilities for disabled guests
  • Smoke-free property
  • Air conditioning
  • Non-smoking rooms
  • Wifi in all areas
Guest Services
  • Business center
  • Pet basket
  • Shuttle service
  • Pet bowls
  • Express check-in/out
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Private check-in/out
  • Fax/Photocopying
  • Ironing service
  • Packed lunches
  • Concierge
  • Valet parking
  • Car rental
  • Baggage storage
  • Suit press
  • Grocery deliveries
  • Hair/Beauty salon
  • Shuttle service (additional charge)
  • Airport shuttle (additional charge)
  • Airport shuttle
  • Laundry
  • 24-hour front desk
  • Dry cleaning
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Outdoor furniture
Security/Safety
  • Key card access
  • CCTV in common areas
  • Smoke alarms
  • Fire extinguishers
  • CCTV outside property
  • 24-hour security
  • Security alarm
  • Key access
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Face masks for guests available
  • Process in place to check health of guests
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Access to healthcare professionals
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
  • Mobile app for room service
  • Contactless check-in/out
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

Upon check-in photo identification and credit card is required. all special requests are subject to availability upon check-in. special requests cannot be guaranteed and may incur additional charges, please note that the property offers guest access with a guide dog, 25 percent off on food and beverage. discount does not apply for breakfast, discounts are non cumulative. other restrictions may apply. not combinable with any other promo unless specified.

Reviews

Value for money:
8.58
Location:
9.41
Staff:
9.25
Facilities:
9.03
Comfort:
9.42
Cleanliness:
9.4
Glenn
Oct 29, 2025 07:00:00 AM
Review Score:   7
USA
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Double Room
Room Type: Double
Room Size: 35 m2
2 Full bed(s) Bed
Deluxe Double Room

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Private bathroom, Towels, Hairdryer, Shower cap, Shower, Bathrobe, Body soap, Conditioner, Slippers, Shampoo, Free toiletries, Toilet paper, Bathtub or shower, Toothbrush

General

Iron, Heating, Trash cans, Safe, Ironing facilities, Air conditioning, Interconnecting room(s) available

Media & Technology

iPod dock, Flat-screen TV, Satellite channels, Cable channels, Radio, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

City view, View, Landmark view

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Coffee machine

Accessibility

Accessible by elevator, Raised toilet, Entire unit wheelchair accessible, Adapted bath

Room Amenities

Non-feather pillow, Clothes rack, Socket near the bed

Entertainment & Family Services

Board games/puzzles

Cleanliness & disinfection

Hand sanitizer
Deluxe Double Room with Park View
Room Type: Double
Room Size: 35 m2
2 Full bed(s) Bed
Deluxe Double Room with Park View

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Private bathroom, Towels, Hairdryer, Shower cap, Shower, Bathrobe, Body soap, Conditioner, Slippers, Shampoo, Free toiletries, Toilet paper, Toothbrush

General

Iron, Heating, Trash cans, Safe, Ironing facilities, Air conditioning, Interconnecting room(s) available

Media & Technology

iPod dock, Flat-screen TV, Satellite channels, Cable channels, Radio, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

Garden view, View, Landmark view

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Coffee machine

Accessibility

Accessible by elevator, Raised toilet, Adapted bath, Roll-in shower, Shower chair, Entire unit wheelchair accessible

Room Amenities

Non-feather pillow, Clothes rack, Socket near the bed

Cleanliness & disinfection

Hand sanitizer
Deluxe King Room
Room Type: Double
Room Size: 35 m2
1 King bed(s) Bed
Deluxe King Room

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Private bathroom, Towels, Hairdryer, Shower cap, Shower, Bathrobe, Body soap, Conditioner, Slippers, Shampoo, Free toiletries, Toilet paper, Bathtub or shower, Toothbrush

General

Iron, Heating, Trash cans, Safe, Ironing facilities, Air conditioning

Media & Technology

iPod dock, Flat-screen TV, Satellite channels, Cable channels, Radio, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

View, Landmark view

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Coffee machine

Accessibility

Accessible by elevator, Raised toilet, Entire unit wheelchair accessible, Adapted bath

Room Amenities

Clothes rack, Socket near the bed

Cleanliness & disinfection

Hand sanitizer
Deluxe King Room with Park View
Room Type: Double
Room Size: 35 m2
1 King bed(s) Bed
Deluxe King Room with Park View

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Private bathroom, Towels, Hairdryer, Shower cap, Shower, Bathrobe, Body soap, Conditioner, Slippers, Shampoo, Free toiletries, Toilet paper, Bathtub or shower, Toothbrush

General

Iron, Heating, Trash cans, Safe, Ironing facilities, Air conditioning

Media & Technology

iPod dock, Flat-screen TV, Satellite channels, Cable channels, Radio, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

City view, Garden view, View, Landmark view

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Coffee machine

Accessibility

Accessible by elevator, Raised toilet, Entire unit wheelchair accessible, Adapted bath

Room Amenities

Clothes rack, Socket near the bed

Cleanliness & disinfection

Hand sanitizer
Fiesta Club Double Room
Room Type: Double
Room Size: 35 m2
2 Full bed(s) Bed
Fiesta Club Double Room

Food & Drink

Bottle of water, Minibar

General

Iron, Heating, Trash cans, Safe, Ironing facilities, Air conditioning, Interconnecting room(s) available

Media & Technology

iPod dock, Flat-screen TV, Satellite channels, Cable channels, Radio, Telephone, TV

Bathroom

Private bathroom, Towels, Hairdryer, Shower cap, Bathrobe, Body soap, Conditioner, Slippers, Shampoo, Free toiletries, Toilet paper, Bathtub or shower, Toothbrush

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Coffee machine

View

City view

Accessibility

Accessible by elevator, Raised toilet, Entire unit wheelchair accessible, Adapted bath

Room Amenities

Clothes rack, Socket near the bed, Feather pillow

Entertainment & Family Services

Board games/puzzles

Cleanliness & disinfection

Hand sanitizer
Fiesta Club King Room
Room Type: Double
Room Size: 35 m2
1 King bed(s) Bed
Fiesta Club King Room

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Private bathroom, Towels, Hairdryer, Shower cap, Shower, Bathrobe, Body soap, Conditioner, Slippers, Shampoo, Free toiletries, Toilet paper, Toothbrush

General

Iron, Heating, Trash cans, Safe, Ironing facilities, Air conditioning

Media & Technology

iPod dock, Flat-screen TV, Satellite channels, Cable channels, Radio, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

City view, View, Landmark view

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Coffee machine

Accessibility

Accessible by elevator, Raised toilet, Entire unit wheelchair accessible, Adapted bath

Room Amenities

Clothes rack, Socket near the bed, Feather pillow

Entertainment & Family Services

Board games/puzzles

Cleanliness & disinfection

Hand sanitizer
Fiesta Club 1 King Park View
Room Type: Double
Room Size: 35 m2
1 Queen bed(s) Bed
Fiesta Club 1 King Park View

Food & Drink

Tea/Coffee maker

Bathroom

Shower

Media & Technology

TV

General

Air conditioning

Living Area

Desk

View

View, City view

Kitchen

Coffee machine

Bedroom

Childrens' cribs

Cleanliness & disinfection

Hand sanitizer
Fiesta Club 2 Double Park View
Room Type: Double
Room Size: 35 m2
2 Full bed(s) Bed
Fiesta Club 2 Double Park View

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Towels, Hairdryer, Shower cap, Shower, Body soap, Conditioner, Shampoo, Toilet paper, Bathtub or shower, Toothbrush

Media & Technology

Flat-screen TV, Satellite channels, Cable channels, Telephone, TV

General

Air conditioning

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

View, Landmark view

Bedroom

Alarm clock, Childrens' cribs

Kitchen

Coffee machine

Accessibility

Entire unit wheelchair accessible

Room Amenities

Socket near the bed

Cleanliness & disinfection

Hand sanitizer
Junior Suite 1 King
Room Type: Suite
Room Size: 43 m2
1 Queen bed(s) Bed
Junior Suite 1 King

Media & Technology

TV

View

City view, View, Landmark view

Bathroom

Additional bathroom

Bedroom

Childrens' cribs
Check Hotel Availability
Nightly rates from:
USD US $327
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