Is this Fairmont Heritage Place Mayakoba pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Fairmont Heritage Place Mayakoba have a swimming pool?

Yes, this Fairmont Heritage Place Mayakoba has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Fairmont Heritage Place Mayakoba?

Best-rates for the Fairmont Heritage Place Mayakoba starts from $2,702 per night with includes Wheelchair Accessible, Ocean View, Business Services, Child Friendly, Laundry, Air Conditioner, Parking, Security/Safety, Guest Services, Entertainment, Internet, Kitchen, View, Balcony/Terrace, Sports/Activities, Wellness Facilities, Spa, Restaurant, Barbecue/Outdoor Cooking, TV, Accessibility, Bar, Toiletries, Breakfast, Pool, Bedding/Linens with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Fairmont Heritage Place Mayakoba a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Fairmont Heritage Place Mayakoba wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Fairmont Heritage Place Mayakoba is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Fairmont Heritage Place Mayakoba?

Based on the information reported by the owner or manager, the Fairmont Heritage Place Mayakoba indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Fairmont Heritage Place Mayakoba?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Fairmont Heritage Place Mayakoba | Resort in Playa del Carmen

| 10.0 (18 Reviews) | 1 Bathroom

Mayakoba Resort | Fairmont Heritage Place Mayakoba

Resort in Mayakoba, Playa del Carmen

Luxury resort on the beach, with 2 outdoor pools
Spend the day relaxing at Fairmont Heritage Place Mayakoba's private white sand beach, practicing your swing on the golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 8 restaurants.
Fairmont Heritage Place Mayakoba offers 34 air-conditioned accommodations with minibars (stocked with some free items) and safes. Rooms open to patios. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Accommodations at this 5-star resort have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a private beach, 4 outdoor tennis courts, and a health club. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Bathrobes

Designer toiletries

Hair dryer

Shower/tub combination

Towels

Toilet paper

Soap

Bedroom

Free cribs/infant beds

Ceiling fan

Blackout drapes/curtains

Hypo-allergenic bedding

Premium bedding

Air conditioning

Bed sheets

Connecting rooms available

Children's slippers

Slippers

Individually furnished

Laptop-friendly workspace

Turndown service

Free local calls

Desk

Individually decorated

Free newspapers

Restaurant dining guide

Iron/ironing board

Eco-friendly cleaning products provided

Separate sitting area

Safe

Phone

Breakfast

8 restaurants and 1 coffee shop/cafe

Full breakfast available for a fee daily 7:00 AM–11:30 AM: USD 15-30 per person

3 bars/lounges and 1 beach bar

24-hour room service

Free bottled water

Blender

Free minibar (some items)

Microwave

Oven

Coffee/tea maker

Cookware/dishes/utensils

Dining room

Refrigerator

Dishwasher

Paper towels

Kitchen

Parking

Wheelchair-accessible parking available

Free uncovered self parking on site

Electric car charging station on site

Accessibility

Wheelchair-accessible path of travel

Elevator

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-width doorways

Wheelchair-accessible pool

Wheelchair-accessible spa

Wheelchair-accessible fitness center

Wheelchair-accessible public washroom

Wheelchair-accessible parking

Wheelchair-accessible lounge

Wheelchair-accessible concierge desk

Wheelchair-accessible restaurant

Stair-free path to entrance

In-room accessibility

Wheelchair-accessible path to elevator

Activities

Fitness center (free access)

Beach volleyball

Golf driving range

Ecotours

Windsurfing

Beach yoga

2 outdoor pools

Golf course

Fitness classes

Children's pool

Tennis

Racquetball/squash

4 outdoor tennis courts

24-hour fitness center

Archery

Kayaking

Hiking/biking trails

Yoga classes

Snorkeling

Free bicycle rentals

Free beach club

Volleyball

Full-service spa

Pilates classes

Entertainment

Flat-screen TV

General

Business center

Computer station

Elevator

Grocery/convenience store

Spanish

English

French

Couples dining

Smoke-free property

Beach towels

Romance packages available

Guest Services

Free cribs/infant beds

Highchair

Microwave

Separate dining area

Grocery/convenience store

Full-sized refrigerator

Supervised childcare (surcharge)

Snack bar/deli

Children's pool

Babysitting (surcharge)

Children's club (surcharge)

In-room child care (surcharge)

Children's dinnerware

Laundry facilities

Baby bath

Kitchen

2 outdoor pools

Dry cleaning service

Golf lessions with a pro

Concierge services

Golf clubhouse

Daily housekeeping

24-hour front desk

Tour/ticket assistance

Turndown service

Water sports equipment

Laundry facilities

Golf clubs

Golf pro shop

Golf cart

Porter/bellhop

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Garden

Outdoor entertainment area

Free beach cabanas

BBQ grill(s)

Beach umbrellas

Terrace

Beach loungers

Private beachfront location

Pool umbrellas

Outdoor furniture

Patio

Spa

Detox wraps

Massage - hot stone

Massage - deep-tissue

Body wraps

Spa open daily

Steam room

Facials

Outdoor treatment areas

Hydrotherapy

Sauna

Body treatments

Couples treatment room(s)

Manicures and pedicures

Reflexology

Body scrubs

20 treatment rooms

Aromatherapy

Massage - on the beach

Massage/treatment rooms

Policies

Check-in

Check-in start time: 4:00 pm; check-in end time: midnight contactless check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Fee for full breakfast: approximately usd 15 to 30 per person pet fee: usd 31.76 per pet, per day service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Food and water bowls are available pets allowed for an extra charge of usd 31.76 per pet, per day service animals are welcome, and are exempt from fees welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number 008-007-006586/2025 special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

LEIDY

Aug 27, 2025 11:29:00 PM

Review Score: 10

Summary: s

See All Reviews

Room Arrangement

Room Info	Facilities
Villa, 3 Bedrooms (Garden) Room Size: 3094 square feet m² 4 King Beds and Twin Beds	General Bed count minimum 4, Pet-friendly room, Number of living rooms 0, Square feet - 3094, Number of bathrooms - 1, Ping - 87, Private bathroom, Garden view, Number of bedrooms - 3, Location - below ground, Private plunge pool, Bed count maximum 4, Square meters - 287
Villa, 3 Bedrooms (Penthouse) Room Size: m² 4 King Beds and Twin Beds	General Bed count minimum 4, Number of living rooms 0, Private bathroom, Garden view, Number of bedrooms - 3, Pets not allowed, Bed count maximum 4, Number of bathrooms - 1
Villa, 4 Bedrooms (Penthouse) Room Size: 6300 square feet m² 5 King Beds and Twin Beds	General Pet-friendly room, Number of living rooms 0, Bed count minimum 5, Square meters - 585, Location - top floor, Private pool, Number of bathrooms - 1, Square feet - 6300, Private bathroom, Garden view, Number of bedrooms - 4, Ping - 177, Bed count maximum 5
Villa, 3 Bedrooms (Middle floor) Room Size: 4603 square feet m² 4 King Beds and Twin Beds	General Ping - 129, Bed count minimum 4, Pet-friendly room, Number of living rooms 0, Yard, Square meters - 428, Number of bathrooms - 1, Private bathroom, Location - ground floor, Garden view, Number of bedrooms - 3, Square feet - 4603, Private plunge pool, Bed count maximum 4