El Paraiso Hotel Tulum | Hotel in Tulum

| 9.2 (152 Reviews) |  1 Bathroom
Playa Paraiso Hotel | El Paraiso Hotel Tulum

Hotel in Playa Paraiso, Tulum

Spend the day catching some rays at El Paraiso Hotel Tulum's private white sand beach, relaxing by one of the hotel's 2 outdoor swimming pools, or pampering yourself at the full-service spa.
Change of towels is available on request.
El Paraiso Hotel Tulum offers 15 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. These individually decorated and furnished accommodations include desks. Beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
A private beach and complimentary bicycles are featured at the hotel. 2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Ocean View
Balcony/Terrace
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Eco Friendly
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shampoo
  • Soap
  • Designer toiletries
  • Shower
  • Hair dryer
  • Private bathroom
  • Towels
  • Toilet paper
  • Rainfall showerhead
Bedroom
  • Down comforter
  • Blackout drapes/curtains
  • Air conditioning
  • Bed sheets
  • Premium bedding
  • Individually furnished
  • Iron/ironing board (on request)
  • Local maps
  • Recycling
  • Bulk dispenser for toiletries
  • Individually decorated
  • Safe
  • Desk
  • In-room massage
  • Guidebooks/recommendations
  • Window screens
  • Eco-friendly cleaning products used
Breakfast
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available
  • 1 beach bar and 1 bar
  • Free cooked-to-order breakfast available daily 8:00 AM–10:00 AM
  • Coffee/tea in common area(s)
  • Free bottled water
  • Champagne service
  • Mini-fridge
  • Minibar
Parking
  • Free secured, uncovered self parking on site
Accessibility
  • This property does not have elevators
  • Smooth flooring in room
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Scooter/moped rentals
  • Ecotours
  • Fishing
  • Motor boating
  • Swimming
  • Snorkeling
  • Bicycle tour information
  • Free beach club
  • Full-service spa
  • Foosball table
  • Beach volleyball
  • Volleyball
  • 2 outdoor pools
  • Designer stores
  • Free bicycle rentals
  • Bike parking
General
  • Gift shop/newsstand
  • Water dispenser
  • Spanish
  • English
  • Beach towels
  • Locally-owned & organized tours & activities
  • Shared microwave
  • Water dispenser
  • Romance packages available
  • Mosquito nets
  • Vegan dining options
  • Games
  • At least 80% of food locally-sourced
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Designated smoking areas
  • Local culture & ecosystem education
  • Vegetarian dining options
  • Books
Guest Services
  • Pool toys
  • Mini-fridge
  • Art supplies
  • Snack bar/deli
  • Beach toys
  • 2 outdoor pools
  • Luggage storage
  • Daily housekeeping
  • Multilingual staff
  • Change of towels (on request)
  • Dry cleaning service
  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Outdoors
  • Outdoor furniture
  • Pool sun loungers
  • Garden
  • Private beachfront location
  • Pool umbrellas
  • Beach umbrellas
  • Beach loungers
  • Balcony or patio
Spa
  • Massage - Swedish
  • Massage - sports
  • Massage - deep-tissue
  • Spa open daily
  • Massage - on the beach

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available early check-in subject to availability minimum check-in age: 21
Check-out
A late check-out fee will be charged check-out before noon contactless check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! up to 2 children 4 years old and younger stay free when using existing bedding. children may not be eligible for complimentary breakfast.
Payment Policy
Late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses eco-friendly cleaning products

Reviews

Trond
Feb 23, 2026 09:05:59 AM
Review Score:   10
Summary: Very friendly staff with a familiar feel, the room was nicely decorated.
See All Reviews

Room Arrangement

Room Info Facilities
Exclusive Bungalow, Multiple Beds
Room Size: 961 square feet m2
3 King Bed and Twin Sofa Beds
Exclusive Bungalow, Multiple Beds

General

Ping - 26.9, Dining table, Electric kettle, Number of bedrooms - 1, Coffee/tea maker, Sea view, Laptop-friendly workspace, Square feet - 961, Square meters - 89, Number of living rooms 1, Separate dining area, Free cribs/infant beds, Cookware, dishware, and utensils, Location - ground floor, No rollaway/extra beds, Noise-free rooms not guaranteed, Espresso maker, Bed count maximum 3, Access via exterior corridors, Bed count minimum 3
Deluxe Double Room
Room Size: 534 square feet m2
2 Double Beds
Deluxe Double Room

General

Square feet - 534, Electric kettle, Number of bedrooms - 1, Sea view, Ping - 15.0, Square meters - 49.6, Laptop-friendly workspace, Location - top floor, Swim-up room access (shared pool), No rollaway/extra beds, No cribs (infant beds), Noise-free rooms not guaranteed, Free tea bags/instant coffee, Bed count minimum 2, Bed count maximum 2
Luxury Double Room
Room Size: 534 square feet m2
1 King Bed
Luxury Double Room

General

Number of living rooms 0, Square feet - 534, Number of bedrooms - 0, Electric kettle, Sea view, Laptop-friendly workspace, Swim-up room access (shared pool), Location - ground floor, Square meters - 50, No rollaway/extra beds, Ping - 15, No cribs (infant beds), Noise-free rooms not guaranteed, Free tea bags/instant coffee, Bed count minimum 1, Bed count maximum 1
Deluxe Suite, 2 Queen Beds
Room Size: 391 square feet m2
2 Queen Beds
Deluxe Suite, 2 Queen Beds

General

Electric kettle, Number of bedrooms - 1, Coffee/tea maker, Laptop-friendly workspace, Square meters - 36.3, Free cribs/infant beds, Square feet - 391, No rollaway/extra beds, Ping - 11.0, Espresso maker, Garden view, Bed count minimum 2, Bed count maximum 2
Deluxe Suite, 1 King Bed with Sofa bed
Room Size: 388 square feet m2
2 King Bed and Large Twin Sofa Bed
Deluxe Suite, 1 King Bed with Sofa bed

General

Electric kettle, Number of bedrooms - 1, Coffee/tea maker, Laptop-friendly workspace, Square meters - 36, Square feet - 388, Free cribs/infant beds, No rollaway/extra beds, Espresso maker, Garden view, Bed count minimum 2, Ping - 10.90, Bed count maximum 2
Superior Room, 2 Queen Beds
Room Size: 249 square feet m2
2 Queen Beds
Superior Room, 2 Queen Beds

General

Square feet - 249, Ping - 7.0, Electric kettle, Number of bedrooms - 1, Ceiling fan, Extra bed count 0, Square meters - 23, Free cribs/infant beds, No rollaway/extra beds, Noise-free rooms not guaranteed, Garden view, Free tea bags/instant coffee, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this El Paraiso Hotel Tulum pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the El Paraiso Hotel Tulum have a swimming pool?

Yes, this El Paraiso Hotel Tulum has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in El Paraiso Hotel Tulum?

Best-rates for the El Paraiso Hotel Tulum starts from $252 per night with includes Parking, Pool, View, Ocean View, Bedding/Linens, Restaurant, Child Friendly, Internet, Air Conditioner, Spa, Bar, Guest Services, Entertainment, Laundry, Balcony/Terrace, Eco Friendly, Kitchen, Designated Smoking Area, Sports/Activities, Wellness Facilities, Toiletries, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is El Paraiso Hotel Tulum a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the El Paraiso Hotel Tulum wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the El Paraiso Hotel Tulum has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the El Paraiso Hotel Tulum?

Based on the information reported by the owner or manager, the El Paraiso Hotel Tulum indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for El Paraiso Hotel Tulum?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD252
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