Is this Conrad Tulum Riviera Maya pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Conrad Tulum Riviera Maya?

Check-in time for Conrad Tulum Riviera Maya starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Conrad Tulum Riviera Maya have a swimming pool?

Yes, this Conrad Tulum Riviera Maya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Conrad Tulum Riviera Maya?

Best-rates for the Conrad Tulum Riviera Maya starts from $346 per night with includes Wellness Facilities, Spa, Parking, Oceanfront, Transportation/Shuttle, Ocean View, Balcony/Terrace, Accessibility, Restaurant, Breakfast, Air Conditioner, Pool, Guest Services, View, Security/Safety, Business Services, Pet Friendly, TV, Wheelchair Accessible, Private Beach, Child Friendly, Laundry, Sports/Activities, Bar, Entertainment, Hot Tub, Fireplace/Heating, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Conrad Tulum Riviera Maya a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Conrad Tulum Riviera Maya wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Conrad Tulum Riviera Maya is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Conrad Tulum Riviera Maya?

Based on the information reported by the owner or manager, the Conrad Tulum Riviera Maya indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Conrad Tulum Riviera Maya?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Conrad Tulum Riviera Maya | Resort in Tulum

| 8.2 (134 Reviews) | Pet Friendly 15 Bathrooms 44 Guests

Chacalal Resort | Conrad Tulum Riviera Maya

Resort in Chacalal, Tulum

Located in Tulum, a 2-minute walk from Chemuyil Beach, Conrad Tulum Riviera Maya has accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. Among the various facilities are a private beach area, a shared lounge, as well as a terrace. The property provides a 24-hour front desk, airport transportation, a kids' club and free WiFi. All rooms at the resort come with air conditioning, a seating area, a flat-screen TV with cable channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. The rooms have a coffee machine, while selected rooms also feature a balcony and others also feature sea views. The rooms will provide guests with a minibar. The breakfast offers buffet, continental or American options. At Conrad Tulum Riviera Maya you'll find a restaurant serving American, Caribbean and Greek cuisine. Vegetarian, vegan and gluten-free options can also be requested. The accommodation has a playground. The area is popular for cycling, and car rental is available at this 5-star resort. Tulum Archeological Site is 14 miles from Conrad Tulum Riviera Maya, while ADO International Bus Station is 26 miles from the property. Cozumel International Airport is 35 miles away.

Conrad Tulum Riviera Maya is located in Tulum.

This 349 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wellness Facilities, Spa, Parking, and several others. This is a 5 star rated property and has over 134 reviews with the average score of 8.2 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 349 Bedrooms Resort if you want to learn more about this place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Conrad Tulum Riviera Maya in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Conrad Tulum Riviera Maya”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

View

Wheelchair Accessible

Private Beach

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Restaurant

Coffee house on site

Kids' meals

Breakfast in the room

Wine/Champagne

Parking

Parking on site

Parking

Private Parking

Free parking

Accessibility

Wheelchair accessible

Activities

Spa/Wellness packages

Body wrap

Pedicure

Fitness center

Hairstyling

Facial treatments

Diving

Cycling

Game room

Entertainment staff

Bike tours

Head massage

Hair treatments

Neck massage

Tour or class about local culture

Water sports facilities on site

Manicure

Beachfront

Playground

Body treatments

Back massage

Hot tub/Jacuzzi

Fitness

Haircut

Kids' club

Full-body massage

Private beach area

Yoga classes

Fitness classes

Evening entertainment

Spa facilities

Beach

Live music/Performance

Snorkeling

Hand massage

Makeup services

Sauna

Foot massage

Pool table

Couples' massage

Massage

Beauty services

Spa lounge/Relaxation area

Entertainment

Board games/Puzzles

Indoor play area

General

Air conditioning

Non-smoking rooms

Facilities for disabled guests

Elevator

Family rooms

Safe

Smoke-free property

Pet friendly

Guest Services

Shared lounge/TV area

ATM on site

Airport shuttle (additional charge)

Ironing service

Meeting/Banquet facilities

Valet parking

Dry cleaning

Suit press

Airport shuttle

24-hour front desk

Express check-in/out

Concierge

Private check-in/out

Room service

Baggage storage

Car rental

Tour desk

Currency exchange

Daily housekeeping

Business center

Laundry

Invoice provided

Internet

Free Wifi

Wifi

Internet

Outdoors

Outdoor pool

Outdoor furniture

Terrace

Outdoor fireplace

Outdoor pool (year-round)

Sun deck

Security/Safety

Key card access

24-hour security

Smoke alarms

Fire extinguishers

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation sealed after cleaning

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Delivered food covered securely

Food can be delivered to guest accommodation

Breakfast to-go containers

Process in place to check health of guests

Face masks for guests available

Staff follow all safety protocols as directed by local authorities

First aid kits available

Hand sanitizer in guest accommodation and common areas

Mobile app for room service

Cashless payment available

Physical distancing rules followed

Contactless check-in/out

Spa

Pool bar

Beach chairs/Loungers

Kids' pool

Infinity pool

Swimming pool

Beach umbrellas

Pool with view

Transportation/Shuttle

Airport drop-off

Airport pickup

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are allowed upon request and charges may apply.

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

License number: 009-007-007445/2025

Reviews

Value for money:

8.18

Location:

8.77

Staff:

8.99

Facilities:

9.3

Comfort:

9.3

Cleanliness:

9.38

Katy

Sep 18, 2025 07:00:00 AM

Review Score: 9

Serbia

Reviewer Type: Family With Children

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
King Room with Partial Ocean View Room Type: Double Room Size: 52 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Internet Internet facilities Bathroom Body soap, Shower, Towels, Toilet, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom General Heating, Air conditioning, Iron, Privacy curtain, Ironing facilities, Safe, Laptop safe Media & Technology Telephone, Radio, Cable channels, TV, Flat-screen TV Outdoors Balcony Living Area Sitting area Bedroom Linens, Alarm clock View Sea view Kitchen Coffee machine Room Amenities Socket near the bed
Governors Suite Room Type: Suite Room Size: 145 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Internet Internet facilities Bathroom Slippers, Shower, Towels, Toilet, Body soap, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom General Heating, Air conditioning, Iron, Privacy curtain, Ironing facilities, Safe, Laptop safe Media & Technology Telephone, Radio, Cable channels, TV, Flat-screen TV Outdoors Balcony Kitchen Coffee machine, Refrigerator, Microwave Living Area Sitting area Bedroom Linens, Alarm clock View Sea view Room Amenities Socket near the bed
King Room with Tropical View Room Type: Double Room Size: 52 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Internet Internet facilities Bathroom Body soap, Shower, Towels, Toilet, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom General Heating, Air conditioning, Iron, Privacy curtain, Ironing facilities, Safe, Laptop safe Media & Technology Telephone, Radio, Cable channels, TV, Flat-screen TV Outdoors Balcony Living Area Sitting area Bedroom Linens, Alarm clock View Garden view, Sea view Kitchen Coffee machine Room Amenities Socket near the bed
King Room with Ocean View Room Type: Double Room Size: 52 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Internet Internet facilities Bathroom Body soap, Shower, Towels, Toilet, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom General Heating, Air conditioning, Iron, Privacy curtain, Ironing facilities, Safe, Laptop safe Media & Technology Telephone, Radio, Cable channels, TV, Flat-screen TV Outdoors Balcony Living Area Sitting area Bedroom Linens, Alarm clock View Sea view Kitchen Coffee machine Room Amenities Socket near the bed
King Room with Roll-In Shower - Mobility Access Room Type: Double Room Size: 52 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Internet Internet facilities Bathroom Body soap, Shower, Towels, Toilet, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom General Heating, Air conditioning, Iron, Privacy curtain, Ironing facilities, Safe, Laptop safe Media & Technology Telephone, Radio, Cable channels, TV, Flat-screen TV Outdoors Balcony Living Area Sitting area Bedroom Linens, Alarm clock View Garden view, Sea view Kitchen Coffee machine Room Amenities Socket near the bed
Presidential King Suite Room Type: Suite Room Size: 186 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Internet Internet facilities Bathroom Slippers, Shower, Towels, Toilet, Body soap, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom General Heating, Air conditioning, Iron, Privacy curtain, Ironing facilities, Safe, Laptop safe Media & Technology Telephone, Radio, Cable channels, TV, Flat-screen TV Outdoors Balcony Kitchen Coffee machine, Refrigerator, Microwave Living Area Sitting area Bedroom Linens, Alarm clock View Sea view Room Amenities Socket near the bed
Queen Room with Two Queen Beds and Partial Ocean View Room Type: Quad Room Size: 52 m² 2 Queen bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Internet Internet facilities Bathroom Body soap, Shower, Towels, Toilet, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom General Heating, Air conditioning, Iron, Privacy curtain, Ironing facilities, Safe, Laptop safe Media & Technology Telephone, Radio, Cable channels, TV, Flat-screen TV Outdoors Balcony Living Area Sitting area Bedroom Linens, Alarm clock View Sea view Kitchen Coffee machine Room Amenities Socket near the bed
Queen Room with Two Queen Beds and Tropical View Room Type: Quad Room Size: 52 m² 2 Queen bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Internet Internet facilities Bathroom Body soap, Shower, Towels, Toilet, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom General Heating, Air conditioning, Iron, Privacy curtain, Ironing facilities, Safe, Laptop safe Media & Technology Telephone, Radio, Cable channels, TV, Flat-screen TV Outdoors Balcony Living Area Sitting area Bedroom Linens, Alarm clock View Garden view, Sea view Kitchen Coffee machine Room Amenities Socket near the bed
Queen Room with Two Queen Beds and Ocean View Room Type: Quad Room Size: 52 m² 2 Queen bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Internet Internet facilities Bathroom Body soap, Shower, Towels, Toilet, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom General Heating, Air conditioning, Iron, Privacy curtain, Ironing facilities, Safe, Laptop safe Media & Technology Telephone, Radio, Cable channels, TV, Flat-screen TV Outdoors Balcony Living Area Sitting area Bedroom Linens, Alarm clock View Sea view Kitchen Coffee machine Room Amenities Socket near the bed
King Room with Ocean View Room Type: Double Room Size: 52 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Slippers, Shower, Towels, Toilet, Body soap, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom General Heating, Air conditioning, Iron, Privacy curtain, Ironing facilities, Safe, Laptop safe Media & Technology Telephone, Radio, Cable channels, TV, Flat-screen TV Outdoors Balcony Living Area Sitting area Bedroom Linens, Alarm clock View Sea view Kitchen Coffee machine Room Amenities Socket near the bed
King Suite with Ocean View Room Type: Suite Room Size: 99 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Slippers, Shower, Towels, Toilet, Body soap, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom General Heating, Air conditioning, Iron, Privacy curtain, Ironing facilities, Safe, Laptop safe Media & Technology Telephone, Radio, Cable channels, TV, Flat-screen TV Outdoors Balcony Living Area Sitting area Bedroom Linens, Alarm clock View Sea view Kitchen Coffee machine Room Amenities Socket near the bed
King Suite with Tropical View Room Type: Suite Room Size: 99 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Slippers, Shower, Towels, Toilet, Body soap, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom General Heating, Air conditioning, Iron, Privacy curtain, Ironing facilities, Safe, Laptop safe Media & Technology Telephone, Radio, Cable channels, TV, Flat-screen TV Outdoors Balcony Living Area Sitting area Bedroom Linens, Alarm clock View Garden view Kitchen Coffee machine Room Amenities Socket near the bed
King Room with Partial Ocean View Room Type: Double Room Size: 52 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Slippers, Shower, Towels, Toilet, Body soap, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom General Heating, Air conditioning, Iron, Privacy curtain, Ironing facilities, Safe, Laptop safe Media & Technology Telephone, Radio, Cable channels, TV, Flat-screen TV Outdoors Balcony Living Area Sitting area Bedroom Linens, Alarm clock View Sea view Kitchen Coffee machine Room Amenities Socket near the bed
Queen Room with Two Queen Beds and Ocean View Room Type: Quad Room Size: 52 m² 2 Queen bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Slippers, Shower, Towels, Toilet, Body soap, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom General Heating, Air conditioning, Iron, Privacy curtain, Ironing facilities, Safe, Laptop safe Media & Technology Telephone, Radio, Cable channels, TV, Flat-screen TV Outdoors Balcony Living Area Sitting area Bedroom Linens, Alarm clock View Sea view Kitchen Coffee machine Room Amenities Socket near the bed
Queen Room with Two Queen Beds and Partial Ocean View Room Type: Quad Room Size: 52 m² 2 Queen bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Slippers, Shower, Towels, Toilet, Body soap, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom General Heating, Air conditioning, Iron, Privacy curtain, Ironing facilities, Safe, Laptop safe Media & Technology Telephone, Radio, Cable channels, TV, Flat-screen TV Outdoors Balcony Living Area Sitting area Bedroom Linens, Alarm clock View Sea view Kitchen Coffee machine Room Amenities Socket near the bed

Check Resort Availability

Nightly rates from:

USD346

Price Details

You will be redirected to

Hot Deal - It has been viewed 25 times today

Not the right fit? Check out our other properties in Chacalal

Places to Stay Near Chacalal, Tulum

Sort by

Akumal Breakers - South Akumal Beach - 25% OFF LAST MIN BOOKINGS <30 DAYS OUT

From US $1,342

10.0 (70 Reviews)

Villa

Akumal Breakers - South Akumal Beach - 25% OFF LAST MIN BOOKINGS <30 DAYS OUT

Air Conditioner
Parking
Pool

When do you want to travel?

Conrad Tulum Riviera Maya | Resort in Tulum

Available rates:

Resort in Chacalal, Tulum

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Internet

Bathroom

General

Media & Technology

Outdoors

Living Area

Bedroom

View

Kitchen

Room Amenities

Food & Drink

Internet

Bathroom

General

Media & Technology

Outdoors

Kitchen

Living Area

Bedroom

View

Room Amenities

Food & Drink

Internet

Bathroom

General

Media & Technology

Outdoors

Living Area

Bedroom

View

Kitchen

Room Amenities

Food & Drink

Internet

Bathroom

General

Media & Technology

Outdoors

Living Area

Bedroom

View

Kitchen

Room Amenities

Food & Drink

Internet

Bathroom

General

Media & Technology

Outdoors

Living Area

Bedroom

View

Kitchen

Room Amenities

Food & Drink

Internet

Bathroom

General

Media & Technology

Outdoors

Kitchen

Living Area

Bedroom

View

Room Amenities

Food & Drink

Internet

Bathroom

General