Is this Monterrey hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Monterrey hotel?

Check-in time for Monterrey hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Monterrey hotel have a swimming pool?

No, this Monterrey hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Monterrey hotel?

Best-rates for the Monterrey hotel starts from $50 per night with includes Wellness Facilities, Fireplace/Heating, Restaurant, Breakfast, Security/Safety, Bedding/Linens, Wheelchair Accessible, Air Conditioner, TV, Laundry, Parking, Toiletries, Child Friendly, Internet, Accessibility, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Monterrey hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Monterrey hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Monterrey hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Monterrey hotel?

Based on the information reported by the owner or manager, the Monterrey hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Monterrey hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Monterrey hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

CHN Hotel Monterrey Santa Fe | Hotel in Monterrey

| 7.2 (692 Reviews) | 1 Bathroom

Monterrey Hotel | CHN Hotel Monterrey Santa Fe

Hotel in Monterrey

Hotel with free parking, steps from Gran Parque Libertad
Along with a restaurant, this smoke-free hotel has a snack bar/deli and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and tour/ticket assistance.
CHN Hotel Monterrey Santa Fe offers 36 air-conditioned accommodations with safes and complimentary toiletries. 32-inch plasma televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Accessibility

Security/Safety

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Free toiletries

Hair dryer (on request)

Private bathroom

Towels

Shower

Bedroom

Heating

Air conditioning

Desk

Safe

Free local calls

Phone

Iron/ironing board (on request)

Breakfast

Room service available

1 restaurant

Cooked-to-order breakfast available for a fee daily 7:00 AM–9:30 AM: MXN 100 per person

Parking

Free self parking on site

Limited onsite parking

Accessibility

Braille signage

Grab bar near toilet

Raised toilet seat

Bathroom emergency pull cord

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Low-height counter and sink

Wheelchair accessible (may have limitations)

Entertainment

32-inch plasma TV

Cable channels

General

Grocery/convenience store

Elevator

Front-desk safe

Free newspapers in lobby

Vending machine

Spanish

English

Smoke-free property

Guest Services

Grocery/convenience store

Laundry facilities

Snack bar/deli

Tour/ticket assistance

Laundry facilities

24-hour front desk

Daily housekeeping

Luggage storage

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Policies

Check-in

Check-in start time: 3 pm; check-in end time: anytime contactless check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for mxn 100.0 per night. cribs (infant beds) are not available.

Payment Policy

Fee for cooked-to-order breakfast: approximately mxn 100 per person rollaway bed fee: mxn 100.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Patricia

Jun 23, 2025 02:23:17 AM

Review Score: 6

Summary: The hospitality / customer service is excellent at all levels. The only downfall is that the hotel is in need of a lift/ repairs to make it a better experience.

See All Reviews

Room Arrangement

Room Info	Facilities
Executive Room Room Size: 108 square feet m² 2 Queen Beds	General Square meters - 10, Number of living rooms 0, Number of bedrooms - 0, Square feet - 108, Ping - 3, Bed count minimum 2, City view, Bed count maximum 2
Standard Double Room, 2 Queen Beds Room Size: 108 square feet m² 2 Queen Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Premium TV channels, Number of bedrooms - 0, Square feet - 108, Lever door handles, Extra bed count 1, Number of bathrooms - 1, Square meters - 10, Ping - 3.04, Bed count minimum 2, City view, Bed count maximum 2
Standard Room, 1 Queen Bed Room Size: 106.7 square feet m² 1 Queen Bed	General Square feet - 106.7, Number of living rooms 0, Rollaway/extra beds (surcharge), Premium TV channels, Free WiFi, Number of bedrooms - 0, Shower only, Lever door handles, Extra bed count 1, Number of bathrooms - 1, Square meters - 9.9, Ping - 3, Bed count minimum 1, Bed count maximum 1, City view
Superior Room, 1 King Bed Room Size: 107 square feet m² 1 King Bed	General Square meters - 10, Square feet - 107, Rollaway/extra beds (surcharge), Premium TV channels, Free WiFi, Shower only, Lever door handles, Ping - 3, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view