Is this Chan-Kah Resort Village pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Chan-Kah Resort Village?

Check-in time for Chan-Kah Resort Village starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Chan-Kah Resort Village have a swimming pool?

Yes, this Chan-Kah Resort Village has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Chan-Kah Resort Village?

Best-rates for the Chan-Kah Resort Village starts from $109 per night with includes Parking, Bedding/Linens, Spa, TV, Accessibility, Laundry, Air Conditioner, Business Services, Restaurant, Toiletries, Guest Services, Internet, Pool, Designated Smoking Area, Balcony/Terrace, Wellness Facilities, Bar, Breakfast, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Chan-Kah Resort Village a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Chan-Kah Resort Village wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Chan-Kah Resort Village has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Chan-Kah Resort Village?

Based on the information reported by the owner or manager, the Chan-Kah Resort Village indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Chan-Kah Resort Village?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Chan-Kah Resort Village | Hotel in Palenque

| 8.8 (843 Reviews) | 1 Bathroom

Palenque Hotel | Chan-Kah Resort Village

Hotel in Palenque

Hotel in Palenque with a full-service spa and poolside bars
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, 2 poolside bars, a bar/lounge, and a steam room are onsite.
Chan-Kah Resort Village offers 80 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, designer toiletries, and hair dryers. This Palenque hotel provides complimentary wired Internet access. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Balcony/Terrace

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Designer toiletries

Private bathroom

Hair dryer

Towels

Shower

Rainfall showerhead

Bedroom

Cribs/infant beds (surcharge)

Ceiling fan

Premium bedding

Air conditioning

Rollaway/extra beds (surcharge)

Connecting rooms available

Soundproofing

Turndown service

Laptop-compatible safe

Access via exterior corridors

Phone

Breakfast

2 poolside bars and 1 bar

Room service available

1 restaurant

Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: MXN 295-375 for adults and MXN 265-350 for children

Free bottled water

Parking

Free self parking on site

Accessibility

This property does not have elevators

Braille signage

Grab bar near toilet

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Full-service spa

Outdoor pool

Steam room

Children's pool

Entertainment

Cable channels

Flat-screen TV

General

24-hour business center

Meeting room

Computer station

Conference center (12 square feet of space)

Reception hall

Ballroom

Gift shop/newsstand

Front-desk safe

Spanish

English

Mosquito nets

Designated smoking areas (fines apply)

TV in lobby

Guest Services

Cribs/infant beds (surcharge)

Children's pool

Separate living room

Outdoor pool

Laundry facilities

Soundproofed rooms

Rollaway/extra beds (surcharge)

Daily housekeeping

24-hour front desk

Tour/ticket assistance

Turndown service

Luggage storage

Wedding services

Laundry facilities

Dry cleaning service

Porter/bellhop

Internet

Available in all rooms: Free wired internet

Available in some public areas: Free WiFi

Outdoors

Garden

Terrace

Pool umbrellas

Pool cabanas (surcharge)

Balcony or patio

Yard

Spa

Body treatments

Spa open select days

Massages

Body wraps

Body scrubs

Steam room

Mud bath

Facials

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight express check-in available minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are available for mxn 450.0 per night. cribs (infant beds) are available for mxn 450.00 per night.

Payment Policy

Fee for cooked-to-order breakfast: approximately mxn 295 to 375 for adults, and mxn 265 to 350 for children crib (infant bed) fee: mxn 450.00 per night rollaway bed fee: mxn 450.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Valerie

Nov 9, 2025 12:57:05 PM

Review Score: 10

Summary: We loved everything about it! The grounds are lovely, the rooms are clean, quiet and comfortable. The pool is awesome, and the food is really good. It us a lovely spot in thr midfle if the jungle. The hiwler monkeys are the best.

See All Reviews

Room Arrangement

Room Info	Facilities
Villa Junior King Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Garden view, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Villa Junior Doble Room Size: m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 1, Garden view, Room and bed type depend on availability check-in, Wheelchair accessible, Extra bed count 1, Bed count minimum 2, Bed count maximum 2