Is this Casa Altamar pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Casa Altamar have a swimming pool?

Yes, this Casa Altamar has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Casa Altamar?

Best-rates for the Casa Altamar starts from $269 per night with includes Accessibility, Spa, Restaurant, Child Friendly, Internet, Laundry, Parking, Balcony/Terrace, Bedding/Linens, Bar, Guest Services, Breakfast, Air Conditioner, Security/Safety, Toiletries, Pool, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Casa Altamar a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Casa Altamar wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Casa Altamar has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Casa Altamar?

Based on the information reported by the owner or manager, the Casa Altamar indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Casa Altamar?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Casa Altamar | Hotel in Tulum

| 9.8 (88 Reviews) | 1 Bathroom

Hotel in Soliman Bay, Tulum

On beach with outdoor pool for sandy fun near Soliman Bay
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include spa services, concierge services, and dry cleaning.
Casa Altamar offers 11 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.
Recreational amenities at the hotel include an outdoor pool.

Amenities

Air Conditioner

Parking

Pool

Balcony/Terrace

Accessibility

Security/Safety

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Towels

Free toiletries

Hair dryer

Shower

Bedroom

Blackout drapes/curtains

Bed sheets

Air conditioning

Guidebooks/recommendations

Soundproofing

In-room massage

Window screens

Iron/ironing board

Access via exterior corridors

Individually furnished

Electrical adapters/chargers

Laptop-compatible safe

Individually decorated

Local maps

Breakfast

Continental breakfast available for a fee daily 8:30 AM–11:30 AM: USD 30-35 per person

1 bar

1 restaurant

Free bottled water

Parking

Onsite parking includes off-street options

Free self parking on site

Accessibility

This property does not have elevators

Activities

Spa services

Outdoor pool

General

Front-desk safe

English

Spanish

Smoke-free property

Mosquito nets

Renovated entire property - October 2020

Guest Services

Outdoor pool

Soundproofed rooms

Laundry facilities

Tour/ticket assistance

Laundry facilities

Daily housekeeping

Concierge services

Dry cleaning service

Luggage storage

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Garden

Beachfront location

Terrace

Spa

Massage - deep-tissue

Massage - sports

Couples treatment room(s)

Massage - Swedish

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 6:00 pm late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. kids stay free! one child 10 years old or younger stays free, per registered adult, when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for continental breakfast: approximately usd 30 to 35 per person the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Aaron

May 13, 2025 04:51:46 AM

Review Score: 10

Summary: Great accommodations, well run, delicious restaurant Stayed here 6 nights, absolutely loved it! Beach - 30 feet water to door - kayaks, paddleboards, water shoes, etc. kayaked each day, and always got equipment - BEST place overall was 2 hammocks at end of the pier! Maintenance - many other properties have 'sargasso' problems - thick, smelly, decaying seaweed - Casa Altamar shovels and removes sargasso daily to keep beach clean - similar diligence cleaning bird poop off pier, vs other nearby hotels Staff - Arturo, Javier, Armin, and others all excellent! - learned our names, food preferences, assisted concerning sites, or refilling bottles - spoke English at least as well as my Spanish :) Restaurant - AMAZING! small menu, but everything *fresh*, well-prepared and presented - favs are tacos arracheras, skirt steak, and everything shrimp - directly above our room - but closes at 9:30PM. happy whole area quiet by 10PM Couple negatives - room advertised as having kitchenette, balcony, and 'laptop compatible safe' - no kitchen, or even mini-fridge in room - tiny (3 sq ft) area outside a sliding door just to hang clothes to dry - safe fits passports or smartphones max. not anchored, and weighs 5 pounds That I'm giving a 5-star review despite the issues says a lot about how great Casa Altamar is. These issues need fixed - with the room, or the listing. However, the property is just so stellar in general. Would definitely want to stay here again next time in Tulum!

See All Reviews

Room Arrangement

Room Info	Facilities
Room, 1 King Bed, Balcony, Oceanfront Room Size: 323 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 9, Square meters - 30, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Balcony, Location - top floor, Square feet - 323, Bed count minimum 1, Ocean view, Bed count maximum 1
Room, 1 King Bed, Ocean View, Ground Floor Room Size: 323 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 30, Location - ground floor, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Ping - 9.08, Balcony, Square feet - 323, Bed count minimum 1, Ocean view, Bed count maximum 1
Room, 1 King Bed, Non Smoking, Ocean View Room Size: 323 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 9, Square meters - 30, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Room and bed type depend on availability check-in, Square feet - 323, Bed count minimum 1, Ocean view, Bed count maximum 1
Double Room, 2 Queen Beds, Balcony, Ocean View Room Size: 323 square feet m² 2 Queen Beds	General Number of living rooms 0, Ping - 9, Square meters - 30, Location - ground floor, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Square feet - 323, Ocean view, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed, Balcony, Oceanfront Room Size: 323 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Square feet - 323, Balcony or patio, Square meters - 30, Location - ground floor, No rollaway/extra beds, No cribs (infant beds), Balcony, Bed count minimum 1, Ocean view, Bed count maximum 1
Room, 1 King Bed, Balcony, Ocean View Room Size: 323 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Location - top floor, Square feet - 323, Balcony or patio, Square meters - 30, No rollaway/extra beds, No cribs (infant beds), Balcony, Bed count minimum 1, Ocean view, Bed count maximum 1
Room, 1 King Bed, Non Smoking, Ocean View Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1
Double Room, 2 Queen Beds, Balcony, Garden View Room Size: 323 square feet m² 2 Queen Beds	General Number of living rooms 0, Ping - 9, Square meters - 30, Location - ground floor, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Garden view, Square feet - 323, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed, Non Smoking, Ocean View Room Size: 323 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 9, Square meters - 30, Location - ground floor, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Beach view, Square feet - 323, Bed count minimum 1, Bed count maximum 1
Double Room, 2 Queen Beds, Balcony, Garden View Room Size: 323 square feet m² 2 Queen Beds	General Number of living rooms 0, Square meters - 30, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Ping - 9.08, Garden view, Square feet - 323, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed, Non Smoking, Ocean View Room Size: 323 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 9, Square meters - 30, Number of bedrooms - 0, Square feet - 323, Bed count minimum 1, Ocean view, Bed count maximum 1
Room, 1 King Bed, Balcony, Ocean View Room Size: 323 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Location - top floor, Square feet - 323, Balcony or patio, Square meters - 30, No rollaway/extra beds, No cribs (infant beds), Balcony, Bed count minimum 1, Ocean view, Bed count maximum 1
Room, 1 King Bed, Garden View, Ground Floor Room Size: 323 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 9, Square meters - 30, Location - ground floor, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Garden view, Balcony, Square feet - 323, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed, Non Smoking, Ocean View Room Size: 323 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 9, Square meters - 30, Number of bedrooms - 0, Square feet - 323, Bed count minimum 1, Ocean view, Bed count maximum 1
Room, 1 King Bed, Balcony, Ocean View Room Size: 323 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 9, Square meters - 30, Number of bedrooms - 0, Square feet - 323, Bed count minimum 1, Ocean view, Bed count maximum 1
Room, 1 King Bed, Non Smoking, Ocean View Room Size: 323 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 30, Number of bedrooms - 0, Square feet - 323, Ping - 9.1, Bed count minimum 1, Ocean view, Bed count maximum 1
Room, 1 King Bed, Balcony, Ocean View Room Size: 323 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Location - top floor, Square feet - 323, Balcony or patio, Square meters - 30, No rollaway/extra beds, No cribs (infant beds), Balcony, Bed count minimum 1, Ocean view, Bed count maximum 1