Balkon Boutique Hotel | Hotel in Playa del Carmen

8.5 (732 Reviews) |  4 Bathrooms  12 Guests
Luis Donaldo Colosio Hotel | Balkon Boutique Hotel

Hotel in Luis Donaldo Colosio, Playa del Carmen

Located in Playa del Carmen and with Playa del Carmen Beach reachable within a 12-minute walk, Balkon Boutique Hotel has a tour desk, rooms, an outdoor swimming pool, free WiFi throughout the property and a terrace. The property is around 1.7 miles from ADO International Bus Station, 2 miles from Playa del Carmen Maritime Terminal and a 9-minute walk from Church of Guadalupe. The property provides airport transportation, while a bicycle rental service is also available. At the hotel, rooms include a desk. Complete with a private bathroom equipped with a shower and free toiletries, the rooms at Balkon Boutique Hotel have a flat-screen TV and air conditioning, and certain rooms have a balcony. All rooms have a safety deposit box. Languages spoken at the 24-hour front desk include English and Spanish. Xel Ha is 31 miles from the accommodation, while Kantenah Bay is 22 miles from the property. Cozumel International Airport is 23 miles away.

Balkon Boutique Hotel is located in Playa del Carmen.

This 24 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Transportation/Shuttle, Air Conditioner, Designated Smoking Area, and several others. This is a good star rated property and has over 732 reviews with the average score of 8.5 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 24 Bedrooms Hotel if you want to learn more about this place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Balkon Boutique Hotel in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Balkon Boutique Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Pool
Designated Smoking Area
View
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Guest Services
Child Friendly
Internet
Laundry

Facility Overview

Activities
  • Beach
General
  • Air conditioning
  • Non-smoking rooms
  • Designated smoking area
  • Elevator
  • Family rooms
  • Safe
  • Wifi in all areas
Guest Services
  • Suit press
  • Baggage storage
  • Airport shuttle (additional charge)
  • Airport shuttle
  • 24-hour front desk
  • Daily housekeeping
  • Tour desk
  • Shuttle service (additional charge)
  • Shuttle service
  • Private check-in/out
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Outdoor pool
  • Outdoor furniture
  • Terrace
  • Outdoor pool (year-round)
  • Sun deck
Security/Safety
  • Key card access
  • 24-hour security
  • CCTV outside property
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Mobile app for room service
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Rooftop pool
  • Beach chairs/Loungers
  • Pool with view
  • Swimming pool
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests under the age of 18 can only check in with a parent or official guardian.

License number: 119277

Reviews

Value for money:
8.72
Location:
7.8
Staff:
9.15
Facilities:
8.77
Comfort:
8.89
Cleanliness:
8.94
Claire
Dec 7, 2025 08:00:00 AM
Review Score:   9
United Kingdom
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Overall, I had a wonderful stay here. It was perfect as a base for Playa, an easy walk to 5th Avenue, close to the beach, and near grocery stores and cafés. My room was clean and comfortable, and I appreciated having access to TV apps like Netflix. The tea and coffee in the lobby were great quality, and it was really convenient having cold drinking water available. All of the staff were lovely, and I was grateful to be given a late checkout before my evening flight.
Negative: The only small concern I had was during checkout: the lady at the desk kept saying “hold on, hang on,” and because my Spanish is basic, I wasn’t sure what she was checking on the computer. It went on for about five minutes, and I wasn’t sure if there was a problem, which made me a bit nervous and panicky because I needed to get to the airport. It just felt a bit abrupt and confusing, although perhaps she was simply checking something. It was just a lack of communication that worried me. Especially as I had to catch a flight.
Summary: Good - would stay again
See All Reviews

Room Arrangement

Room Info Facilities
Standard Queen Room
Room Type: Double
Room Size: 18 m2
1 Queen bed(s) Bed
Standard Queen Room

Food & Drink

Minibar

Bathroom

Body soap, Shower, Towels, Toilet, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shampoo, Private bathroom

General

Key card access, Air conditioning, Iron, Ironing facilities, Smoke Alarm, Safe, Trash cans

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV

Living Area

Desk

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Pool and Spa

Rooftop pool, Pool towels

Room Amenities

Socket near the bed, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation
Superior Double Room with Two Double Beds
Room Type: Twin
Room Size: 22 m2
2 Full bed(s) Bed
Superior Double Room with Two Double Beds

Food & Drink

Minibar

Bathroom

Body soap, Shower, Towels, Toilet, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shampoo, Private bathroom

General

Key card access, Air conditioning, Iron, Ironing facilities, Smoke Alarm, Safe, Trash cans

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV

Living Area

Desk

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Pool and Spa

Rooftop pool, Pool towels

Room Amenities

Socket near the bed, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation
Superior King Room
Room Type: Double
Room Size: 22 m2
1 King bed(s) Bed
Superior King Room

Food & Drink

Minibar

Bathroom

Body soap, Shower, Towels, Toilet, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shampoo, Private bathroom

General

Key card access, Air conditioning, Iron, Ironing facilities, Smoke Alarm, Safe, Trash cans

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV

Living Area

Desk

Bedroom

Extra long beds (> 6.5 ft), Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Pool and Spa

Rooftop pool, Pool towels

Room Amenities

Socket near the bed, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation
Suite with Balcony
Room Type: Suite
Room Size: 22 m2
1 King bed(s) Bed
Suite with Balcony

Food & Drink

Minibar

Bathroom

Body soap, Shower, Towels, Toilet, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shampoo, Private bathroom

General

Key card access, Air conditioning, Iron, Ironing facilities, Smoke Alarm, Safe, Trash cans

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV

Outdoors

Balcony

Living Area

Desk

Bedroom

Extra long beds (> 6.5 ft), Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Pool and Spa

Rooftop pool, Pool towels

Room Amenities

Socket near the bed, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation
Check Hotel Availability
Nightly rates from:
USD64
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